Dan Plumb | Page 2
Manager
North Coast Mitsubishi - West Cleveland
5700 Brookpark Rd
Cleveland, OH 44129
100 Reviews
Write a Review100 Reviews of Dan Plumb
June 19, 2019
Very good experience. Helpful staff Thank u very much to Frank and Tyler I had a wonderful experience and got the term and payment I wanted! I will be back!!! Thank u very much to Frank and Tyler I had a wonderful experience and got the term and payment I wanted! I will be back!!! More
Other Employees Tagged: Frank Carter, Tyler Strimpel
June 03, 2019
Simple Zach White was a very professional and attentive salesman who provided a simple and easy car buying process. I would recommend him to family and frien Zach White was a very professional and attentive salesman who provided a simple and easy car buying process. I would recommend him to family and friends if they were seeking out a vehicle. More
Other Employees Tagged: Mate Tamas, Zach White, Alejandro Gonzalez
May 24, 2019
My experience was nothing but amazing My salesman Shane was amazing! I walking in thinking i wasn’t going to get approved for what i really wanted because of my credit but i actually got e My salesman Shane was amazing! I walking in thinking i wasn’t going to get approved for what i really wanted because of my credit but i actually got exactly what i wanted.Thank you Shane More
Other Employees Tagged: Shane Gareau, Mate Tamas
May 11, 2019
Great service Everyone was very helpful and got me through the process as fast as possible. My insurance company could definitely take a few pointers from these guy Everyone was very helpful and got me through the process as fast as possible. My insurance company could definitely take a few pointers from these guys More
Other Employees Tagged: Allen Hale, Nick Thomas, Wayne Thomas
May 08, 2019
They do work with any credit situation!! About 2 weeks ago I went in to see if I could get a new truck and Leroy said come back with a 1,500 dollar down payment and we will get you in a new About 2 weeks ago I went in to see if I could get a new truck and Leroy said come back with a 1,500 dollar down payment and we will get you in a new truck.... I honestly didn't believe him.... So I did go back and Leroy told me to talk to Shane.. Shane was very helpful he answered all of my 1000 questions and was very patient with me I have Poor credit because life happens....So I was still expecting to leave disappointed.. I didn't get what I wanted I actually got something better!!! I was approved and drove off the lot in a 2017 today I was scared and worried didn't think I'd get a new truck..... I was skeptical and freaking out when it was time to sign because I felt that I didn't have a good understanding of the amount of money I had to pay back on the loan and the interest.. The manager in finance broke it all down for me and the customer service manager Steve Rich explained everything to me about refinancing 3x so that I would have a better understanding even though Shane had already done it!! I made this process take longer not purposely but I could have been in and out faster. After signing and driving away It's still not real!!!!! THANK YOU SO MUCH !!! More
Other Employees Tagged: Leroy Barnes , Shane Gareau, Steevy Rich
May 04, 2019
Good experience, horrible radio ads Nick is amazing! Very fast and up front about what to expect. However, radio ads are misleading. Almost did not get a car but thanks to Nick and Kelly Nick is amazing! Very fast and up front about what to expect. However, radio ads are misleading. Almost did not get a car but thanks to Nick and Kelly we got it done! More
Other Employees Tagged: Kelly Weaver , Tineca Rowe, Nick Thomas
April 28, 2019
2016 Jeep Compass buying experience Great vehicle purchasing experience, excellent customer service, and efficiency was key. I strongly recommend this dealership. Make sure to check them Great vehicle purchasing experience, excellent customer service, and efficiency was key. I strongly recommend this dealership. Make sure to check them out if you are looking for a vehicle. More
Other Employees Tagged: Sean Muscatello , Antonio Gonzalez, Melissa Koon, Tiffany Skipper
April 27, 2019
Frank is your guy I give 5 stars due to customer service. Frank was by far the best help I have had in all the dealerships I have been to in search of a reliable vehicl I give 5 stars due to customer service. Frank was by far the best help I have had in all the dealerships I have been to in search of a reliable vehicle. He is very understanding and helps to the best of his efforts. Definitely recommend Frank to anyone interested into getting a vehicle. If you stop in ask for Frank. Thank you north coast for the great opportunity and excellent customer service and management . It was a great experience overall. More
Other Employees Tagged: Frank Carter
April 24, 2019
Go see George George Saliba was completely honest and upfront from start to finish and I felt like I wasn’t apart of the family with the customer service I was pres George Saliba was completely honest and upfront from start to finish and I felt like I wasn’t apart of the family with the customer service I was presented. Absolutely recommend specifically asking for George! More
Other Employees Tagged: George Saliba
March 20, 2019
HORRIBLE CUSTOMER SERVICE Once they get you in the car good luck getting in touch with anyone. Don’t sign anything until they have fulfilled their promises first. Terrible. Once they get you in the car good luck getting in touch with anyone. Don’t sign anything until they have fulfilled their promises first. Terrible. More
Other Employees Tagged: Leroy Barnes, George Saliba, Sam Alhout , Shane Gareau