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Dan Duffy
Dan Duffy at Colonial Ford of Plymouth

Dan Duffy

Service Advisor

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Dan Duffy

September 18, 2026

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Employee Rating

Very thorough and explained all service very well. Happy with service. Fine service and local. More

by rich515
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Yes
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Sep 18, 2026

Colonial Ford of Plymouth responded

Knowing that you found our explanations clear and thorough means a lot to our service team. We appreciate you trusting your Ford F-150 to our local service department. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 16, 2026

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Very pleased with staff and the quickness in which my vehicle was repaired. Always a pleasure! More

by donnamilliken61
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Rydings

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Sep 16, 2026

Colonial Ford of Plymouth responded

We're glad our service department could repair your Bronco so quickly and that every visit is a pleasure. Hearing your kind words means a lot to us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

Sep 19, 2026

donnamilliken61 responded

"Brought my car in for a routine oil change and tire rotation. Not only did they finish early, but they also gave me updates while I waited in the lounge. This waiting area was clean, had great coffee, and the staff was friendly. The whole experienced was professional and personal. Donna M

September 16, 2026

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We received exceptional customer service from Dan and the service department team. They communicated with us through video, text and phone calls, keeping us apprised of their findings with our vehicle. Dan w More

by ybartee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

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Sep 16, 2026

Colonial Ford of Plymouth responded

Your note about our mix of video, text, and phone updates highlights our focus on clear communication. Dan went above and beyond to source parts for your Ford Edge, and our service team provided a thorough diagnosis at every step. Knowing our updates eased a difficult situation means a lot to us, and we appreciate your strong recommendation. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 07, 2026

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Easy to book an appointment and good communication from the dealership throughout the appointment and when vehicle is ready for pickup. More

by Fabadie4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 07, 2026

Colonial Ford of Plymouth responded

Your feedback about scheduling service for your F-150 and our clear updates throughout pickup highlights what we aim for. Knowing you found our communication so helpful means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 30, 2026

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Tremendous service. Professional and efficient work and great communication. Overall excellent job done by all. More

by bc094
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

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Aug 31, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Bronco was professional and efficient. Knowing you appreciated our clear communication and the overall work means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 29, 2026

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Dan was great to work with, he made sure all my concerns were addresses and rectified. More

by jbridal
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2026

Colonial Ford of Plymouth responded

Knowing Dan could resolve all your concerns during service on your F-150 is rewarding for our service department. Thank you for the five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 28, 2026

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Employee Rating

Pleasant: informative: The service technician showed me a few things on my vehicle that are new. Thank you to the service and sales department More

by KIMBERLYCROSBY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

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Aug 28, 2026

Colonial Ford of Plymouth responded

We’re pleased to hear that the service on your Ford Bronco Sport felt both welcoming and informative. Knowing our technician’s walk-through of the new features was helpful and you appreciated our sales department means a lot to us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 26, 2026

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Employee Rating

The waiting area was really nice. Service was faster than expected. Everyone was very helpful. More

by joecruza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Zoe Lopes, Jon Rydings, Chuck Inocencio, Anthony Cristiani

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Aug 26, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Ford Explorer was faster than expected and that our waiting area felt comfortable for you. Hearing that everyone was so helpful means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 16, 2026

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My 'go to' Ford dealership! Convenience & friendly staff in service & parts dept. Scheduling service is easy & the work is done in a timely manner. More

by Mike Domingos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Phil Gomes, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

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Aug 16, 2026

Colonial Ford of Plymouth responded

Your mention of our convenient scheduling and the friendly service and parts staff highlights our aim to make every visit seamless. Hearing that your F-150 was serviced promptly means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 12, 2026

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Employee Rating

All my service needs were met in a timely fashion. The service writer and the waiting area and my time spent waiting were all exceptional. More

by peobie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Chuck Inocencio, Anthony Cristiani

Print
Aug 12, 2026

Colonial Ford of Plymouth responded

Efficient service and a welcoming waiting area are central to how our service department operates. Knowing that all your service needs on your Ford F-150 were met promptly and that you found the waiting area exceptional means a great deal to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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