Damien Winston
Damien Winston at Lost Pines Toyota
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Damien Winston | Page 5

Service Advisor

Lost Pines Toyota

806 Texas 71 W
Bastrop, TX 78602

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4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Damien Winston

July 20, 2023

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Employee Rating

Wonderful service team they kept me updated about the service I asked for and advised me on what I needed to address. Keep up the great work. More

by yolandariddle563
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Julius

Jul 20, 2023

Lost Pines Toyota responded

Thank you so much for your glowing five-star review! We're thrilled to hear that you had a wonderful experience with our service team, as well as Chad and Damien. It warms our hearts to know that they provided you with excellent customer service and kept you updated throughout the process. Our team takes great pride in offering top-notch service and guidance to our customers, and we're delighted to hear that they met your expectations. We appreciate your kind words and encouragement. Rest assured, we'll continue to work hard and maintain the same level of service excellence that you experienced. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us. Your satisfaction is our utmost priority, and we look forward to serving you again. Thank you for choosing us, and we truly appreciate your support! Be sure to check our service coupon page for savings on your next trip to see us!

July 17, 2023

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Employee Rating

Damien Winston was great! He insured the proper maintenance of my truck was done in a professional manner. And the job did not take long to complete as it took only a couple o More

by patoddjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Lost Pines Toyota responded

Thank you so much for taking the time to share your outstanding experience with Damien Winston and our team at Lost Pines Toyota! We are absolutely thrilled to receive your glowing five-star review and to know that Damien went above and beyond to ensure the proper maintenance of your truck in a professional manner. Damien is an invaluable member of our team, and we're fortunate to have him. His dedication to providing exceptional service and keeping you informed throughout the process is truly commendable. We will make sure to pass on your kind words to Damien and the rest of our team, as they will be delighted to know they made your service appointment a positive one. At Lost Pines Toyota, we believe in transparency and open communication with our customers. We understand how important it is to keep you informed about the progress of your vehicle's maintenance, and we're glad to hear that we succeeded in doing so. Your trust in us and your choice to bring your truck to our service center mean the world to us. We're committed to maintaining the highest level of service and ensuring that every visit is as smooth and efficient as possible. If there's anything else we can do to further enhance your experience or if you have any additional feedback, please don't hesitate to reach out to us. We're here to assist you with all your automotive service needs. Thank you once again for your kind words and for choosing Lost Pines Toyota. We can't wait to serve you again and continue providing you with exceptional service!

July 16, 2023

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Damien is great. He is friendly, efficient and a good sense of humor. I feel secure handing off my car to him. More

by pdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Lost Pines Toyota responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Damien provided you with such a positive experience. It's fantastic to know that his friendly demeanor, efficiency, and great sense of humor made your visit enjoyable. At our service center, we prioritize the safety and satisfaction of our customers, and we're delighted to hear that you feel secure trusting Damien with your car. We'll be sure to pass along your kind words to him, as recognition like this motivates us to continue delivering top-notch service. We appreciate your trust in our team, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Have a fantastic day!

July 15, 2023

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Great, friendly service. Planning to continue there with our vehicles. Welcomed our friendly puppy on the hot summer day. (On a leash, of course.) More

by janice_and_jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2023

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Employee Rating

Damian took excellent care of me! Love the nice waiting area! Wait time for oil change was a bit long. :) More

by cj.meyerson
Service Price Transparency
Recommend Dealer
Yes
Jun 20, 2023

Lost Pines Toyota responded

Thank you for taking the time to leave a 5-star review for Damien! We're thrilled to hear that he provided you with excellent care during your visit. We're also glad to know that you enjoyed our nice waiting area. We apologize for the long wait time you experienced during your oil change. Your feedback is valuable to us, and we appreciate your patience. We'll make sure to address this issue to improve our service efficiency and minimize wait times for future visits. We look forward to serving you again in the future, and thank you for choosing Lost Pines Toyota!

March 03, 2023

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Quince is absolutely the best. All of our cars we have purchased came from Lost Pines and Quince is our guy. He's always there with a smile, ready to make sure our needs our met an More

by Krista
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Mar 03, 2023

Lost Pines Toyota responded

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that Quince and our team have exceeded your expectations. Thank you for choosing us! And thank you for being a valued member of our community, you are a blessing to us!

February 01, 2023

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Employee Rating

He was excellent in communication by email in response and understanding and caring 👏 and assertiveness More

by Camrytexas2020@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Layfield, Carlos Liriano, Quince R. Brown Sr. , Luis Corona

September 09, 2021

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Asked to make appointment. Still waited 2 hours before they started. Just an oil change. Never ever will I give them my time again. Second time this has happened. Horrible. More

by juliartist6
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Friendliness
Price
Quality Of Work
Recommend Dealer
No

May 03, 2021

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They worked out a 2 for 1 trade. I traded 1 truck for 2 cars. I didn’t think it would happen but Quince made it happen. I will most definitely work with Q and LPT again. More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody McCormick, Quince R. Brown Sr. , Walker Nelson

May 03, 2021

Lost Pines Toyota responded

Chad, Quince at LPT can beat all odds and make sure customers like you get the best deal in town. We're glad we could do business with you and look forward to serving you for years to come. Sincerely, Paul Pelletier, GSM at Lost Pines Toyota Call: 512-303-1200 Shop Online: https://www.lostpinestoyota.com Visit: 806 Texas 71 W, Bastrop, TX 78602 Follow on Facebook: https://www.facebook.com/LostPinesToyota

November 22, 2020

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The dealership is beautiful, great people friendly environment. Chad was very courteous and professional. Car got done quicker then he told me. Will go back again. More

by Toyotaproud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Julius , Walker Nelson

Nov 23, 2020

Lost Pines Toyota responded

Efficiency is what we practice daily! We're glad that our service department was able to demonstrate that during your visit. If you need further assistance, please don't hesitate to contact us. Be sure to also follow us on social media for the latest news and specials. Thanks! - Walker Nelson, Service Manager at Lost Pines Toyota

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