Dale Long
Dale Long at W&L Subaru

Dale Long | Page 23

Sales Representative

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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5.0
306 Reviews
5.0

306 Reviews

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306 Reviews of Dale Long

May 11, 2020

Dealership Rating
Employee Rating

Awesome new building. Great sales and finance people. Very pleasant experience. Also thumbs up for all the on-line people who responded to my on-line questions. More

by doubletrouble500
Recommend Dealer
Yes

Other Employees Tagged: Donna Gallo , Shaunda Zeigler

May 11, 2020

W&L Subaru responded

Thanks so much! We are very pleased you enjoyed your purchase!

May 06, 2020

Dealership Rating
Employee Rating

Attentive, professional, and friendly! Given the difficult times, they were very accommodating and made things easy during the Covid 19 issue. Totally professional and very customer friendl More

by xntrk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett , Mark Piercy

May 07, 2020

W&L Subaru responded

Thanks so much!

May 05, 2020

Dealership Rating
Employee Rating

Online service was great,Donna Gallo answered all my questions . When we arrived at dealership Dale Long assisted us with our sale, he explained all options, paired our phones, everything went so smooth More

by roweaver2
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Donna Gallo , Kevin orner

May 07, 2020

W&L Subaru responded

Thank you for your business! We really appreciate it!

May 04, 2020

Dealership Rating
Employee Rating

The personnel we acted with was very professionalGood The personnel we acted with was very professional Good experience We would recommend this dealership to others Thanks For the good experience More

by tomdavison74
Recommend Dealer
Yes

Other Employees Tagged: Mark Piercy

May 04, 2020

W&L Subaru responded

It was our pleasure helping you! Thanks for the review!

April 25, 2020

Dealership Rating
Employee Rating

Top Shelf Best car dealership I have ever experienced. From the time of sale throughout the service staff. Everyone has been great. Would not deal anywhere else More

by Gracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2020

W&L Subaru responded

Thanks!

April 03, 2020

Dealership Rating
Employee Rating

We chose your dealership because my brother has always had good luck with Subaru’s and my mother, Mildred Knoebel recommended you, however you need to send your coupons before service is done, not after. More

by grammyb1952
Recommend Dealer
Yes
Apr 04, 2020

W&L Subaru responded

Thank you for the feedback. Yes, we get this complaint often. Unfortunately, the software that Subaru uses to send these coupons for us does so somewhat randomly. So sometimes you will get the coupon days after service, sometimes you'll get it months before, and sometimes you'll get it just in the nick of time. I wish we had any sort of control over the algorithm, but unfortunately we do not. The goods news is that there are always service coupons right on our website (www.wandlsubaru.com) that are always valid for the current month. Thanks again for the feedback, and have a great day!

March 20, 2020

Dealership Rating
Employee Rating

Great experience with everyone !!! Will definitely be back in the future! Apparently I have to use twenty five words to write this review so this last part doesn’t even matter 🤷‍♂️ More

by clemensj473
Recommend Dealer
Yes

Other Employees Tagged: Mark Piercy

Mar 21, 2020

W&L Subaru responded

Thank you for taking the time to post this review! It was our pleasure helping you!

March 16, 2020

Dealership Rating
Employee Rating

Great Experience Great experience: friendly, knowledgeable staff; great vehicle at a very fair price. I would definitely do business with W&L Subaru again, and I would More

by jstotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Kyle Bennar , Mark Piercy

Mar 16, 2020

W&L Subaru responded

Thanks so much for reviewing our dealership! Have a great day!

March 13, 2020

Dealership Rating
Employee Rating

The staff at W&L Subaru are friendly and very willing to help their customers. Phil Rizzo introduced us to Dale Long.. Dale was very patient and took the time to explain the entire process. Robert Shoup als More

by ndboyer39
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup , Phil Rizzo

Mar 14, 2020

W&L Subaru responded

Thanks for taking the time to post this review! We really appreciate it!

February 28, 2020

Dealership Rating
Employee Rating

Chris is on target with problems with our vehicle. Have not met anybody we didn't like. Everyone is exceptionally friendly and very helpful. Will definitely be back. Everything is great- don't change More

by thomas.j.reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Little

Feb 28, 2020

W&L Subaru responded

Thank you for the review Thomas! Have a great day!

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