Dan McCann
Dan McCann at Scranton Cadillac GMC of Vernon
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Dan McCann | Page 4

Cadillac Brand Ambassador

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.8
186 Reviews

Dealership Experience

13 yrs

Industry Experience

15 yrs

Specialties & Trainings

Cadillac Pinnacle Certified

Cadillac Technology Expert

View more specialties & trainings
4.8

186 Reviews

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186 Reviews of Dan McCann

August 03, 2022

Dealership Rating
Employee Rating

The experience was great very easy to work with will definitely recommend to anyone looking for a new or pre-owned vehicle. More

by matthewkinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette, Jaime Cusano

July 27, 2022

Dealership Rating
Employee Rating

Kind, great customer service. You feel comfortable being there. Will recommend to family and friends. More

by evelynwiggins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kayla Comarotti , Angelo Banning, Jay Handfield

July 13, 2022

Dealership Rating
Employee Rating

I had a great experience, sales and finance were wonderful to work with, so appreciated! More

by LFRANKOVITCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Baeza, Joey Bush , Evan Blanchette

July 07, 2022

Dealership Rating
Employee Rating

I’ve bought 2 Cadillacs with Scrantons. Professional and courteous and a team! Great service More

by chlo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette, Eric Wright

June 11, 2022

Dealership Rating
Employee Rating

Very helpful and friendly Service very nice people and friendly service department On time service More

by CARLOS1658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Baeza, James Mangene , Evan Blanchette

June 03, 2022

Dealership Rating
Employee Rating

Kayla was very friendly and knowledgeable. She followed up on every question we had. She was a pleasure to work with. More

by bheagie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kayla Comarotti , Evan Blanchette, Christopher Janazzo

May 07, 2022

Dealership Rating
Employee Rating

Everyone at the dealership is very friendly and welcoming. They are quick to help and see to it your needs are met. More

by THOMPSONALEX9614
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Mangene, Joey Bush, Jeff Borovicka , Evan Blanchette

May 03, 2022

Dealership Rating
Employee Rating

These guys are best in the biz. My experience with a different dealer the day before was completely opposite. I would recommend Scranton to any of my friends and family with no hesi More

by Beastmode
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angelo Banning, Evan Blanchette, Trevor Hamel, Fred Nassiff

April 19, 2022

Dealership Rating
Employee Rating

Great dealer. Communicated well. Left the car exactly as I requested. Good experience overall. Sierra and Dan were great. More

by XUANLUO85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sierra Moses

April 13, 2022

Dealership Rating
Employee Rating

Found out that my employer has a discount program with gmc 2 days after I did paperwork on a new truck but had not picked it up yet due to it needing to have a few things done and have not even registered More

by NVFD1981
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 19, 2022

Scranton Cadillac GMC of Vernon responded

Good Afternoon, I am so sorry for the frustration you experienced and the negative impression we made during your sales experience. Without reviewing all the details, I can't say for certain why your employer discount was not factored into your deal. I can say that MANY factors come into play in every deal that gets built, and often there is more than one possible combination of discounts/incentives a customer is eligible for, and it is a matter of finding which one results in the best overall deal for the customer. If that is what happened in your case, we definitely should have done a better job explaining it rather than leaving you feeling that you were shortchanged. If you'd like, I can put you in touch with our sales manager who would be happy to review the particulars and answer any questions. Simply reply back to this review (privately if you prefer) with your full name (so that we can locate you in our records), and the best time to contact you. Thank you for the feedback, and for letting us know how we can be better. Have a great day!

Apr 19, 2022

NVFD1981 responded

My name is Eric number is 860-752-4866 most days after 1 pm or anytime Saturday is good to call but I spoke with your sales manager and he is the one that told me your dealership does not participate in the suppliers discount so I have three or four people that I work with that will now not use your dealership and I brought it to his attention before I pick up the truck and felt like it was pretty much take it or leave it take the deal they gave me or walk away I really like the truck I didn’t wanna lose it so I took it but not being able to use my suppliers discount really stinks and made me very unhappy and this will probably be the last vehicle that I buy from Scranton and I’ve gotten four or five vehicles over the years And it’s sad too because I really enjoyed working with the sales person I had finance person I had everybody was great until that point now I’m super unhappy

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