Justin Chretien
General Sales Manager
Toyota of Cleveland
3560 Village North Blvd SW
McDonald, TN 37353
471 Reviews
Write a Review471 Reviews of Justin Chretien
November 04, 2026
Working with Kenny was a fantastic! He is personable and very easy to talk to. I was easily able to explain what I wanted and he did not try to sell me on something that was not in my i He is personable and very easy to talk to. I was easily able to explain what I wanted and he did not try to sell me on something that was not in my interests. Justice was great to deal with on the financing side and explained everything, including all the options for maintenance, very clearly! Monte` and Justin were also involved and provided great service and conversation! I have interacted with several Toyota dealerships over the years and this one is by far the best! More
Other Employees Tagged: Monte' Burney, Mike Covington, Justice Goodner, Kenny Jones
November 03, 2026
Hud did a great job keeping us informed & expediting the process. We had awesome experience! process. We had awesome experience! More
Other Employees Tagged: Crystal Thompson, Hud Bowers
October 26, 2026
Huge shoutout to Alfred for helping me get into my Toyota Camry! He took care of everything from start to finish, made the whole buying process completely smooth and stress-free, and even got my window tint Camry! He took care of everything from start to finish, made the whole buying process completely smooth and stress-free, and even got my window tint sorted out before I picked it up. If you're looking for someone who actually takes care of you and gets things done right, go see Alfred. More
Other Employees Tagged: Alfred Odister, Alfred Odister
October 18, 2026
If you want a dealership and a team that genuinely cares about people when things go wrong, Logan, Crystal, Tyler, and Justin are the absolute best in the business about people when things go wrong, Logan, Crystal, Tyler, and Justin are the absolute best in the business More
Other Employees Tagged: Tyler Ratledge, Crystal Thompson , Logan Maddox
October 04, 2026
I had an absolutely wonderful experience purchasing my new vehicle with Matthew Frady! He went above and beyond throughout the entire process. Matthew was extremely knowledgeable, patient, and helpful. new vehicle with Matthew Frady! He went above and beyond throughout the entire process. Matthew was extremely knowledgeable, patient, and helpful. He took the time to show me everything about my new vehicle and made sure I understood all of its features before I left. I never felt rushed or pressured, and he genuinely made me feel like a valued customer. I truly appreciate all of Matthew’s hard work and dedication. If you’re looking for someone who is professional, trustworthy, and willing to go the extra mile, I highly recommend asking for Matthew Frady. Thank you, Matthew, for making this such a positive experience and for helping me feel confident and excited about my new vehicle! More
Other Employees Tagged: Monte' Burney, Tyler Ratledge, Matthew Frady
September 22, 2026
Process went well with the exception of vehicle cleanup which was not done well at all. Floor mats not installed, car still dirty inside and out, plastic shipping still on the car. Our salesman helped me which was not done well at all. Floor mats not installed, car still dirty inside and out, plastic shipping still on the car. Our salesman helped me clean it up, also there's no windshield washer fluid at all in the reservoir. More
Other Employees Tagged: Tyler Ratledge, Justice Goodner, Daegan Harris
August 24, 2026
Everyone was very helpful and made me feel welcomed. Ethan. Crystal and Justin plus Roscoe was very helpful in making my decision. Ethan. Crystal and Justin plus Roscoe was very helpful in making my decision. More
Other Employees Tagged: Jason Keith, Crystal Thompson , Ethan Thompson
August 22, 2026
Great people. Great service. Great cars. Great deals. The salesman that helps me was Josh Howard. This is the guy I would recommend for anyone to work with. You ca Great service. Great cars. Great deals. The salesman that helps me was Josh Howard. This is the guy I would recommend for anyone to work with. You can be the best salesperson in the world, but as the apostle Paul wrote in 1st Corinthians, "if you don't have love, you've got nothing." Josh Howard is a great salesman, AND he loves people. More
Other Employees Tagged: Susan Tubbs, Matthew Raymond, Amanda Phifer, Justice Goodner, Josh Howard
August 16, 2026
This is my second time purchasing a vehicle with Toyota of Cleveland. My husband also purchased one previously. Every experience has been wonderful! Thank you! of Cleveland. My husband also purchased one previously. Every experience has been wonderful! Thank you! More
Other Employees Tagged: Crystal Thompson, Austin Calfee
August 15, 2026
Tyler made our car buying experience painless. He was knowledgeable about the vehicle and a pleasure to work with. He was knowledgeable about the vehicle and a pleasure to work with. More
Other Employees Tagged: Taylor Alton, Tyler Standridge

