Dan Ford | Page 31

Service at Subaru is always a great experience. Every time I have gone into the Tucson Subaru the experience is great... The staff knows what they are doing and are super friendly and professional. Every time I have gone into the Tucson Subaru the experience is great... The staff knows what they are doing and are super friendly and professional. I have gotten to personally know a lot of the staff at the Tucson Subaru and if you have any questions about getting a Subaru contact Trent Nichols or Dan Ford for service... Thanks Subaru! Jon Lee More

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Service review I have the two-year full warranty. This was a maintenance service. They serviced my car quickly. Also my tire light came on as I was driving there, I have the two-year full warranty. This was a maintenance service. They serviced my car quickly. Also my tire light came on as I was driving there, and they patched my tire up. I needed a ride to work and the courtesy shuttle was too busy, so Subaru ordered an uber ride for me. The courtesy shuttle picked me up during lunch to get my car. More

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My Recent Forester Service I continued to be very pleased with your service. In my last visit a few days ago Dan took care of me with great skill and expertise. When a problem w I continued to be very pleased with your service. In my last visit a few days ago Dan took care of me with great skill and expertise. When a problem was discovered with a brake light switch shortly after I left, Dan diagnosed the problem and it was fixed within 15 minutes at no charge. Your waiting area is very nice with coffee and refreshments. I appricated the fact that dogs were welcome! Internet and charging capability for mobile devices was also greatly appreciated. Once more, many thanks to Dan! Tim Reith More

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Great Service Dan Ford, my service advisor, listened to my concerns about my battery, ran a battery drain test as well as a battery test and replaced my battery. F Dan Ford, my service advisor, listened to my concerns about my battery, ran a battery drain test as well as a battery test and replaced my battery. From the beginning I felt he was there to resolve any issues ---and he did. More

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Outstanding Employee Dan is one the reasons we love our Subarus and Tucson Subaru! He is always courteous, knowledgeable and patient; we never feel as though he has to mo Dan is one the reasons we love our Subarus and Tucson Subaru! He is always courteous, knowledgeable and patient; we never feel as though he has to move to the next one on his list. He listens to our concerns and provides options; ensuring that we are comfortable with the service team's recommendations. We feel confident that Dan has our best interest at heart. On top of all that; he's just a heck of a nice guy! More

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First Service Experience I had my tire warning light come on as I drove to work. I called the Dealer Service Dept when I got to the office and had an appointment during my lu I had my tire warning light come on as I drove to work. I called the Dealer Service Dept when I got to the office and had an appointment during my lunch hour. They promptly checked me in and within 10-15 minutes they determined that there were no issues with my tires other than they were below or above the prime limits for air pressure. They explained why this would happen and approved my decision to have it looked at even though it was a simple matter of checking air pressure. They also checked the tires for any leaks, just to be sure they had checked every possibility. They fixed the problem and the light went off. It hasn't come on since either so the situation has been resolved. And with the great protection I have with my Subaru, it didn't cost me anything to have it checked out! They don't make you feel like a clueless woman at this dealership! I really appreciate that! :>} More

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Best Customer Service Ever This dealership is the most accommodating dealership I know of. Need a loaner car while your car is being worked on- no problem. Just request one when This dealership is the most accommodating dealership I know of. Need a loaner car while your car is being worked on- no problem. Just request one when you schedule your repair. I've been coming here for years. Dan is an incredible Service Advisor too. More

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Great Service I have dealt with Dan Ford for 5 years or more. He is great in finding out what is wrong and gets me involved if it is a new problem like needing a n I have dealt with Dan Ford for 5 years or more. He is great in finding out what is wrong and gets me involved if it is a new problem like needing a new radiator. I trust him to have my interests in mind when we set up an appointment. He will also try to find an alternative if I'm uncomfortable. I feel that he spends my money only were it gets the best results. Thanks More

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Dan Ford is the reason I own a Subaru I came in for a recall repair--Dan shared clear recommendations for other work and got it done for a reasonable price, including calling his sales rep I came in for a recall repair--Dan shared clear recommendations for other work and got it done for a reasonable price, including calling his sales rep to get me an extended warranty repair that had expired earlier this year. More

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Came for an Oil Change Our Outback was scheduled for service, and we came to Tucson Subaru to do the deed. But when we got there, we decided to test drive a Crosstrek. We ha Our Outback was scheduled for service, and we came to Tucson Subaru to do the deed. But when we got there, we decided to test drive a Crosstrek. We had been talking for months about replacing our Saturn Aura. Steve Willis was very accommodating, taking us out on a test drive, and a couple hours later we left with a Crosstrek to go with our Outback. Thanks to Steve, and Curt, and everyone at Tucson Subaru for the user-freindly atmosphere! Pat and Jan Reed More

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