Dana Clendenen
Dana Clendenen at Lithia Hyundai of Anchorage

Dana Clendenen

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.2
35 Reviews
4.2

35 Reviews

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35 Reviews of Dana Clendenen

November 22, 2025

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Employee Rating

I think they need more training of their employees first we had our car brought in to diagnose a noise in the steering was told that we needed a clock spring and our extended warranty were not covering it I More

by dguse
Recommend Dealer
Yes
Nov 24, 2025

Lithia Hyundai of Anchorage responded

Thank you for your patience and cooperation throughout the repair process. We're sorry for the initial miscommunication but are very pleased to hear your vehicle is running smoothly again. If you need anything else, please do not hesitate to reach out - Lithia Hyundai of Anchorage.

November 20, 2025

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Very professional and courteous! Thanks to their kindness and professionalism I'm going to be a Hyundai owner for life More

by Pokeak
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Lithia Hyundai of Anchorage responded

Thank you for choosing Lithia Hyundai of Anchorage and for sharing your support! We're proud to have your business and we hope to serve you again in the future.

November 07, 2025

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Service was polite and prompt. Appreciate very much the Uber option. Please keep providing that. More

by JAV
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

Nov 07, 2025

Lithia Hyundai of Anchorage responded

Thank you, JAV! We’re glad to hear that your service experience at Lithia Hyundai of Anchorage was polite and prompt. We’re happy you found the Uber option helpful and appreciate your feedback. We look forward to welcoming you back for your next visit.

October 17, 2025

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Great service and friendly if I get another vehicle will another Hyundai going to be wise choice for my of vehicle. More

by PALMERTWIN1
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2025

Lithia Hyundai of Anchorage responded

It is wonderful to hear that you had such a great experience with our team, Palmer. We truly appreciate your kind words and are thrilled to know you would consider another Hyundai in the future. We look forward to welcoming you back when you are ready for your next vehicle.

October 10, 2025

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I had a great experience with the service department for my Hyundai Palisade. Dana and Christian were both polite, courteous, and genuinely empathetic throughout the process. They went above and beyond to m More

by Total907
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz, Ebenie Andujar

Oct 10, 2025

Lithia Hyundai of Anchorage responded

Your feedback truly made our day, and we’re so glad to hear Dana and Christian provided such caring and professional service throughout your visit. It’s great to know their efforts and communication helped make your experience with the Palisade a positive one. We sincerely appreciate your kind words and look forward to assisting you again.

September 17, 2025

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Always a pleasure working with Christian and Lithia Hyundai. Great job and great service always I highly recommend them More

by HOLLIELKINGTON
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Recommend Dealer
Yes
Sep 18, 2025

Lithia Hyundai of Anchorage responded

Hollie, it is wonderful to hear that Christian and the Lithia Hyundai team consistently provide great service. Thank you for your recommendation and kind words, and we look forward to assisting you again in the future.

September 02, 2025

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There seems to be a communication issue between the service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no part More

by KATTALES
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2025

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. I’m glad Christian kept you well informed and that the work was completed properly, but I’m sorry to hear about the lack of communication between departments that caused delays. I’ll be addressing this so we can prevent it from happening again. We appreciate your patience and the honest feedback. Best, Moises Gonzalez - Service Manager - 907-762-5752

September 01, 2025

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Employee Rating

Very helpful! I like these guys and gals very very very, very, very very much More

by NONE
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

Sep 03, 2025

Lithia Hyundai of Anchorage responded

We’re thrilled to hear that you had such a positive experience with the team at Lithia Hyundai of Anchorage. Thank you for sharing your kind words, and we look forward to seeing you and your vehicle again down the road.

August 30, 2025

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Employee Rating

Excellent customer service. Uber service were excellent friendly desk expert on service clean inside car More

by Deukho
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2025

Lithia Hyundai of Anchorage responded

We’re delighted to hear that you received excellent customer service and that the Uber service, along with our friendly desk expert, made your visit smooth and enjoyable. It’s great to know the inside of your car was clean and well taken care of. We truly appreciate your kind words and look forward to seeing you again down the road!

August 19, 2025

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Terrible service, no one knows how to let you know anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. More

by Nic
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Diaz, Brandon Rose

Aug 25, 2025

Lithia Hyundai of Anchorage responded

Nic, I'm sorry to hear about your experience with our service. We strive for clear communication and helpfulness, so it's concerning to learn we fell short here. Please reach out directly when you have a moment; I'd like the opportunity to address this personally. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

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