Dan Roberts | Page 21

Thank God you are almost finished with renovations! That was VERY painful! Looking good - although I keep missing out on my included car wash. That was VERY painful! Looking good - although I keep missing out on my included car wash. More

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We had a great experience purchasing our Rav4. Tim our salesperson was very easy to work with and very knowledgeable about the vehicle. He was very patient with us when we had to choose a color s Tim our salesperson was very easy to work with and very knowledgeable about the vehicle. He was very patient with us when we had to choose a color since we were undecided between 3 different colors. We felt very comfortable with the buying experience and the fairness in the price. The staff were very friendly and welcoming when you entered the dealership. Dan who handled the financing was also a pleasure to work with. More

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Steve was very helpful…listened to what I needed and did not try and push in the wrong direction…got what just what I wanted not try and push in the wrong direction…got what just what I wanted More

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Walking into Wallingford Toyota & having Tim as our salesman made our buying experience wonderful. I recommend Tim and spent time with us showing our new RAV4. We are very happy with Tim and the de salesman made our buying experience wonderful. I recommend Tim and spent time with us showing our new RAV4. We are very happy with Tim and the dealership. More

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I had a truly awful and disappointing experience with this dealership. It all started when I saw an advertisement for a Toyota Sienna that was available for sale. I called the dealership on Friday mornin this dealership. It all started when I saw an advertisement for a Toyota Sienna that was available for sale. I called the dealership on Friday morning and spoke with a salesperson who confirmed that the car was reserved under my name. We discussed picking up the car on Saturday as agreed. However, as Saturday came around, I was told by the salesperson, Steve Lang, that we needed to wait for financing approval before finalizing the purchase. Despite this delay, Steve assured us that the car was still reserved under my name. Throughout the following week, I tried to reach out to both Steve and the finance manager, Dan Roberts, but was unable to get in touch with them. They had promised to call me back, but their lack of communication was disappointing. After numerous attempts, I finally managed to reach Steve at the end of the second week, only to find out that the car had been sold. I expressed my frustration and asked why neither Steve nor Dan had informed me about it. To my disbelief, Steve responded that the MANAGEMENT had decided to sell the car at their own discretion, despite my reservation. This level of unprofessionalism and lack of communication is completely unacceptable. It is incredibly disappointing to be treated this way after reserving a car and waiting for financing approval. The dealership's management should be held accountable for their actions. More

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The staff were incredible and very welcoming. Tim was great and a huge help. The coolest car salesman in the world! Tim was great and a huge help. The coolest car salesman in the world! More

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Easy to work with . Listened about the difficulty in finding the Toyota I was interested. Staff were easy to work with and explained everything. Listened about the difficulty in finding the Toyota I was interested. Staff were easy to work with and explained everything. More

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Great place tho buy a truck, new or used. Mark and the staff were very helpful and professional at a relaxed level, no pressure . All went smoothly with my trade and new purchase. Would defin Mark and the staff were very helpful and professional at a relaxed level, no pressure . All went smoothly with my trade and new purchase. Would definitely recommend this dealership, More

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I typically never write reviews but I could not pass up the opportunity to give a shout out to Eli who was straight forward, honest and genuine. This was my first time purchasing a Toyota and the process the opportunity to give a shout out to Eli who was straight forward, honest and genuine. This was my first time purchasing a Toyota and the process from my time with Eli as the salesperson to CJ and Dan dealing with the financing, it was flawless! Again it is my first Toyota but I have a feeling it will not be my last! More

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Very pleasant, helpful and responsive team! I felt they really did their best by me. Particular thanks to product specialist Tim and business manager Dan! I felt they really did their best by me. Particular thanks to product specialist Tim and business manager Dan! More

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