Dan Duffy
Dan Duffy at Colonial Ford of Plymouth

Dan Duffy

Service Advisor

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Dan Duffy

August 28, 2026

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Pleasant: informative: The service technician showed me a few things on my vehicle that are new. Thank you to the service and sales department More

by KIMBERLYCROSBY13
Service Price Transparency
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Recommend Dealer
Yes

August 26, 2026

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The waiting area was really nice. Service was faster than expected. Everyone was very helpful. More

by joecruza
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Recommend Dealer
Yes
Aug 26, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Ford Explorer was faster than expected and that our waiting area felt comfortable for you. Hearing that everyone was so helpful means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 16, 2026

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My 'go to' Ford dealership! Convenience & friendly staff in service & parts dept. Scheduling service is easy & the work is done in a timely manner. More

by Mike Domingos
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Recommend Dealer
Yes
Aug 16, 2026

Colonial Ford of Plymouth responded

Your mention of our convenient scheduling and the friendly service and parts staff highlights our aim to make every visit seamless. Hearing that your F-150 was serviced promptly means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 12, 2026

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All my service needs were met in a timely fashion. The service writer and the waiting area and my time spent waiting were all exceptional. More

by peobie
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Recommend Dealer
Yes
Aug 12, 2026

Colonial Ford of Plymouth responded

Efficient service and a welcoming waiting area are central to how our service department operates. Knowing that all your service needs on your Ford F-150 were met promptly and that you found the waiting area exceptional means a great deal to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 12, 2026

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Easy appointment setting, fast service, attentive as well as very quick and friendly staff who work thrre More

by briannoyes19
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Recommend Dealer
Yes
Aug 12, 2026

Colonial Ford of Plymouth responded

Knowing the appointment process felt easy means a lot to our service team. We’re glad your Ford Bronco’s service was fast and attentive. Thank you for highlighting our friendly staff and for the five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 10, 2026

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Dan Duffy was the person I interracted with. He was wonderful and answered questions I had pertaining to the radio and a few other items. Super nice person! More

by BLEARY4231
Recommend Dealer
Yes
Aug 10, 2026

Colonial Ford of Plymouth responded

We’re glad Dan could answer all your questions about the radio and other items. Knowing you found him super nice and helpful means a lot to our service team. Thank you for trusting our service department with your Ford Explorer. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 29, 2026

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Drove 40 miles to get oil change because they were closest roush ford dealer. Got home and saw the receipt said I declined a service. Called and they said part was not in stock so they wrote that I More

by Michaelj2377
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Recommend Dealer
No

Other Employees Tagged: Dan

Aug 02, 2026

Colonial Ford of Plymouth responded

Thank you, Michael, for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail.

July 27, 2026

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Service was great. Had a few things done and was ready for me when finished. More

by mspriss5151
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Recommend Dealer
Yes
Jul 27, 2026

Colonial Ford of Plymouth responded

Thank you for sharing your feedback. We’re glad your Ford Explorer was ready promptly after service. Please reach out if we can help you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 23, 2026

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I’ll be a colonial Ford Customer for life. Shayne the salesman did a great with his job pressure approach and he was extremely knowledgeable. The entire team there was awesome from the GM to More

by Sam85
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Recommend Dealer
Yes
Jul 23, 2026

Colonial Ford of Plymouth responded

What a wonderful endorsement to hear you’ll remain a Ford customer for life. Shayne is pleased his expertise made a difference, and our entire team enjoyed working with you. We look forward to servicing your F-150 whenever you visit from the Cape. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 22, 2026

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Had me truck in with a noise in the sunroof. Greased the track system and slide pins and didn’t charge me for anything but the grease. Noise is all fixed and couldn’t be happier with the whole p More

by ANTHONYVCOLOMBO
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Recommend Dealer
Yes
Jul 22, 2026

Colonial Ford of Plymouth responded

It’s great to hear the sunroof noise is gone after our team greased the track system and slide pins. We appreciate your recommendation for Ford service and look forward to helping with any future needs. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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