Dan Macdonald

This dealership went above and beyond to make our purchase a seamless transaction. Dan Macdonald was our salesperson, Callin was our genius who explained everything technology-wise perfectly, and Jef purchase a seamless transaction. Dan Macdonald was our salesperson, Callin was our genius who explained everything technology-wise perfectly, and Jeffrey W was our finance director and he was phenomenal as well More

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This was our second purchase from Ferman BMW. As in our first experience with Ferman five years ago, the level of customer service was exceptional all through the purchase procedures from initia As in our first experience with Ferman five years ago, the level of customer service was exceptional all through the purchase procedures from initial shopping for a model, through trade in of our previous BMW and final purchase completion. We had looked elsewhere at other brands but were disappointed with the service at those dealerships. Ferman BMW and their team are a cut above the rest in our experience. More

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The dealership office is very clean and inviting. The staff is very friendly and accommodating. The staff is very friendly and accommodating. More

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This was my first interaction at the dealership and Dan made everything seem less and understandable. I was able to get the car I wanted and couldn’t be happier with the process and my new to me car. made everything seem less and understandable. I was able to get the car I wanted and couldn’t be happier with the process and my new to me car. More

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All the staff I interacted with were courteous, friendly, and professional. The buying process was pleasant from start to finish. I didn't feel any high pressure sales strategies. I drove the vehicle an and professional. The buying process was pleasant from start to finish. I didn't feel any high pressure sales strategies. I drove the vehicle and left to think about it. When I returned a few days later all staff maintained the same pkeasant demeanor towards me. More

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I found Ferman, and Dan Macdonald in particular, to be very courteous and reasonable in our dealings. very courteous and reasonable in our dealings. More

by hmfjr1978 Verified Customer Verified Customer

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Dan was very helpful. he stayed over until 5:30 PM on a Sunday after he showed me around the car. He is half of the reason I bought this car. Service was amazing. Everybod he stayed over until 5:30 PM on a Sunday after he showed me around the car. He is half of the reason I bought this car. Service was amazing. Everybody was friendly. More

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This place is great! Always good service and the sales process was easy and transparent. William Almand always makes sure the car is fixed right the first time. Always good service and the sales process was easy and transparent. William Almand always makes sure the car is fixed right the first time. More

by brcrosato Verified Customer Verified Customer

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Great all around experience from our initial contact to driving our beautiful Lexus home. Initial communication was responsive and clear, and upon arrival, Tom Berges made our visit efficient and informati driving our beautiful Lexus home. Initial communication was responsive and clear, and upon arrival, Tom Berges made our visit efficient and informative, helping to make our decision to purchase. No pressure, fair pricing and a clear Ferman focus on customer satisfaction. Thumbs up for the entire team. More

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This is our second time buying a car from here. The first one, Myata, many years ago. Now , a Camry. The first one, Myata, many years ago. Now , a Camry. More

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