JONATHAN SHAFFER

My daughter called the service department. Elijah was her service advisor. She told him that something was wrong with her car since she had been in there for an oil change. Elijah immediately Elijah was her service advisor. She told him that something was wrong with her car since she had been in there for an oil change. Elijah immediately looked up her account, verify that she was there recently for an oil change sent a tow truck to pick up her car and had it completed within three hours and returned to my Daughter with zero questions asked zero hassle. This is the future of customer service. If every department in the automotive industry did this sales would be through the roof. Car manufacturers have lost contact with the customer. Southern Ford is bringing that back. Do yourself a favor shop at southern if not for a car get your oil changed there. You won’t regret it. More

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Dealership was great to work with. Took good care of us. Would recommend them to others Took good care of us. Would recommend them to others More

by DEDEHANCOCK Verified Customer Verified Customer

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Staff of Dealership is always helpful and friendly. I highly recommend them for sales and service. I highly recommend them for sales and service. More

by donnak.beverly Verified Customer Verified Customer

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Great service great customer service I have been a customer more than 6 years and very impressed with your service customer more than 6 years and very impressed with your service More

by E2016 Verified Customer Verified Customer

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The staff was very professional and completed my vehicle in a timely manner. I was explained the issues that I had with it and given options. Thank you in a timely manner. I was explained the issues that I had with it and given options. Thank you More

by MRDJUAN1028 Verified Customer Verified Customer

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The staff are thorough, knowledgeable, understanding and helpful. We have procured several vehicles from Southern Ford and would do so again. helpful. We have procured several vehicles from Southern Ford and would do so again. More

by HINSONMK Verified Customer Verified Customer

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I didn't have to wait long to be seen. Everyone I spoke with was knowledgeable and very kind. The work was done in a professional and timely manner. Everyone I spoke with was knowledgeable and very kind. The work was done in a professional and timely manner. More

by JRBERKSHIRE1 Verified Customer Verified Customer

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Jonathan S. Great customer service, provided timely updates and calls. I prefer taking to a person than just getting texts. Glad they were able to get me in and Great customer service, provided timely updates and calls. I prefer taking to a person than just getting texts. Glad they were able to get me in and figure out what was wrong and fix it. More

by TWIN_PINAY Verified Customer Verified Customer

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Great customer service from check in to check out! Jonathon made me feel like family with the wat he greeted me and checked me out! Jonathon made me feel like family with the wat he greeted me and checked me out! More

by sherleyj Verified Customer Verified Customer

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I deal with Southern Ford because of Manny. Manny's knowledge of Ford vehicles and his ability to satisfy his customers is unsurpassed. Also, Jonathan Shaeeer is a great customer service repre Manny's knowledge of Ford vehicles and his ability to satisfy his customers is unsurpassed. Also, Jonathan Shaeeer is a great customer service representative. He is the only one that I will be working with in the future. More

by VAREDDRUMMER Verified Customer Verified Customer

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