Dan Jigalov | Page 28

Refused to give me a lease quote via email i Recd email quotes for a lease from all other Audi dealers in the area. This dealership refused to give me a quote. I will take my business to the o i Recd email quotes for a lease from all other Audi dealers in the area. This dealership refused to give me a quote. I will take my business to the other dealerships that took the time to give me an email quote and want to earn my business. Lots of bad reviews on google and I can now see why. Turning a customer away is not the best business practice. I will file a complaint with Audi USA. I spoke with them this morning and they said I could file a complaint against their dealership for refusing to give me s lease quote via email More

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fantastic, responsive, efficient! This is truly one of the very best auto service places I go. I have 6 cars that I have service done and Hoffman is the best. Ted was my service adviso This is truly one of the very best auto service places I go. I have 6 cars that I have service done and Hoffman is the best. Ted was my service advisor and he was amazing, he had everything ready to drop off and pick up my car. More

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Comfortable Experience Courteous, knowledgeable, attentive, consistent treatment made this purchase a positive experience. My wife who avoids car purchases joined me and be Courteous, knowledgeable, attentive, consistent treatment made this purchase a positive experience. My wife who avoids car purchases joined me and became very comfortable during our selection between 2 used Audi convertibles. The woman who greeted us was very friendly, she and my wife had a great chat when we met with Valentina it continued to be very comfortable. She immediately related to us and was responsive to our comments and drew good comparisons between our 2 choices. She was knowledgeable about technical matters as well as subjective ones. My wife and I are a tough sale and Valentina was key to helping us through the process. Everyone at the dealership we met with was courteous and professional making this a good experience. More

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Purchase of 2014 A4. Robert was very helpful in our purchase of an A4. He stayed after hours to show me how to use various features of the car and so far so good. Robert was very helpful in our purchase of an A4. He stayed after hours to show me how to use various features of the car and so far so good. More

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Excellent Service I enjoy taking my car for service at Audi Hoffman Estates-everything from dropping off my car to the time it takes to complete the service work to pic I enjoy taking my car for service at Audi Hoffman Estates-everything from dropping off my car to the time it takes to complete the service work to picking up my car is done with the utmost curteous and prifessional service. You rarely get this kind of service at some dealerships..I highly recommend taking your car for service here. More

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Very good experience I started my search for a retirement/birthday present to myself back in August. I test drove the 2018 Volvo C60; the Lexus RX 350; the BMW x3 and the I started my search for a retirement/birthday present to myself back in August. I test drove the 2018 Volvo C60; the Lexus RX 350; the BMW x3 and the Audi Q5. I have had two Lexus RX vehicles in the last 12 years and what sets Audi apart, especially the Hoffman Estates location was Carlo Gilli. Before I test drove the car, Carlo spent 30 minutes going over the entire vehicle; soup to nuts. The standard features of this car were superior to those being offered by Audi competitors. My sales experience with Carlo, Dan Jigalov, the general manager and Nick Fricano, the product specialist far exceeded previous experiences with other dealers. Good customer service is invaluable regardless of what you buy, where or for how much. It is apparent that Audi's customer service is above and beyond anything I have experienced in my many years of car buying. My 3 month wait for the Q5 I ordered was worth the wait and I look forward to a long relationship with Audi and its prized staff. More

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First Time Audi Buyer Looked at the website and found the perfect Q3 for me! It was everything I was hoping for, and then I drove it.. I fell in love!! Since this was my ca Looked at the website and found the perfect Q3 for me! It was everything I was hoping for, and then I drove it.. I fell in love!! Since this was my car and my purchase, I was glad to see that Carlo talked to me, not to my husband and the decision was easy. Buying a car is always a chore, but Carlo made it so easy!! More

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excellent overall experience rick was great. he accomodated me regarding the time to bring in my vehicle. and i was treated very professionally overall a great Audi experience rick was great. he accomodated me regarding the time to bring in my vehicle. and i was treated very professionally overall a great Audi experience More

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New Car Shopping Beautiful and clean dealership and Mike was very nice to work with. He was very flexible with what we were looking to accomplish and was able to put Beautiful and clean dealership and Mike was very nice to work with. He was very flexible with what we were looking to accomplish and was able to put us in the vehicle that best suit our needs and budget. More

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very pleasant and informitive, Robert was great the attention to the customer was fantastic, did not have to wait long before Robert approached us, Robert was very informative about Audi put also ab the attention to the customer was fantastic, did not have to wait long before Robert approached us, Robert was very informative about Audi put also about the other manufacture we were looking at, did not judge either one just told us information we could understand. Great dealer and friendly people who were very informative. would recommend to our friends. More

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