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Dan Thompson
174 Reviews
Growing up I wanted to be a rockstar and have fans, but I became a car sales man and have friends instead. Been in the business for 30 years and take pride in taking care of my clients.
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
36 yrs, 1 mo
Specialties & Trainings
Honda Product certified
Honda Customer Service
174 Reviews of Dan Thompson
August 20, 2021
The staff was very helpful throughout the entire process and answered any questions I had. The sales rep asked me what I wanted and did his best to deliver. and answered any questions I had. The sales rep asked me what I wanted and did his best to deliver. More
by BRE12288
Verified CustomerOther Employees Tagged: Ben Steinberg
July 18, 2021
I've looked at cars on your lot before, with very I've looked at cars on your lot before, with very nice salesmen. I wish I had gone with one of them. I was given Dan, who I emailed with, prior I've looked at cars on your lot before, with very nice salesmen. I wish I had gone with one of them. I was given Dan, who I emailed with, prior to my appt. I questioned his knowledge of my car when he spelled Insight wrong. Thinking it was just a typing error, I asked him in person how to spell the name of the car, and again he spelled it wrong. This may seem petty, but if you don't know the simple spelling of your product, how much wrong info was going to be given out. Dan was friendly at first, but then would became short with me. He was irritated when I asked to look at the car in white. I realize I had asked for it in blue, but that should not be a reason to get irritated with the customer. My boyfriend and I took the new 2021 Insight for a test drive, and found 3 french fries between the seats in the cup holder. I told him about this and he waved it off. No apology. "It'll be detailed". After signing papers with Dan, we were told we could go home, and he would have Mr Dang call while the car was detailed. When Mr Dang called, 3 hours later, he was surprised we had left as Dan had not told him. I was not surprised. On the drive off the lot, the fries were still there. Dan was out on the lot, I stopped him, told him I had something for him and gave him the fries. Said the detailing wasn't very good. Again, he shrugged this off. I returned next day to cancel extra warranty on my car and have it cleaned again. I didn't call Dan as I didn't want to deal with him. After detail was done, Dan came around the corner, angry I hadn't contacted him first. He then said he had gotten in trouble with his manager for one of the discounts on the car, glared at me, and waited for a response. I suppose he expected an apology. I felt him to be very unprofessional. He says this is a part time job for him. I feel he should stay with his bartending job. I had a totally different experience a few days later when I stopped in for a review on the workings of the dashboard. Abraham showed me how to work the radio, the computer system, how to get the most mileage. He was superb. He was patient and explained things thoroughly. He didn't just rely on telling me to look at YouTube videos, like Dan did. At one point, a family pulled up in the lot, and took some time to gather themselves and a baby stroller. Abraham noticed them, called inside for a salesman (I believe it was his sister) to come immediately to attend to the family. They had been in the lot too long without acknowledgement from the inside crew, about 3 min. This was not acceptable to him and it was impressive how quickly he jumped on it. When I told him about the french fries, he was appropriately appalled and apologized. Abraham was wonderful. Extemely attentive and professional. You should hire more people like him. He takes his job seriously and is truly concerned with Honda's reputation. More
by GAILRAPPL
Other Employees Tagged: Tim Dang , Cory McMurray, Abraham
June 11, 2021
They are very personable and not pushy...feels like speaking with friends. Very trustworthy and honest will continue to purchase from manly Honda in the future! speaking with friends. Very trustworthy and honest will continue to purchase from manly Honda in the future! More
by TRACI.L.WEISER
June 06, 2021
Always appreciate the extra steps the staff has taken to insure customer satisfaction from sales to service. Brought my Ridgeline in for addressing a seat issue they worked with Honda Corp for a solution insure customer satisfaction from sales to service. Brought my Ridgeline in for addressing a seat issue they worked with Honda Corp for a solution More
by jeffreyiam
Other Employees Tagged: Jose Rocha Jr, Denise Rice , Yuritzi Arciga Alvez, América Arciga Quiroz, Brian Dorsey
April 29, 2021
received a flier quoting a trade in of my 2017 pilot for $30086 and was given only a $28500 trade in allowance, what is this a slight of hand? also they quoted a $2400plus. cash towards the new 2021 pilot. $30086 and was given only a $28500 trade in allowance, what is this a slight of hand? also they quoted a $2400plus. cash towards the new 2021 pilot. Yeah, thanks for the disappointment in your flier offer. More
by JERRYPACIFICPLACE
Other Employees Tagged: ROSA CHAVEZ , Cory McMurray
April 28, 2021
I LOVE MY CAR! I have been having a great time driving my new Honda, I got everything I wanted in a car. thanks Dan new Honda, I got everything I wanted in a car. thanks Dan More
by Michelle
Other Employees Tagged: Ali Tanbakuchi , Cory McMurray
April 24, 2021
Thank you for the friendly and helpful service that was provided. I appreciate having had a rental car to use while mine was being serviced. provided. I appreciate having had a rental car to use while mine was being serviced. More
by HEATHERHONEY7
Other Employees Tagged: Jose Rocha Jr
April 20, 2021
Dan Thompson is a great Salesperson.. as being in Sales myself.. Dan was great! The next week after I got my lease , I brought my daughter down to see Dan myself.. Dan was great! The next week after I got my lease , I brought my daughter down to see Dan More
by RGBAUTISTA22
Other Employees Tagged: Tim in Finance
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