Dana Silva | Page 13

Quicklube, scheduler, and crew, super friendly and professional That’s the reason I have been bringing my Jeep there for the last 18 years professional That’s the reason I have been bringing my Jeep there for the last 18 years More

by Cncsbigdaddy Verified Customer Verified Customer

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My issue was resolved and completed on time. In addition the price was fair and J feel good knowing it was completed at the dealership In addition the price was fair and J feel good knowing it was completed at the dealership More

by jonkisner Verified Customer Verified Customer

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Tony is always so helpful when bringing my vehicle in for service. He truly makes me feel valued as a customer which I have not ever felt in the past service. He truly makes me feel valued as a customer which I have not ever felt in the past More

by BRYLYNN3 Verified Customer Verified Customer

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Lithia always treats me like family. They always make sure all my vehicles are always running great and they make sure to fix any problems I have. They always make sure all my vehicles are always running great and they make sure to fix any problems I have. More

by SERGIOLUNA0425 Verified Customer Verified Customer

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The guys were very quick and nice with the service work. I appreciate their time I appreciate their time More

by zachw76 Verified Customer Verified Customer

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This dealership rocks! I booked an 8:50 am appt on a Saturday. I showed up early. They predicted my car would be ready at 9:50 after oil change and tire rotation. I was out I booked an 8:50 am appt on a Saturday. I showed up early. They predicted my car would be ready at 9:50 after oil change and tire rotation. I was out of there at 9:20. They always do great work! I won’t take my Jeep Sahara anywhere else for service! More

by JAY@NENAJAYE.COM Verified Customer Verified Customer

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Took super good care of my vehicle. Very fast. Very nice people. Top tier service. From my car to customer Very fast. Very nice people. Top tier service. From my car to customer More

by jaggerkg Verified Customer Verified Customer

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This dealership is always attentive to my needs and issues I am having with my Ram. issues I am having with my Ram. More

by DGILMANNV Verified Customer Verified Customer

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I brought a tire in to get fixed as it had a hole in it. After speaking with the representative (Jared) regarding my flat tire, I was asked to take the tire off of the back of my Jeep and carry it into th After speaking with the representative (Jared) regarding my flat tire, I was asked to take the tire off of the back of my Jeep and carry it into the garage. After confirming I needed to take it off and bring it in their garage myself, I was taken back. Luckily, I had the tools and knew how to take the tire off the back of my Jeep and was strong enough to carry it from the parking lot into the service garage. I was never offered any help from the representative at the desks or any other worker who watched me carry my tire in from the parking lot. I was floored Lithia would ask a female customer to do the labor and literally carry the tire into the garage. I spoke to the manager about what occurred while I was still there which he didn’t show much concern. Part of me wonders if he even believed me. I never did receive an apology from the representative. My husband was the one who received the apology once he got involved after hearing about how I was treated. I still have Jared’s voicemail on my phone saying the tire was ready to be picked up and no apology. We all hear about stories where women get treated poorly in places of business like this, but I never thought it would come from Lithia. It’s sad and incredibly unfortunate the situation seemed to be handled and important enough once my husband got involved. Being a customer of Lithia since 2013, I am very disappointed and can take my business elsewhere. More

by HannahZimmerman Verified Customer Verified Customer

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The service department is top rated and takes care of all your needs! I would recommend them for everything. your needs! I would recommend them for everything. More

by MTNSTANG Verified Customer Verified Customer

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