Shane DeFoor

Toyota of Cleveland is my go to dealership because they consistently treat me with care and understanding. They work hard to meet my requests and they do so with genuine care. Gregg Bain is the absolute be consistently treat me with care and understanding. They work hard to meet my requests and they do so with genuine care. Gregg Bain is the absolute best salesman and makes buying a vehicle enjoyable. He is informative and down to earth. I can count on him to look out for my best interests every time I am looking to trade a vehicle or buy a new one. Shane Defoor is a manager there and I had the pleasure of working with him through my latest purchase. All of the managers always greet me by name and are very welcoming. In finance I had the opportunity to work with Taylor Alton. He was very knowledgeable and a pleasure to work with through the final stages of purchasing my new vehicle. Overall the team that worked with me through this purchase went above and beyond my expectations and helped me find my perfect vehicle. I continue to come to TOC because they have never failed me from sales to service. It’s like they are family. I highly recommend them because they truly are the best! More

Report | Print

My favorite dealership, ever! From the welcome to the finish and everything in between, Toyota of Cleveland is awesome. My salesman, Ian Bentley, was professional, yet easy going. From the welcome to the finish and everything in between, Toyota of Cleveland is awesome. My salesman, Ian Bentley, was professional, yet easy going. He never pressured us on anything. He was knowledgeable and courteous. He is very good at his job. He found the perfect car for us and walked us through the process of trading in our existing Toyota, where we met Shane DeFoor. Shane was eager to help us and was great to negotiate with. After we came to an agreement, we met Justice Goodner, who assisted us with our financing. Justice was very thorough and professional. He then handed us back to Ian, who was busy getting our new Toyota ready for us. Ian spent time acquainting us with our new car and also got our car synced with the Toyota App. We are very pleased with our purchase, as well as with Toyota of Cleveland. They truly go the extra distance. More

Report | Print

This dealership in a whole is outstanding. Very helpful and friendly. I would highly recommend this dealership. Very helpful and friendly. I would highly recommend this dealership. More

by Crown dodgeram Verified Customer Verified Customer

Report | Print

Very friendly, caring,and gives best deals. treats u like family. Wants the best car for u treats u like family. Wants the best car for u More

Report | Print

Colter was Customer Focussed, respectful, organized and efficient. Probably the best Sales person I have ever worked with and that includes my Lexus purchases. Colter creates the Brand for Toyota. Outstand efficient. Probably the best Sales person I have ever worked with and that includes my Lexus purchases. Colter creates the Brand for Toyota. Outstanding! More

by jecrouch Verified Customer Verified Customer

Report | Print

Josh and Shane were great! We did not have the over pressure typical car buying experience. Both made sure we made the right decision for our family! We did not have the over pressure typical car buying experience. Both made sure we made the right decision for our family! More

Report | Print

I purchased a vehicle and everything was handled perfectly from start to finish. They were all friendly, helpful and professional and not pushy salespeople which I can't stand. It was such a refres perfectly from start to finish. They were all friendly, helpful and professional and not pushy salespeople which I can't stand. It was such a refreshing and positive experience, no pressure. Daegan went above and beyond most people I've ever dealt with in the business world and he's just starting his career. He has great mentors like Shane and Taylor. I highly recommend this dealership.. More

Report | Print

Better than I expected Ian and shane were very honest about pricinlg and availability there was no pressure to buy and no tricks with add ons I am very satisfied with the experience and would certainly r about pricinlg and availability there was no pressure to buy and no tricks with add ons I am very satisfied with the experience and would certainly recommend this dealership financing was simple and easy. If you need honesty and results go see Ian at Toyota of Cleveland’s. More

by duane259 Verified Customer Verified Customer

Report | Print

Easy to work with! Very helpful and knowledgeable without being pushy. Would recommend to anyone! Very helpful and knowledgeable without being pushy. Would recommend to anyone! More

by ADAMRAY11 Verified Customer Verified Customer

Report | Print

Customer service second to none, cares about their customers, professional, and made our purchase fun! customers, professional, and made our purchase fun! More

Report | Print