35 Reviews
Write a Review35 Reviews of Dana Clendenen
November 22, 2025
I think they need more training of their employees first we had our car brought in to diagnose a noise in the steering was told that we needed a clock spring and our extended warranty were not covering it I we had our car brought in to diagnose a noise in the steering was told that we needed a clock spring and our extended warranty were not covering it I called the warranty company and was told that it was covered then let the service department know they ordered part we made another appointment they told us at the end of this appointment that it was misdiagnosed and would have to order more parts after this appointment it seems to be fixed.Thanks More
November 20, 2025
Very professional and courteous! Thanks to their kindness and professionalism I'm going to be a Hyundai owner for life Thanks to their kindness and professionalism I'm going to be a Hyundai owner for life More
Other Employees Tagged: Jessie Beals, Christian Diaz, Hayden Baker, Matt Angelo Jimig, Austin Carter, Brandon Rose, Ebenie Andujar
November 07, 2025
Service was polite and prompt. Appreciate very much the Uber option. Please keep providing that. Appreciate very much the Uber option. Please keep providing that. More
Other Employees Tagged: Brandon Rose
October 17, 2025
Great service and friendly if I get another vehicle will another Hyundai going to be wise choice for my of vehicle. another Hyundai going to be wise choice for my of vehicle. More
Other Employees Tagged: Jessie Beals, Brendon Gardnew, Christian Diaz, Hayden Baker, Matthew Dean, Matt Angelo Jimig, Austin Carter, Dylan Conge, Ebenie Andujar
October 10, 2025
I had a great experience with the service department for my Hyundai Palisade. Dana and Christian were both polite, courteous, and genuinely empathetic throughout the process. They went above and beyond to m my Hyundai Palisade. Dana and Christian were both polite, courteous, and genuinely empathetic throughout the process. They went above and beyond to make sure I was taken care of, even though they were clearly juggling heavy workloads. Communication was best in person, and texting was a close second — both were clear and responsive. Phone calls, on the other hand, weren’t very effective, but the team made up for it with great face-to-face interactions and prompt text updates. Overall, they worked with me on several repairs (some covered, some not), and handled everything with fairness and professionalism. Even when things were busy, they treated me like I was their only customer. Excellent customer service all around! More
Other Employees Tagged: Christian Diaz, Ebenie Andujar
September 17, 2025
Always a pleasure working with Christian and Lithia Hyundai. Great job and great service always I highly recommend them Hyundai. Great job and great service always I highly recommend them More
Other Employees Tagged: Jessie Beals, Brendon Gardnew, Christian Diaz, Hayden Baker, Brany Sosa Jimenez, Matt Angelo Jimig, Austin Carter, Dylan Conge, Ebenie Andujar
September 02, 2025
There seems to be a communication issue between the service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no part service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no parts. I waited a couple weeks to hear from someone that the parts were in, but no one called. So I called to find out where things stood. After a few back & forth I found out the parts had come in the next day... no one called me... & there hadn't been communication between the 2 departments. Christian was excellent about keeping me up to date on progress. The overall work was good. More
Other Employees Tagged: Christian Diaz, Matt Angelo Jimig
September 01, 2025
Very helpful! I like these guys and gals very very very, very, very very much I like these guys and gals very very very, very, very very much More
Other Employees Tagged: Brandon Rose
August 30, 2025
Excellent customer service. Uber service were excellent friendly desk expert on service clean inside car Uber service were excellent friendly desk expert on service clean inside car More
Other Employees Tagged: Jessie Beals, Hayden Baker, Matt Angelo Jimig, Austin Carter, Dylan Conge, Ebenie Andujar
August 19, 2025
Terrible service, no one knows how to let you know anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. More
Other Employees Tagged: Christian Diaz, Brandon Rose

