"Ryan Schulz was our sales agent when we visited the..."
Ryan Schulz was our sales agent when we visited the dealership last week. we were unsure as to what we wanted and whether to purchase or lease. We had a rough idea of the type of car we wanted and the payment we would be comfortable with. Ryan was not given the dollar figure we had in mind. We discusses at length regarding the features we wanted. Ryan listened carefully and made every effort to find the car that would fulfil our expectations. we almost left the dealership more than once and each time Ryan made the extra effort to accommodate our ever changing wants. In the end we made a good deal and we are very happy with the car that now sits in our garage. Ryan was persistent and did everything in his power to make us happy.
"Mitch Riordan (sales) and Dan Gibbons (finance) were..."
Mitch Riordan (sales) and Dan Gibbons (finance) were great. Very efficient, hassle free experience. This is my second car I’ve purchased from St Charles Nissan! I’ll be back!
"Had a great experience here! Ryan Schulz was fantastic to..."
- Steven L.
Had a great experience here! Ryan Schulz was fantastic to work with and helped me out with everything I needed or was concerned with. Also, he came up with a great plan with my situation at the time which made the experience so much better! Also, finance department, I believe was Dan Gibbons, was fantastic as well. Both guys were very detailed in explanation and quick to the point. Thank you again guys and your team at this dealership!
"Pam Mangosing was amazing to work with! She is friendly,..."
Pam Mangosing was amazing to work with! She is friendly, patient, knowledgeable, answered all of our questions and if she wasn't sure about something she would get the answer. Pam really made a difference in our buying experience. Over the years I've had the range of horrible to good sales experiences, and our experience with Pam was better than all of them. She was very easy to deal with, never pushy, and kept our purchase process moving along. I would definitely recommend contacting Pam and would not hesitate to recommend her to friends looking to buy a car.
"Pam made the experience of buying my 2020 Rogue..."
- Alie Morgan
Pam made the experience of buying my 2020 Rogue wonderful. She was very patient as we decided via text and phone callls because my husband was at home sick and I needed a car by the next day.
Dan was very accommodating with the paperwork and so very helpful!
"Hinton was wonderful!"
Mr. Hinton was extremely pleasant on the phone, answered all my questions, and was very knowledgeable. I had hoped everyone there was just like him!
"*I edited this slightly* A few weeks ago my mom..."
- Andrea W.
*I edited this slightly* A few weeks ago my mom (Christine) and I went here to get an Altima, as a lease, and John Lupia was the salesman who helped. He is really polite, did a good follow-up by phone, email and also in a letter, and he was helpful even after the transaction had ended.
In finance, Dan Gibbons worked with us, he's thorough going over paperwork and really friendly.
This was the third time ever for her or us getting a car at this dealership - the first in 2004, the second in 2017. Each and every time has been a pleasant experience!
Other Employees Tagged:
"Greg Winters was great! My family has used him for all of..."
Greg Winters was great! My family has used him for all of our car needs. He helped me find a car that I love and worked on getting a price that I loved, too.
"Always Excellent Customer Service"
I am always treated with respect and couldn't be happier every time I go to St Charles Nissan. I purchased a Nissan Rogue with Bob Dees. This is the second time I have used Bob and I have nothing but positive things to say about Bob Dees, Dave Low and Dan Gibbons! Thank you all for always being the best to work with.
"They made it right"
Did a fair amount of pre-shopping research to find which dealers had the model/trim pkg we were looking for, narrowing down to 3. St Charles Nissan website appeared to have the lowest and most transparent internet pricing. Went in to strike the internet deal, which per TrueCar and a couple other sites was very reasonable. Upon talking final pricing was initially presented with ~$900 in processing/destination charges - Uh, not so fast! After 2 trips back to the "sales mgr", was eventually extended the internet pricing as stated on the website, and agreed to finalize paperwork the next business day.
In the meantime, one of the other dealers to whom I reached out got back with me with a lower offer by $400 on exact same model/trim pkg. I phoned my sales person at St Charles Nissan to share and was initially told they could/would not match. Shortly before we were getting ready to leave for the 2nd dealer (~20mins), another sales rep (forgive me but I failed to recall his name) called back to recant and match the lower offer, which we ultimately accepted and moved forward with. Upon arriving to finalize paperwork, we learned that our original sales person was no longer with them - to be fair, his name will be omitted from this review. Clayton Williams familiarized himself with our previous exchanges in short order, and Dan Gibbons helped finish up our deal. Both were most accommodating.