Dale Scudder
Dale Scudder at Shields Auto Center
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Dale Scudder | Page 11

Service Manager

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.8
178 Reviews
4.8

178 Reviews

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178 Reviews of Dale Scudder

January 27, 2022

Dealership Rating
Employee Rating

Service got me in at my appointment time and quickly back out the door. Paperwork stated all jobs completed with corresponding pricing. All employees were courteous and knowledgeable. I didn't feel as I w More

by shirley5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 03, 2022

Shields Auto Center responded

Shirley, we set our expectations high and our staff works hard to provide a great experience. It is gratifying to read your feedback. Thank you for taking the time to tell us.

January 26, 2022

Dealership Rating
Employee Rating

Very thankful for the lifetime warranty that covered a new transmission. Grateful for good service people who kept trying to find the mystery noise from the new transmission. After several service appoin More

by bobandbetty98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey

Feb 03, 2022

Shields Auto Center responded

Bob and Betty, we are glad to hear that you have found the value in our exclusive Warranty Forever. We value your feedback and your recommendation of our dealership!

January 12, 2022

Dealership Rating
Employee Rating

They have some of the best technicians and have always been good help. I prefer the local feel because they are more sincere people. More

by jkshiels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey , Duane

Feb 03, 2022

Shields Auto Center responded

Thank you for the kind words! We are fortunate to have a great staff. We appreciate your business!

January 12, 2022

Dealership Rating
Employee Rating

They had the answer to my car problems within 30 minutes and had it fixed within the time promised. They also told me what caused it and how to prevent it from happening again. More

by gailkrumwiede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey

Feb 03, 2022

Shields Auto Center responded

Gail, we appreciate your feedback. We are pleased to hear that everything was completed to your satisfaction. Thank you for your business!

December 30, 2021

Dealership Rating
Employee Rating

Wonderful staff I would highly recommend shields for all your car or truck needs alway satisfied More

by aviepagel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey

Feb 02, 2022

Shields Auto Center responded

Thank you, Avie! We appreciate your recommendation!

December 14, 2021

Dealership Rating
Employee Rating

Service was prompt and everyone I dealt with was very friendly. Did not have to wait long to get an appointment. More

by BevH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 02, 2022

Shields Auto Center responded

Bev, thank you for your feedback. We appreciate your business!

December 13, 2021

Dealership Rating
Employee Rating

Always friendly staff, clean environment, very nice waiting area. Staff checked in with me frequently. More

by divelybk1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 02, 2022

Shields Auto Center responded

We really appreciate your feedback. Thank you for choosing Shields Auto Center for your automotive needs!

December 13, 2021

Dealership Rating
Employee Rating

U guy’s are awesome! 10 plus!!! I really appreciate u all thank u so much! More

by CINDYSKITTENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey

Feb 02, 2022

Shields Auto Center responded

Thank you, Cindy! We appreciate you, too!

December 11, 2021

Dealership Rating
Employee Rating

Easy to get an appointment time that suits my schedule. Fast service and nice facility More

by p1boen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey

Feb 02, 2022

Shields Auto Center responded

Thank you for your feedback. We are pleased to hear that everything was completed to your satisfaction. We appreciate your business!

November 27, 2021

Dealership Rating
Employee Rating

Very efficient and friendly workforce..Very clean facility and friendly and helpful work force..Work completed very professional and timely. More

by hfogal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey

Dec 01, 2021

Shields Auto Center responded

We are very pleased to hear this. Thank you for your feedback!

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