Dan "DJ" Meola
Dan "DJ" Meola at Liberty Subaru

Dan "DJ" Meola | Page 19

Sales Manager

Liberty Subaru

55 Kinderkamack Rd
Emerson, NJ 07630

5.0
324 Reviews
5.0

324 Reviews

Write a Review

Dealership Experience

14 yrs, 11 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

324 Reviews of Dan "DJ" Meola

November 18, 2019

Dealership Rating
Employee Rating

Excellence All Around 5 years ago my wife purchased a Legacy from a young internet salesman, Dan Meola. This time around my wife requested we deal primarily with Dan aga More

by aslez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Finkel, Jeremy [sorry I forgot Jeremy's last name. He deserves a photo above as well]

Nov 22, 2019

Liberty Subaru responded

Thank you for your detailed and positive feedback! It is so wonderful to hear that you worked with Dan all of those years ago and you came back to Liberty for your next Subaru! Dan and Dave will be thrilled to hear of your extremely kind words! We hope you enjoy your new Outback and we look forward to the next time you come in!

November 14, 2019

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Employee Rating

Engaged in deceptive sales practice Falsely indicated a new car order takes 6-8 weeks when it is at least 11. Competitors have same cars in stock. Sales person lacked initiative to upd More

by benhsiao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Daniel Rovelli

Jan 04, 2020

Liberty Subaru responded

Hello, Ben…thank you for taking the time to let us know about your experience. Customer feedback is how we continually improve upon what we do every day! In our experience, ordered cars normally do take 6-8 weeks from the time we place your order to the time you take delivery. Unfortunately, out of an abundance of caution, Subaru started production of the redesigned 2020 Outback and Legacy much more slowly than anyone (including Subaru) expected…something that was well beyond our control. Even so, the Outback you ordered arrived at the dealership 9 weeks and 1 day after you placed your order. While this is beyond the 6-8 week estimate you were given, I respectfully submit to you that this falls far short of a “deceptive sales practice”. Liberty Subaru is a 42 year old family business with an excellent reputation…that doesn’t happen by deception. Regarding the deposit, you’ll notice across the bottom of your Retail Order Form, adjacent to the customer signature line, it says (in ½ inch high red boldface capital letters) “THIS ORDER NOT SUBJECT TO CANCELLATION – DEPOSIT NOT REFUNDABLE”. Respectfully, this statement is as transparent as we could make it. There are lots of reasons that a deposit would be non-refundable. In this case, when you signed the order form and left your deposit, you committed to purchasing a Silver 2020 Outback Onyx XT. With that commitment, we placed an order for that specific car in your name with Subaru. In order to place any order with the manufacturer, we are required to covenant that the car will be sold to the person for whom it was ordered, or the dealership will be subject to penalties. A non-refundable deposit minimizes the dealership’s exposure to penalties from the manufacturer in a case like yours. To be clear, we do not accept a deposit from a customer until they have made a final purchase decision. While I feel badly that you were unable to find an Outback Onyx XT like the one you ordered, I do hope you’re enjoying your STI…even though you decided to purchase it from a competitor, I’m glad that you stayed in the Subaru family!

November 04, 2019

Dealership Rating
Employee Rating

Made car buying easy Wonderful car buying experience, no pressure and everyone was very helpful and responsive. In comparison to other car dealerships I visited, I was qu More

by RH
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Vasquez

Nov 06, 2019

Liberty Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we look forward to seeing you again!

October 28, 2019

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Employee Rating

I have never had a better experience looking for, ordering and purchasing a new car. This place and crew are Epic!! Will def recommend to everyone I can.. Thanks again to everyone there' Chris, Dan a More

by George Chavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2019

Liberty Subaru responded

Hi there George! So glad to hear that your experience with us was epic! We look forward to seeing you in the future and happily welcome all referrals! =)

October 15, 2019

Dealership Rating
Employee Rating

Purely Excellent & Welcoming With a full complement of people named Dan to service, Liberty Subaru is an amazing team of knowledgeable, responsive, and pleasant people from whom t More

by patchmonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2019

Liberty Subaru responded

Elated to hear that you had an excellent experience from start (outside of ever even entering the store) to finish with the entire team! We try our best to make the process as smooth as possible! Thank you for your feedback and we look forward to your return!

September 28, 2019

Dealership Rating
Employee Rating

I had an excellent purchasing experience i was treated warmly and professionally by sales consultant Dan Rovelli and sales manager Dan Meola. My buying experience was easy, pleasant and the L More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Rovelli

Oct 29, 2019

Liberty Subaru responded

So amazing to hear that you had a great experience with both Dans in the process of purchasing a new Subaru! We strive to get you the best deal possible every time. Thank you for choosing Liberty!

September 09, 2019

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Employee Rating

I love Liberty Subaru. I live in Manhattan, but travelled to Liberty Subaru to buy my first new car 4 ½ years ago. The experience was superb, all the people I worked with w More

by Katherine H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Portee, Christopher Armentano , Dave Finkel

Oct 31, 2019

Liberty Subaru responded

Katherine, thanks for your very kind words! We are so happy that Chris was able to assist you with your first and second purchase. We are always eager to explain every feature that these cars provide. Thank you so much for traveling from Manhattan and choosing Liberty Subaru!

August 22, 2019

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Employee Rating

The place to buy a Subaru. Liberty Subaru treated me exactly how I would treat myself. Dan Rovelli told me what he had, what I would pay and when I would have it. He then made More

by kao_nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Bontemps, Daniel Rovelli

August 20, 2019

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Employee Rating

No-Fuss Experience I did most of my research on-line for a possible New/CPO SUBARU among several dealers. I had heard good things from my sister-in-law and niece abo More

by Joe Isubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Portee, Dan Lidestri , The friendly people answering the phone

August 08, 2019

Dealership Rating
Employee Rating

Wouldn’t go anywhere else to purchase a car!!! Jeremy was an excellent sales rep. I hate to even say he was one because he acted as if we were family. So often you walk into a dealership and they d More

by Kangaru2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Vasquez

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