JONATHAN SHAFFER
JONATHAN SHAFFER at Southern Ford

JONATHAN SHAFFER

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.8
43 Reviews
4.8

43 Reviews

Write a Review

43 Reviews of JONATHAN SHAFFER

May 20, 2026

Dealership Rating
Employee Rating

They were so kind, timely, and explained everything. They also provided an UBER so that I could get to work! Thank you! More

by Keisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2026

Dealership Rating
Employee Rating

The folks there seem to be nice but communication is awful. The follow through is awful. Paid for an extended warranty and go to have tires rotated and wanted to charge to rotate the spare in. The craz More

by dawnee5688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 18, 2026

Dealership Rating
Employee Rating

Staff is always friendly. I always feel like I am getting good service at this dealership. More

by tluther1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 17, 2026

Dealership Rating
Employee Rating

Simple process as usual. I have no complaints with the service so far, still plan on bringing my vehicles here for inspections and possible work. More

by RTR2001SS
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

May 17, 2026

Dealership Rating
Employee Rating

My service and interaction with Jonathan all was excellent. Southern Ford takes care of you very well when you buy a vehicle from them and get it serviced there. More

by thomasmills
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

May 16, 2026

Dealership Rating
Employee Rating

Smooth and easy. Love the hospitality with the wifi and break room Hey now 5 stars More

by kevinmckenney0
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

May 08, 2026

Dealership Rating
Employee Rating

My credit wasn't the best and yall worked with me in order for me to get the car I wanted. And I thank you. Southern Ford is the best. More

by JOYCE1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 07, 2026

Dealership Rating
Employee Rating

Johnathan was great, friendly and honest. The service not so much, had to bring my truck back for incomplete work. More

by PINKLALA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Southern Ford responded

We appreciate your feedback and are eager to better your return experience.

May 05, 2026

Dealership Rating
Employee Rating

From the moment I arrive for my Appointment they were on point not only the front desk (Jonathan) but also the mechanic (Mike) I was keep update on all my require maintenance and recommendation excellent jo More

by Airborne T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 02, 2026

Dealership Rating
Employee Rating

I had no issues, the employees were helpful both Jonathan and Ms.Delk that helped with the loaner. I would take my vehicle back anytime because I experienced great customer service More

by gionnamorris
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

May 08, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

1
...

Dealership Inventory (397 Vehicles)

new 2026 Ford Expedition Max car, priced at $86,522
2026 Ford Expedition Max
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-250 car, priced at $50,209
2026 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2026 Ford F-150 car, priced at $65,785
2026 Ford F-150
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $54,040
2025 Ford Bronco
new
Green Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-250 car, priced at $49,466
2026 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford Bronco car, priced at $62,619
2025 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive