Justin Chretien
Justin Chretien at Toyota of Cleveland

Justin Chretien

General Sales Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
456 Reviews
5.0

456 Reviews

Write a Review

456 Reviews of Justin Chretien

June 05, 2026

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Employee Rating

You couldn't ask for better people. Toyota of Cleveland helped me navigate the car buying process seamlessly. More

by Tiffany R.
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Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Matthew Frady

Jun 05, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team made the car-buying process seamless for you. Thank you for choosing us for your new Toyota and sharing your feedback. Justin Chretien General Sales Manager 423-664-9715

June 03, 2026

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Great service. Austin took the time to listen to what I was looking for and kept me informed of what was available or coming available. He was knowledgeable about t More

by patvarley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 04, 2026

Toyota of Cleveland responded

It’s great to hear that Austin took the time to understand your needs and kept you updated on every step. Congratulations on your RAV4 Hybrid and thank you for choosing Toyota. Justin Chretien General Sales Manager 423-664-9715

May 30, 2026

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Austin is extremely knowledgeable about the process of of purchasing and trade ins. Made the process very easy. More

by lesliejoallen1980
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Austin Calfee

May 31, 2026

Toyota of Cleveland responded

Thank you for the five-star rating and congratulations on your new Toyota 4Runner. We’re glad Austin’s expertise in trade-ins and the buying process made everything easy for you. Justin Chretien General Sales Manager 423-664-9715

May 29, 2026

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Very professional and knowledgeable about features. Service was great. Austin Calfee listened to what I was looking for and kept me informed of cars that were available or coming available soon over a More

by patvarley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 29, 2026

Toyota of Cleveland responded

Thank you for choosing a used Toyota RAV4 and for sharing your experience. Austin kept you informed over six months, Joey ensured everything moved along smoothly, and Justice made financing clear and easy with detailed warranty explanations. We’re glad the digital pad simplified the paperwork and that you felt supported without any pressure. Justin Chretien General Sales Manager 423-664-9715

May 29, 2026

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Best auto dealership in the Tri-state area. Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) More

by russell25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2026

Toyota of Cleveland responded

We’re honored you consider us one of the top Toyota dealerships in the Tri-state area with our wide selection and competitive pricing. Crystal and the team appreciate the opportunity to address all your concerns and help you drive off in your new Toyota with confidence. Let us know anytime we can assist you again. Justin Chretien General Sales Manager 423-664-9715

May 22, 2026

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10/10 recommend Toyota of Cleveland. Best buying experience ever. Make sure you ask for Austin. More

by Guythatdrove4hours
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Austin Calfee

May 22, 2026

Toyota of Cleveland responded

Your feedback made our day! Thanks for the five-star review! – Toyota of Cleveland

May 11, 2026

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Thank you for being considerate of all my needs! I appreciate all of the team! More

by BRITTANYHUGHES0825
Sales Price Transparency
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Recommend Dealer
Yes
May 11, 2026

Toyota of Cleveland responded

We’re delighted to know our team addressed all of your needs during your recent Toyota Highlander purchase. Thank you for acknowledging everyone’s efforts. Let us know if there’s anything else we can help you with. Justin Chretien General Sales Manager 423-664-9715

May 09, 2026

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Very nice and professional setting, friendly staff. Everyone was very helpful and made sure to ask if I had any questions. Excellent service. More

by Imokon
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Austin Calfee

May 09, 2026

Toyota of Cleveland responded

Thank you for highlighting our professional environment and friendly team. We’re pleased our staff took the time to answer your questions and provide excellent service. Enjoy your new Toyota Crown, and we look forward to supporting you in the future. Justin Chretien General Sales Manager 423-664-9715

April 27, 2026

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I am honored to provide feedback on my 5 Star experience at Toyota of Cleveland. From start to finish, I received excellent care. Our Sales Associate, Alfred Odister, was extremely knowledgeable, professi More

by roachjandm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Alfred Odister

Apr 27, 2026

Toyota of Cleveland responded

It’s wonderful to hear your five-star experience with your new Toyota Highlander. Alfred’s expertise, Taylor’s clear guidance through paperwork without pressure, and Justin’s support helped make the process seamless. We appreciate your recommendation and look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

April 15, 2026

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Great salesman great finance manager. Great over all experience. Highly recommend Josh Howard as your salesman More

by Masonlm00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Josh Howard

Apr 15, 2026

Toyota of Cleveland responded

Thanks for recommending Josh and recognizing our finance manager’s help with your used Hyundai Sonata purchase. We’re pleased the process went smoothly and that everything met your expectations. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

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