Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 11

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
651 Reviews
4.6

651 Reviews

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651 Reviews of Daniel Alicea

October 20, 2024

Dealership Rating
Employee Rating

Every time I take my truck to this dealership, something goes wrong. Truck is still death wobbling it’s going to kill someone !!!! You didn’t rotate the tires either More

by RSDORADO25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

October 17, 2024

Dealership Rating
Employee Rating

Just wanted to say thanks for the great job you did on my truck. Your Service Department was awesome. It doesn’t get any better than that More

by emmitt.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

October 06, 2024

Dealership Rating
Employee Rating

Everyone is friendly and respectful. Very courteous advisers, willing to listen to customer needs. I recommend Elder Ford for your car needs 100%. More

by jetman737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 04, 2024

Dealership Rating
Employee Rating

Great service had to reschedule at short notice and this was super easy. App is good More

by jeweller70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 02, 2024

Dealership Rating
Employee Rating

I’ve purchased a few vehicles from ELDER FORD and I have satisfied with the cars and the complete service. They make sure my vehicle is serviced and always in tip top shape. I can’t wait for the trucks be m More

by Happy Vehicle Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2024

Elder Ford of Tampa responded

Hi, we appreciate your feedback of our staff's outstanding service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 01, 2024

Dealership Rating
Employee Rating

My car has been at Elder Ford for over a week now. It is in for the 3rd time for the same issue. They can’t figure out what is wrong with my passenger side window. There is NO communication. If I don’ More

by Cparker64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 03, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 29, 2024

Dealership Rating
Employee Rating

Have been waiting four weeks for the service manager to get back with me about a part for my vehicle. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Billet is the service manager’s name. He answers my texts But does not do anything.

Oct 02, 2024

Elder Ford of Tampa responded

Hi Ken, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 29, 2024

Dealership Rating
Employee Rating

This service was outstanding best I have experienced in Tampa. I will be going back always. More

by JP7159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2024

Dealership Rating
Employee Rating

Clean and fast service good employees efficient service timely service very educated on vehicle and information More

by michelle3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2024

Dealership Rating
Employee Rating

Amazing and absolutely fast service they went above and beyond to make sure I was in and out More

by ADRIAN.VESELINOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Elder Ford of Tampa responded

Hi Adrian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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