Dealership Experience
2 yrs, 7 mos
8 Reviews
Write a Review8 Reviews of Wayne Marc Cravey
December 28, 2023
I went in there to buy my very first car on credit my credit wasn't great they still found a wonderful lender for me I got a beautiful car the right price and the right payment plan everybody there was g credit wasn't great they still found a wonderful lender for me I got a beautiful car the right price and the right payment plan everybody there was great to work with good luck hope you find the right car for youi'm More
Other Employees Tagged: Jessie Beals, Chris Schmidt, Brendon Gardnew, Dennis Pagtakhan, Jason HESS, Travis Richardson
August 17, 2023
Having a. new service manager is a challenge. They were obviously having issues. The new hire is doing his best to right the ship, which is going to take time, new service manager is a challenge. They were obviously having issues. The new hire is doing his best to right the ship, which is going to take time, but he has them heading the right direction. More
August 08, 2023
The main complaint with the service department is that you cannot contact them by phone. They do not answer the phone and if you opt to text “for faster results”, the texts are not returned. The only way you cannot contact them by phone. They do not answer the phone and if you opt to text “for faster results”, the texts are not returned. The only way I got an appointment and questions answered was to physically go in. Luckily, my car was still operational. The reviews on Yelp also state people are unable to get through. Once I got my appointment (again, after going in to the service department to make it), I received good, polite service. Imagine if your doctor or accountant never returned calls…there is a similar feeling of desperation when you can’t get information and talk to an expert about something as important important as your car. More
June 07, 2023
Joshua and his team were wonderful. Service done on cars was good ,questions answered. Work was completed before time promised. Very polite Service done on cars was good ,questions answered. Work was completed before time promised. Very polite More
Other Employees Tagged: Joshua Shook
May 29, 2023
Car was damaged after I bought it and no one knows how it happened. That does not inspire confidence. Lithia is making the required repair at no cost to me except my precious time. happened. That does not inspire confidence. Lithia is making the required repair at no cost to me except my precious time. More
Other Employees Tagged: Blayke Mccarthy, Eric Hippen
May 03, 2023
Dealership and actual service is great. But getting into the service que is the weak link. Once you get an appointment everything is to notch. But getting into the service que is the weak link. Once you get an appointment everything is to notch. More
Other Employees Tagged: Mark Brookins, Kevins Mercedes, Travis Richardson
January 12, 2023
Great service appt. are time.by customer service and friendly service representatives and keeps you informed . are time.by customer service and friendly service representatives and keeps you informed . More
Other Employees Tagged: Kevins Mercedes , Layne Gunter
November 13, 2022
I had a great experience buying a brand new Hyundai here! The process was smooth and comfortable just like my ride. The process was smooth and comfortable just like my ride. More
Other Employees Tagged: Mark Brookins, Ian Chase, Dennis Pagtakhan, Jason HESS , Nathan Carter, Matthew French