Joseph Daniels
Joseph Daniels at Tulsa Hyundai
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Joseph Daniels

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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3.6
10 Reviews
3.6

10 Reviews

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10 Reviews of Joseph Daniels

April 12, 2024

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Employee Rating

1st oil change, inconsistent info on mileage. After service we now have a noise we cannot locate More

by Rstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Tulsa Hyundai responded

Sorry to hear about the inconsistency, Rstone. It's frustrating when service doesn't meet expectations. Have you reached out to the service team about the noise? They might be able to help pinpoint the issue.

March 01, 2024

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Employee Rating

Fast, professional, knowledgeable, staff and the explanations of recommended services and provided services were superb! More

by boomersooner1947
Recommend Dealer
Yes

Other Employees Tagged: Joseph Daniels

Mar 01, 2024

Tulsa Hyundai responded

Thanks for sharing your experience! We're thrilled to hear that our team provided fast, professional, and knowledgeable service, along with clear explanations of the recommended and provided services. We appreciate your feedback and look forward to serving you again in the future!

February 24, 2024

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Takes care of its customers and has good relationship with people. Answers all of the questions we had More

by MARKCRAIG
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2024

Tulsa Hyundai responded

Thank you for your positive feedback, Mark! We're delighted to hear that you had a good experience with us and that we were able to answer all your questions. If you need anything else, please feel free to reach out.

February 22, 2024

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Service technician did not solve my problem. Charged me $500. Had to get through three employees to explain my issues, finally received refund. If you have electrical issues with your vehicle- t More

by RAE_BENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 29, 2024

Tulsa Hyundai responded

We're deeply sorry for the inconvenience and frustration you experienced during your recent service visit. It's disappointing to hear that we couldn't resolve your issue and that you encountered difficulties in communication. Your feedback is invaluable, and we'll use it to improve our services. We apologize for the inconvenience caused by the mouse in our waiting room and had addressed that matter. If there's anything further we can do to assist you or if you have any unresolved issues, please don't hesitate to reach out.

February 22, 2024

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Joseph was super awesome and very helpful! He has great customer service skills! If I still a manager like I used to be, I would definitely recruit him he is that good! More

by baldknightdog
Recommend Dealer
Yes

Other Employees Tagged: Joseph Daniels

Feb 23, 2024

Tulsa Hyundai responded

That's fantastic to hear, baldknightdog! Joseph sounds like he really went above and beyond with his customer service skills. It's wonderful to encounter such exemplary service. Thank you for sharing your experience!

January 17, 2024

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Always dependable, easy in and quick reliable service. Highly recommend Tulsa Hyundai for sales and Service. More

by larrynewberry
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2024

Tulsa Hyundai responded

Thank you for your loyalty and recommendation, Larry! We're thrilled to hear that you find our service always dependable, easy, and quick. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust and value your business!

January 17, 2024

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Hyundai vehicles are great. The valets at Tulsa Hyundai are exceptionally friendly, helpful and professional. More

by Usojarhead
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Tulsa Hyundai responded

Thank you for your positive review! We're thrilled to hear you appreciate our Hyundai vehicles. It's fantastic that the valets at Tulsa Hyundai stood out with their exceptional friendliness, helpfulness, and professionalism. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out.

January 17, 2024

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Great service. My car was looked over and was given a report on what was needed to be looked at. And recommend services that were due at my mileage. More

by XLH98HD
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Frank Seitz

Jan 17, 2024

Tulsa Hyundai responded

We're pleased to hear that you had a great service experience! It's important for us to provide a thorough inspection and recommendations for your car. If there's anything else you need or if you have further questions, feel free to reach out. Thank you for your positive feedback!

January 17, 2024

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Took over 2 hours. Poor communications. I will have to consider if I will return. More

by Doolansen
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Recommend Dealer
No

Other Employees Tagged: Daniel Albert

Jan 25, 2024

Tulsa Hyundai responded

We sincerely apologize for the inconvenience you experienced during your recent visit. I understand that the extended wait time and poor communication fell short of your expectations. We truly value your feedback and are actively addressing these issues to ensure a smoother and more efficient experience in the future. Your satisfaction is our priority, and we hope for the opportunity to serve you better in the future. Thank you for bringing this to our attention.

January 16, 2024

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Worst experience of my life. The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the s More

by nbaldwin2023
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 29, 2024

Tulsa Hyundai responded

Thank you for your feedback. Nbaldwin2023.