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Dan Beavers
284 Reviews
Dealership Experience
5 yrs, 2 mos
Industry Experience
33 yrs, 9 mos
284 Reviews
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284 Reviews of Dan Beavers
Verified Customer
November 10, 2023
very good skilled people service writer went beyound taking care of customer service car was given back clean taking care of customer service car was given back clean More
by tbonnell0
Other Employees Tagged: Daniel Alicea, Peter Nieves
November 04, 2023
Drove down from Homosassa on the wrong day for an install and they still took great care of me even though they were swamped !Highly recommended They were very professional and made sure I was taken care and they still took great care of me even though they were swamped !Highly recommended They were very professional and made sure I was taken care of. Offered coffee and tea and snacks as well! Great people will definitely return More
by swanson6rick
November 01, 2023
I purchased a car 8/3. A list of issues are below: • They CLAIM their vehicles go through a Ford Blue Certified 139 point inspection that is backed by a 90 day 400 mile A list of issues are below: • They CLAIM their vehicles go through a Ford Blue Certified 139 point inspection that is backed by a 90 day 400 mile warranty. • Roaches in the car that ended up getting into my garage and home • Battery was dead day 1 • When I called about the roaches the lady said I should bomb my car or pay someone to fumigate- this was within a day of purchasing • Within 2 weeks the AC started blowing hot air. • To their credit, they “fixed” the AC issue and fumigated the car without charging me and provided a loaner car. •However, the AC was blowing hot again within a week. Add to that, the car started jerking as I braked. THIS IS ALL WITHIN THE FIRST 90 DAYS. • I called and scheduled an appointment to get the AC looked at again and to see what the issue was with braking. I set an appointment and was told I would have a loaner car. When I got there, I was told there was no loaner. I took time off work for this • I was told I would be contacted when they had inventory. I was never contacted. I followed every couple days for a week and a half until I got a manager on the line. I was told there was no inventory, but I could take it to another shop. • I took it to my normal mechanic, however, since it wasn’t a Ford Dealership Technician, they tried to make him jump through hoops. • To their credit, when I called the GM, he provided me a loaner and worked directly with my mechanic. Their employees were all pretty polite and willing to help. • I am giving them 1 start for several reasons. First, there’s no way this car went through a 139 point inspection and I had to replace an evaporator coil, lower arm assembly, and a tire rod. The brakes are also grinding and squeaking. There’s no way all those things go within 4000mi/90 days if it was inspected. The process of setting the second appointment was terrible. It made me think I was being slow-walked until I either passed the miles or time restriction. I also had to come out of pocket to have these issues fixed. There’s no way I should have to pay over 24k for a car (+interest) that “went thru a 139 point inspection” AND have to come out of pocket for repairs on issues that should not have even existed. THIS WAS WITHIN 3 MONTHS OF HAVING THE CAR. I wouldn’t suggest this dealer AT ALL based off my experience More
by dhawk330
Other Employees Tagged: Dan Sills, Cesar Castillo
November 01, 2023
Quick, efficient and good communication from the amploees that assisted us. I will continue to use elder ford. that assisted us. I will continue to use elder ford. More
by bgould
Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
October 30, 2023
We bring in the truck for service, they let us know if any additional work needed and get the work done. EASY! any additional work needed and get the work done. EASY! More
by Springman
Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
October 28, 2023
Service always does a good job with my truck and the Technician Todd Jackowitz makes sure my truck gets fixed. Technician Todd Jackowitz makes sure my truck gets fixed. More
by bolliappts
Other Employees Tagged: Jennifer Perez
October 18, 2023
Awful communication. Truck sat there for 2 days before being contacted about it, and it still hadn’t been checked out. On the 3rd day the advisor insisted my vibration is Truck sat there for 2 days before being contacted about it, and it still hadn’t been checked out. On the 3rd day the advisor insisted my vibration issue on my truck with 15k miles was tires being unbalanced. The tires had less than 400 miles on them. Advisor called and said they were out of whack and said he would print out the paper showing the reading before he fixed the balance. Said it fixed the issue! Well, when I came to pick up the truck- their printer magically had run out of paper that prints the balance results!! Got charged $180 with no proof of error- and the truck doesn’t ride better at all. They refuse to put in the time to find something that is their fault and under warranty- they just want to make the money off lying to their customers. More
by LOGAN.SIBEN
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