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Southern Ford
Newport News, VA
3,226 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 28, 2026
Great service from this establishment and team.
Stephanie is a great asset to the team, and one of the main reasons I bring all of my vehicles here to be serviced.
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by rolopz
Verified Customer
Verified Customer
Employees Worked With
April 28, 2026
No return communication from him.
No return calls until the general and service manager was contacted Had to bring the vehicle in twice back to back. Price quoted was raised by $400 e
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by Mshbartlett@gmail.com
Verified Customer
Verified Customer
April 28, 2026
Poor communication, not ready for repairs, incomplete
repairs Original service advisor diagnosed the wrong thing and did not return phone calls in timely manner. Next appointment was delayed because part
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by Dnjack5900
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (383 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Pet Friendly
- Rental Car Service Onsite
- Vending Machines
