Dan Eager

Confusion! Service was delayed for 2 months - story was the parts were in Germany ! Made in South Carolina!!!!! Service was delayed for 2 months - story was the parts were in Germany ! Made in South Carolina!!!!! More

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Dealership was professional and provided shuttle service to and from to pick up car. I thought the diagnostic charge was excessive, and estimate for repair of sunroof was outrageous! to and from to pick up car. I thought the diagnostic charge was excessive, and estimate for repair of sunroof was outrageous! More

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I was traveling through Connecticut when we got a service warning that needed immediate attention. We were able to limp into BMW of Darien and Dan was a huge help in quickly determining the cause and our opt warning that needed immediate attention. We were able to limp into BMW of Darien and Dan was a huge help in quickly determining the cause and our options to fix. Really appreciate them accommodating us and helping out in a tough situation. More

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For a 10 minute recall, they had the car for an entire day. No respect for people‘s time. day. No respect for people‘s time. More

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Service is thorough, no surprises and always on time. I have had the same advisor for a number of years so have a relationship I have had the same advisor for a number of years so have a relationship More

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Wonderful service everyone was professional. Dan was extremely polite and knowledgeable. Both drivers that transported me back and forth from home to BMW were extremely pleasant.. overall great Dan was extremely polite and knowledgeable. Both drivers that transported me back and forth from home to BMW were extremely pleasant.. overall great experience More

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Helpful in solving the problem including using of loaner for extended period. The Advisor was patient in explaining the issues. One disappointment was the coverage of the extended warranty recommended by th for extended period. The Advisor was patient in explaining the issues. One disappointment was the coverage of the extended warranty recommended by the dealer. More

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Great service, very quick and kept me updated on the progress. Sent a videos with the inspection of breaks and tires. progress. Sent a videos with the inspection of breaks and tires. More

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Service appointment was easy to schedule and get loaner;Dan kept me informed of updates needed and timing required. They helped navigate software updates I was challenged by and identified it was a loaner;Dan kept me informed of updates needed and timing required. They helped navigate software updates I was challenged by and identified it was a low battery issue! All is working perfectly now! Dan was a pleasure to deal with. More

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The service I received was excellent, very fast and very professional. Incredibly friendly and helpful employees professional. Incredibly friendly and helpful employees More

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