Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva | Page 12

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.7
271 Reviews
4.7

271 Reviews

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271 Reviews of Dana Silva

November 14, 2024

Dealership Rating
Employee Rating

This Jeep dealership in Reno Lithia is the best service department I've ever visited with any maker model company More

by SKIPTAHOE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Joe Rivera, Robert Pearce, Tony Seibert , The mechanics Palermo Lucas and Corwin are exceptional at what they do

Nov 15, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our service department at Lithia Chrysler Jeep of Reno. We look forward to serving you again.

November 08, 2024

Dealership Rating
Employee Rating

Dana and Ben gave us no nonsense guidance on what our recent repairs, they kept us in the loop Ben is outstanding and Nick job pulled it all together! Your Service department is outstanding! I have rec More

by emaninreno
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2024

Lithia Chrysler Jeep of Reno responded

We're pleased to hear your positive feedback about our service crew at Lithia Chrysler Jeep of Reno. Thanks for recommending us; we value it greatly.

November 05, 2024

Dealership Rating
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Tony is awesome he was very professional and explained everything very clearly! He is always so helpful! More

by TCAULT
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Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

Nov 06, 2024

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno values the clear communication provided by our team. Thank you for sharing your experience!

October 25, 2024

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Employee Rating

I had an issue with the display on my dashboard. Lithia got me in the next afternoon. Turns out it was because I didn’t know how to change the view, but they were very kind and inflated my tired and More

by katmarsh0730
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Recommend Dealer
Yes
Oct 25, 2024

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2024

Dealership Rating
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Excellent care and service to my Jeep. And all of the personal service provided by the support staff was also very top quality. And, this included the gentleman driver who drove me home an More

by RALP.44
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 25, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We're proud to hear our team at Lithia Chrysler Jeep of Reno impressed you, and that the personal service met your expectations.

October 24, 2024

Dealership Rating
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They did a fantastic job and finished early. That has never happened to me from a service department before. I will recommend them to everyone I know. More

by JM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert , Fernando Rivas Was great!!!

Oct 24, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 21, 2024

Dealership Rating
Employee Rating

Tony and dealership did a great job. My Jeep was serviced on time and with good customer service. More

by ROBTHAYER3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

Oct 22, 2024

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your positive words. We're glad you found the service timely and satisfactory.

October 18, 2024

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Employee Rating

Repair promised on time. Appreciate being able to bring my jeep in and have it repaired on time. More

by dougschroe
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Lithia Chrysler Jeep of Reno responded

We're glad you appreciated the timely repair at Lithia Chrysler Jeep of Reno. Happy driving!

October 16, 2024

Dealership Rating
Employee Rating

Everyone is so helpful, and fast! I enjoy using them for all my service needs! More

by CARLN
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2024

Lithia Chrysler Jeep of Reno responded

We're really grateful for your positive experience with Lithia Chrysler Jeep of Reno. Knowing that our team was efficient and helpful means a lot to us. Looking forward to helping with your service needs again.

October 12, 2024

Dealership Rating
Employee Rating

Jeep Wave Program. No courtesy vehicle provided. Changed unnecessary settings in vehicle. Did not reset oil counter upon completion. Service staff was rude and unprofes More

by brandi.thelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 13, 2024

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is very important to us. We would like to speak with you about your experience with our Service Team regarding the level of customer care you received, as well as the status of your vehicle after your appointment. Please send either of us an email with your contact information so we may discuss this further. Sincerely, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

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