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Daniel Alicea
664 Reviews
664 Reviews
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664 Reviews of Daniel Alicea
June 23, 2023
Very little communication with the entire team. Called and text on several occasions but no one returned my calls. The deal took too long and my trade has not been paid off! Called and text on several occasions but no one returned my calls. The deal took too long and my trade has not been paid off! More
by stluciagrl
Verified CustomerOther Employees Tagged: DAVID FUNK , Kerstin was not nice. She never returned any of my calls and text messages.
June 17, 2023
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by chelsealauren223
Other Employees Tagged: Johany Trespalacios, Jennifer Perez, Nicole Dobbs, Peter Nieves, James Decaro
June 15, 2023
Dealership has always taken great care of me with all my Ford vehicles...Great customer service. Ford vehicles...Great customer service. More
by Itpartsman
Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Taylor Stinnett
June 07, 2023
Peter was very knowledgeable and explained exactly what was happening at every stage of the service being done on the vehicle. was happening at every stage of the service being done on the vehicle. More
by rzayas
Other Employees Tagged: Peter Nieves
May 30, 2023
Excellent service thank you Elder ford estoy muy bien Gracias 🙏 si recomiendaria a más personas Gracias 🙏 si recomiendaria a más personas More
by usaflacabayb
Other Employees Tagged: Johany Trespalacios, Robo Rivera , Cesar
May 25, 2023
they are easy to deal with and always listen to your concerns and make sure you understand everything that is being done to your vehicle always courteous and pleasant to deal with concerns and make sure you understand everything that is being done to your vehicle always courteous and pleasant to deal with More
by HEBBRING
Other Employees Tagged: Johany Trespalacios, Jennifer Perez , Leesa Wellman
May 21, 2023
The best purchase I have ever made love my car highly recommended to friends and family recommended to friends and family More
by gibranwoodard22
Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Taylor Stinnett
May 19, 2023
Wrong information about the A/C issue on my vehicle. Also, wrong about brush bar installation. The pricing and list of items that were allegedly wrong were taken elsewhere. It seems that the A/C had NO Also, wrong about brush bar installation. The pricing and list of items that were allegedly wrong were taken elsewhere. It seems that the A/C had NOT “committed suicide”, it was still blowing ice cold and had one small drip that was from a loose end on one of the lines. I had to take almost a full day from work only be told I would have to pay thousands to get my A/C, still blowing ice cold, because it had killed itself. I came in for a simple inspection but it seems I came to the wrong place. The time I lost cannot be replaced and the frustration with the lie to get me to spend more money is all I’m left with, and an oil change…. Maybe the A/C guy was confused however as a non mechanic, it is more than obvious what he said was just not the case. Also, “committed suicide” might not be the best description for a mechanical issue when dealing with a customer. Just a thought. Don’t know how this can be remedied but I’m extremely disappointed in this experience. More
by CGY
May 13, 2023
Great customer service everything explained what there were going to be completed on the vehicle were going to be completed on the vehicle More
by roseetorres
Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Taylor Stinnett
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