Shane DeFoor
Shane DeFoor at Toyota of Cleveland

Shane DeFoor

Sales Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
313 Reviews
5.0

313 Reviews

Write a Review

Dealership Experience

6 yrs, 3 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

313 Reviews of Shane DeFoor

April 21, 2024

Dealership Rating
Employee Rating

Great customer service! Mike was great in helping me out to choose my car! I will truely refer Mike to my family and friends. More

by viririanabm13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Mike Burr

Apr 22, 2024

Toyota of Cleveland responded

Viririana, we're so glad to know that Mike provided you with great service at Toyota of Cleveland. Thank you for your willingness to refer us - it's the highest compliment! Enjoy your new car!

April 16, 2024

Dealership Rating
Employee Rating

I was happy with my experience and the people who i worked with were friendly and considerate. More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Toyota of Cleveland responded

Thank you for coming to Toyota of Cleveland, Ben! We hope to assist you again!

April 13, 2024

Dealership Rating
Employee Rating

THE MOST KNOWLEDGEABLE AND FRIENDLY PLACE I HAVE EVER BEEN. FROM THE SALES REP TO THE FINANCE DEPTMENT IT WAS SUPER More

by egmc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Covington, Kenny Jones

Apr 15, 2024

Toyota of Cleveland responded

We're delighted to know you had a great experience with our sales and finance teams at Toyota of Cleveland! Thank you for choosing us! We'll see you next time. Safe travels!

April 06, 2024

Dealership Rating
Employee Rating

Alfred helped my MayMay purchase a 2022 RAV4. He was knowledgeable and catered to her needs. More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 08, 2024

Toyota of Cleveland responded

Hi Debbie! Thank you for leaving us this five-star review and kind words about Alfred from our sales team at Toyota of Cleveland! We'll see you next time! Safe travels in your 2022 Toyota RAV4!

April 06, 2024

Dealership Rating
Employee Rating

My wife and I initially came to the dealership just to test a few other cars out and to help find out the ideal car that she would want. Once we got onto the lot Mike was extremely nice and helped find us More

by Philipwaldrop9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Mike Burr

Apr 08, 2024

Toyota of Cleveland responded

Philip, it's great to know that Mike and our team at Toyota of Cleveland were able to help you find the perfect car within your budget. Thank you for trusting us with your business! Enjoy the new ride!

March 28, 2024

Dealership Rating
Employee Rating

Toyota of Cleveland was great. Noah and the team there took amazing care of us. We went to look to come back the next day, but they took care of us evening. They were great. We had More

by rebecca9151988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Toyota of Cleveland responded

Rebecca, we're so glad to know that Noah and the team at Toyota of Cleveland provided you with such a positive experience! Thanks for sharing your review.

March 28, 2024

Dealership Rating
Employee Rating

Everyone that helped me was very professional and personable. The salesman, Logan Maddox, took lots of time making sure that I got the vehicle that I wanted. More

by chicks182
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Logan Maddox

Mar 29, 2024

Toyota of Cleveland responded

We're glad to know that our team, especially Logan Maddox, was able to assist you in finding the perfect vehicle at Toyota of Cleveland. Thanks for sharing your positive experience with us!

March 24, 2024

Dealership Rating
Employee Rating

Kenny, Shane , and Justice made my first time car buying process a breeze. I cannot thank them enough for all they did to get me in my dream car. They were informative, helpful, and very down to earth guys. More

by Cleo Gann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Kenny Jones

Mar 26, 2024

Toyota of Cleveland responded

Cleo, thank you so much for trusting Toyota of Cleveland with your first vehicle purchase! We're thrilled to hear that Kenny, Shane & Justice made the experience a great one and we hope you're enjoying your dream car. Please don't hesitate to reach out if there's anything else we can do for you!

March 15, 2024

Dealership Rating
Employee Rating

Very helpful, friendly and fast at getting approval and paperwork. Crystal Thompson got me the best interest rate and Austin Owen was excellent to deal with. Not at all pushy. Helped far beyond the sale by More

by victoriaross52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Owen, Crystal Thompson

Mar 15, 2024

Toyota of Cleveland responded

Hi Victoria! We're delighted to know that our team at Toyota of Cleveland provided you with a wonderful car buying experience! It's great to see how Crystal, Austin, and Shane went above and beyond for you. We appreciate your kind words - enjoy your ride!

March 13, 2024

Dealership Rating
Employee Rating

Excellent people to work with! !!! Just tell them your automobile needs and they will fulfill. Ask for Tyler he is great. Out of a 1-10 rating he is a 15!!!! More

by rodneytrentham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

Mar 13, 2024

Toyota of Cleveland responded

Rodney, we're delighted to know that Tyler and our team at Toyota of Cleveland were able to meet your automobile needs. Thanks for the high praise!

1
...

Dealership Inventory (189 Vehicles)

new 2024 Toyota Venza car
2024 Toyota Venza
new
Celestial Black exterior
CVT
All-wheel Drive
used 2022 Toyota Tacoma car, priced at $42,991
2022 Toyota Tacoma
used
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
used 2017 Kia Sportage car, priced at $15,991
2017 Kia Sportage
used
Hyper Red exterior
Automatic
Front-wheel Drive
used 2022 Honda Pilot car, priced at $36,993
2022 Honda Pilot
used
Dark Red exterior
Automatic
All-wheel Drive
new 2024 Toyota Tacoma car
2024 Toyota Tacoma
new
Black exterior
Automatic
Four-wheel Drive
used 2021 Cadillac CT4 car, priced at $27,992
2021 Cadillac CT4
used
Summit White exterior
Automatic
Rear-wheel Drive