JONATHAN SHAFFER
JONATHAN SHAFFER at Southern Ford

JONATHAN SHAFFER

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of JONATHAN SHAFFER

July 17, 2026

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Employee Rating

Dealership was great to work with. Took good care of us. Would recommend them to others More

by DEDEHANCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Johnson, Elijah Bobinger

Jul 22, 2026

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 13, 2026

Dealership Rating
Employee Rating

Staff of Dealership is always helpful and friendly. I highly recommend them for sales and service. More

by donnak.beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 07, 2026

Dealership Rating
Employee Rating

Great service great customer service I have been a customer more than 6 years and very impressed with your service More

by E2016
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 08, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 07, 2026

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Employee Rating

The staff was very professional and completed my vehicle in a timely manner. I was explained the issues that I had with it and given options. Thank you More

by MRDJUAN1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 06, 2026

Dealership Rating
Employee Rating

The staff are thorough, knowledgeable, understanding and helpful. We have procured several vehicles from Southern Ford and would do so again. More

by HINSONMK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 05, 2026

Dealership Rating
Employee Rating

I didn't have to wait long to be seen. Everyone I spoke with was knowledgeable and very kind. The work was done in a professional and timely manner. More

by JRBERKSHIRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 04, 2026

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Employee Rating

Jonathan S. Great customer service, provided timely updates and calls. I prefer taking to a person than just getting texts. Glad they were able to get me in and More

by TWIN_PINAY
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 08, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 03, 2026

Dealership Rating
Employee Rating

Great customer service from check in to check out! Jonathon made me feel like family with the wat he greeted me and checked me out! More

by sherleyj
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 08, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 02, 2026

Dealership Rating
Employee Rating

I deal with Southern Ford because of Manny. Manny's knowledge of Ford vehicles and his ability to satisfy his customers is unsurpassed. Also, Jonathan Shaeeer is a great customer service repre More

by VAREDDRUMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Alexander

Jul 03, 2026

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 02, 2026

Dealership Rating
Employee Rating

I came in without an appointment and got me in right away. Appreciated it very much. More

by MRAGANS
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 03, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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