Dan McCann
Dan McCann at Scranton Cadillac GMC of Vernon
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Dan McCann | Page 5

Cadillac Brand Ambassador

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.8
187 Reviews

Dealership Experience

13 yrs

Industry Experience

15 yrs

Specialties & Trainings

Cadillac Pinnacle Certified

Cadillac Technology Expert

View more specialties & trainings
4.8

187 Reviews

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187 Reviews of Dan McCann

April 13, 2022

Dealership Rating
Employee Rating

Found out that my employer has a discount program with gmc 2 days after I did paperwork on a new truck but had not picked it up yet due to it needing to have a few things done and have not even registered More

by NVFD1981
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 19, 2022

Scranton Cadillac GMC of Vernon responded

Good Afternoon, I am so sorry for the frustration you experienced and the negative impression we made during your sales experience. Without reviewing all the details, I can't say for certain why your employer discount was not factored into your deal. I can say that MANY factors come into play in every deal that gets built, and often there is more than one possible combination of discounts/incentives a customer is eligible for, and it is a matter of finding which one results in the best overall deal for the customer. If that is what happened in your case, we definitely should have done a better job explaining it rather than leaving you feeling that you were shortchanged. If you'd like, I can put you in touch with our sales manager who would be happy to review the particulars and answer any questions. Simply reply back to this review (privately if you prefer) with your full name (so that we can locate you in our records), and the best time to contact you. Thank you for the feedback, and for letting us know how we can be better. Have a great day!

Apr 19, 2022

NVFD1981 responded

My name is Eric number is 860-752-4866 most days after 1 pm or anytime Saturday is good to call but I spoke with your sales manager and he is the one that told me your dealership does not participate in the suppliers discount so I have three or four people that I work with that will now not use your dealership and I brought it to his attention before I pick up the truck and felt like it was pretty much take it or leave it take the deal they gave me or walk away I really like the truck I didn’t wanna lose it so I took it but not being able to use my suppliers discount really stinks and made me very unhappy and this will probably be the last vehicle that I buy from Scranton and I’ve gotten four or five vehicles over the years And it’s sad too because I really enjoyed working with the sales person I had finance person I had everybody was great until that point now I’m super unhappy

March 17, 2022

Dealership Rating
Employee Rating

Scranton Motors is always a pleasure to deal with- knowledgeable staff, clean atmosphere, and very comfortable to work with. They treat you like family and go above and beyond to get you in the vehicl More

by KDOL982
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Bush , Evan Blanchette

March 14, 2022

Dealership Rating
Employee Rating

They are polite kind very knowledgeable. They went over all the details on our Ct-5. More

by nyylouiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sierra Moses

March 01, 2022

Dealership Rating
Employee Rating

Scranton dealership is one of the has has the best and friendliest people they are very Cooperative they they help out really well okay that's enough More

by cmeedesign2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Baeza, James Mangene, James Carlin , Evan Blanchette, Trevor Hamel, Fred Nassiff

February 15, 2022

Dealership Rating
Employee Rating

Welcoming team. They established quick report, listened to what I wanted. Professional and helpful at ever step. No hard sell. No rush. No pretenses. The whole team More

by SAJELLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette, Angelo

February 10, 2022

Dealership Rating
Employee Rating

Great in every way friendly staff knowledgeable salesman beautiful building heck even there coffee was good 😁 found the truck online sent a message and got a prompt response definitely recommended and I w More

by ASUNSETWELDERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Baeza , Evan Blanchette, Liz Kibby

January 13, 2022

Dealership Rating
Employee Rating

Always a great experience when I go to Scranton to have my Cadillac XT5 serviced. The team is super nice. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, James Mangene, Steve Olsen, Joe Malenfant, Jeff Borovicka , Trevor Hamel, David Rogers, Meghan Scranton, Amanda Soucie

December 31, 2021

Dealership Rating
Employee Rating

Brought my car in for recall service. Car was not handling the same after work was done and I brought it back within a week for them to check. After they took it for a drive, I was told “that’s just More

by MFT70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

December 07, 2021

Dealership Rating
Employee Rating

Thank you to the team for the kindness and professionalism I received during the purchase of my vehicle. David, Evan and Dan made my experience seamless. More

by kathie210
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Baeza , Evan Blanchette

November 17, 2021

Dealership Rating
Employee Rating

I have an on-going truck deal and all parties are working very well with me on transaction More

by GRAYPOWERDOG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Mangene , Evan Blanchette, Liz Kibby

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