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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
622 Reviews
4.6

622 Reviews

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622 Reviews of Daniel Alicea

July 02, 2025

Dealership Rating
Employee Rating

Can’t say this enough but Daniel is top notch. He’s been my guy for any service needs for almost 7 years now. Transparency and timeliness are 2 traits I think every customer looks for in a dealers More

by NARISH.RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Elder Ford of Tampa responded

Hi Narish, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 23, 2025

Dealership Rating
Employee Rating

Daniel Alicea has been absolutely amazing to work with. Communication has been on point and he is exceptional on timing. Thank you ELDER for employing such a great TEAM. More

by lynn.herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 09, 2025

Dealership Rating
Employee Rating

Always fast and efficient, professionally done and always communicates what the issue is and how to fix it More

by JMA1029485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers, Nicole Dobbs, Andrew Gentile, Peter Nieves, James Decaro, Daniel Arias, Pete Mancini, Michael Loar, Arecio Canton

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Jun 12, 2025

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2025

Dealership Rating
Employee Rating

The service was excellent. The pick and delivery is a wonderful service for seniors. Keep up the good work. More

by woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez, Pete Mancini, Arecio Canton

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Jun 05, 2025

Elder Ford of Tampa responded

Woody, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 29, 2025

Dealership Rating
Employee Rating

Excellent staffing and repair work in the service department. Would highly recommend to anyone needing a reliable dealership. More

by pnalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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May 31, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 25, 2025

Dealership Rating
Employee Rating

It was clean, plenty of places to sit and wait. Coffee selection was very poor snacks very poor. More

by TROD543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez, Pete Mancini, Arecio Canton

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May 27, 2025

Elder Ford of Tampa responded

Hi, We strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at Dan Sills, General Manager, Elder Ford of Tampa, 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

May 15, 2025

Dealership Rating
Employee Rating

Daniel was very informative and provided constant updates.. Really enjoyed working with him. Great person. More

by lblack1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Arias

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May 17, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2025

Dealership Rating
Employee Rating

Always great service Always great service and the service team has always been great. Great job Great team :) More

by rhammack
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

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May 09, 2025

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 19, 2025

Dealership Rating
Employee Rating

Very nice people that work for this dealership and I have been very happy with my service advisor Daniel Arias More

by impala642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Robo Rivera, Daniel Arias

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Apr 21, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 01, 2025

Dealership Rating
Employee Rating

Great service, they showed up when promised and completed work quickly. Very professional customer service. More

by lungari64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 05, 2025

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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