JONATHAN SHAFFER
JONATHAN SHAFFER at Southern Ford

JONATHAN SHAFFER

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of JONATHAN SHAFFER

April 27, 2026

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Employee Rating

From the time I pulled in Jonathan was there to make sure my service was completed like I requested and kept me updated. More

by Tyronesimmons
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

April 26, 2026

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Employee Rating

Very attentive, polite, and great attention to detail He kept me informed on all aspects occurring More

by LARRY.C.JACKSON
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

April 26, 2026

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Employee Rating

Great experience! I was able to view my vehicle through video with the auto tech the nail in my tire and the work being done. More

by Boricua757
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

April 26, 2026

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Employee Rating

Better than the last time because If ford had screwed up again I would not be going back to you. More

by Jdhonchul
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

April 25, 2026

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Employee Rating

Service was much faster than any other time that I have been there. I just hope that my vehicle really had a safety inspection. I was also a little concerned about the cabin filter being on back order and More

by Britay3
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

April 25, 2026

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Employee Rating

My experience at the dealership was very good One everyone was so helpful and my trunk is fixed on my car thank you More

by CEJOYNER0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2026

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Employee Rating

I appreciate the fact that they took care of the problem that I had with my brakes very pleasant people to work with thank you More

by Glohorse7
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

April 24, 2026

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Employee Rating

Very friendly and knowledgeable experience. All answers and solutions and warranties verified Thanks for the service More

by VOLS992000
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

April 22, 2026

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Great people. Sales, service and everyone. Friendly atmosphere. Really good coffee. Everyone was also concerned about how you were doing while waiting. More

by timgoogin80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 21, 2026

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Employee Rating

Very professional and friendly, I will use southern Ford for all my needs, could have been quicker for an oil change More

by Ah64d@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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