Damon Roberts | Page 10

Spent the time! Audrey and Damon found me exactly what I wanted, even though the Toyota in Knoxville said it didn't exist. Also Damon and Audrey came up with the idea Audrey and Damon found me exactly what I wanted, even though the Toyota in Knoxville said it didn't exist. Also Damon and Audrey came up with the idea to make all of everything that I wanted be a good package for me. I really appreciate them both! More

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Great Customer Service! I haven't bought/financed from a big dealership in a long time. I started the process of buying my car from ANOTHER dealership (I won't name) on a We I haven't bought/financed from a big dealership in a long time. I started the process of buying my car from ANOTHER dealership (I won't name) on a Wednesday. No phone calls back until Friday morning. I go in on Saturday and find out the vehicle had been sold. I pick another one that day. I go in on Monday. I'm told the lender's system is down...the entire day. Tuesday evening I decided to go by Toyota of Cleveland. They practically ran to my car to help. Joshua was the fastest. I told Joshua Richards what I thought I could do. He said "No Ma'am, You can do better than that.". And he and Tyler Ratledge made sure I did! I am already in love with my new 2015 Nissan Rogue! it's exactly what I need and even nicer than I thought I could afford! Tyler was great at explaining everything and making sure I got what I needed. They even called me when they said they would (still haven't heard from the other dealership in a week). One of the things that stuck out was they assured me, no one else would get that car. They didn't sell it out from under me. AND they had me in it in less than 24 hrs! Everyone I talked to or hung out with during the process was so friendly. Now my boyfriend is wanting to do a trade in. Guess where we'll be going. I'll be spreading the word about my great experience! Thank you again Joshua, Tyler and Toyota of Cleveland Staff! More

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excellent service very professional as soon as I got out of my car damon was right there asking what he could do for me. I told him what I wanted and he didn't try to show me other model as soon as I got out of my car damon was right there asking what he could do for me. I told him what I wanted and he didn't try to show me other model even thou my car was not on the lot they were able to find me one they went the extra mile. Tyler was able to get me a good loan and was very knowledge of all the options available. I will recommend Toyota Cleveland to all my friends. I love them all. More

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excellent customer service The overall experience was very stress free!! Everyone was so professional and helpful. I will definitely recommend Toyota of Cleveland to everyone I The overall experience was very stress free!! Everyone was so professional and helpful. I will definitely recommend Toyota of Cleveland to everyone I know. The finance manager, Alfred, was very nice and helpful answering any questions we had. Our sales person, Damon Roberts, was excellent!!! He worked to help us get exactly what we needed and helped to make the whole experience pleasant! I will recommend him to anyone I know in the market for a new car! More

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They were very patient and caring They helped me find the vehicle I had in mind and got me the best deal they could give me. They were alot of help , I've been looking for a car for a They helped me find the vehicle I had in mind and got me the best deal they could give me. They were alot of help , I've been looking for a car for a while and I'm glad I got it here. More

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Easy dealership to work with. Damon was great to work with. He was never pushy and was understanding as we tried to decide what we wanted. Tim in financing was also easy to work w Damon was great to work with. He was never pushy and was understanding as we tried to decide what we wanted. Tim in financing was also easy to work with. He made sure we understood all of the charges. Shane was fun to work with. He made sure that we were taken care of. More

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