"Dale called immediately to check on details of truck and..."
- Stacy Verified Customer
Dale called immediately to check on details of truck and what it was towed in for. He was friendly and nice. He called to give us the estimate and called again as soon as repairs were made and all within a timely manner.
Reviews like yours provide encouraging feedback. We really appreciate your business and thank you for your kind words!
February 10, 2021
"No hassle pricing. Courteous, friendly service. Easy..."
- C. Rouse Verified Customer
No hassle pricing. Courteous, friendly service. Easy buying experience. No surprises. Vehicle was exactly as advertised. I have been a customer for many years and have always gotten the same consistent level of service.
Repeat business is the best compliment! Thank you!!
January 29, 2021
"My wife and I have bought 6 or 7 new cars at Shield's..."
My wife and I have bought 6 or 7 new cars at Shield's over the years and we are very pleased with Teresa Smith---Dale Scudder and Mark Keyes but I am not pleased with the guy who appraises trade ins. I know it's his job to low ball customers but maybe he should treat return customers like ourselves as family or friends. Maybe he doesn't have any family or friends.
We appreciate your feedback. Repeat business is the best compliment! I am sorry that the trade appraisal portion of the purchase process did not go as expected. Thank you for being honest. We value your business and thank you for your continued support.
January 26, 2021
"Teresa was very knowledgeable about the finance process...."
Teresa was very knowledgeable about the finance process. We got all the info we needed to make a good choice on maintenance and extended warranty packages. Service department is good and service manager Dale is great help. Andy was great in helping to find us the right car for our needs. Kory was great helping with the xm-radio and getting the speakers set up correctly. Detail job of the car was also well done.
Thank you for taking the time to notice all of our staffs efforts and for leaving such an awesome review! Our staff sets high standards and works hard our guests. We appreciate your business and congratulations on your new vehicle!
January 25, 2021
"Absolutely Great!! Very helpful and accommodating to..."
- moler53 Verified Customer
Absolutely Great!! Very helpful and accommodating to Customer needs.
Service was excellent as well as the price of the service. I would definitely recommend Shields to all my friends and family.
Thank you for taking the time to leave such an awesome review! Your comments help keep us motivated to work hard for our guests! We really appreciate you recommending Shields Auto Center to your friends and family!
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