Dan Duffy | Page 2

Very professional, friendly and knowledgeable. Prompt response when making an appointment. Repairs are always done correctly. Prompt response when making an appointment. Repairs are always done correctly. More

by mcaron10 Verified Customer Verified Customer

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The service was excellent, reasonably priced, and a pleasant environment to work while the car was being serviced. pleasant environment to work while the car was being serviced. More

by allison.nichols Verified Customer Verified Customer

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When they rotated my tires they over-torqued the lug nuts, spline drive type, massively, unbeknownst to me. When a well known tire shop in the area attempted to remove the wheels to check on an imbala nuts, spline drive type, massively, unbeknownst to me. When a well known tire shop in the area attempted to remove the wheels to check on an imbalance issue one nut broke and another twisted, but did not break. The remainder we left alone. I called Colonial and asked talk to the service manager, Jon Rydings, and was told he wouldn't be in until Monday, so I used the email feature of their website to leave a message. I received a text from Molly who said she would speak to him and that he would get back to me shortly. By the end of the day, I texted Molly to let her know that I had still heard nothing. She reiterated that she had made the team aware and that someone would call me shortly. I never heard anything. Since I've only been a service customer there for 20 years, I guess I'm not even entitled to the common courtesy of a reply. More

by Bob Frye Verified Customer Verified Customer

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Colonial Ford provides easy, flexible and professional service. I am always happy with the results! service. I am always happy with the results! More

by NMCCRYSTAL Verified Customer Verified Customer

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I received excellent service at Colonial Ford of Plymouth.I find them very trustworthy.Good Service I am very impressed.The shop is clean and orderly as is the waiting area.I had an appointment and Plymouth.I find them very trustworthy.Good Service I am very impressed.The shop is clean and orderly as is the waiting area.I had an appointment and my car went in right on time. Thank you Colonial Ford of Plymouth. More

by h.brandao Verified Customer Verified Customer

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Overall easy to work with. Web based scheduling solution could be better - is not very mobile accessible Web based scheduling solution could be better - is not very mobile accessible More

by jeffreybutta Verified Customer Verified Customer

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We were on vacation with a nail on tire. Went to Colonial Ford who took us right away. They were really accommodating and friendly. Another positive Ford experience Went to Colonial Ford who took us right away. They were really accommodating and friendly. Another positive Ford experience More

by SYLVESTERKATHY Verified Customer Verified Customer

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I was from out of state and got object in tire of my 2026 explorer. The called and they took me right away. Got me new tire mounted balanced and on car. Kept me informed at each step. Very grateful for there explorer. The called and they took me right away. Got me new tire mounted balanced and on car. Kept me informed at each step. Very grateful for there support More

by Midriver Verified Customer Verified Customer

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Knowledgeable…pleasant…. helpful…accommodating. We found Zoe to be extremely helpful in both the sales and set up of our new vehicle. She was very patient helpful…accommodating. We found Zoe to be extremely helpful in both the sales and set up of our new vehicle. She was very patient More

by PLLBEAL Verified Customer Verified Customer

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Good customer service, my advisor was Anthony and he was most helpful and gave me very good information and suggestions. most helpful and gave me very good information and suggestions. More

by FREDTMOSS Verified Customer Verified Customer

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