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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 33

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
664 Reviews
4.6

664 Reviews

Write a Review

664 Reviews of Daniel Alicea

May 04, 2023

Dealership Rating
Employee Rating

Excellent service they have always taken care of our vehicles. We will be back again! More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera, Nicole Dobbs, AYMAN ABOUELSOUD , Nabil Brohmi, Kitt Kittles

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May 08, 2023

Elder Ford of Tampa responded

Hi Pete, thank you for leaving such a great review and high star rating.

May 03, 2023

Dealership Rating
Employee Rating

Great people very friendly and helpful to me and I he'd a great experience there too More

by mrlewis15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez

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May 09, 2023

Elder Ford of Tampa responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2023

Dealership Rating
Employee Rating

It's a great place all the people are very nice and they have a very nice inventory More

by randy.n410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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May 08, 2023

Elder Ford of Tampa responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2023

Dealership Rating
Employee Rating

Don't expect anything special from the techs in here. They couldn't find their way out of a paper bag. More

by NotFord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Beavers

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May 03, 2023

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 28, 2023

Dealership Rating
Employee Rating

Always had a good experience when having to bring my truck into elder for service More

by corinti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez

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May 01, 2023

Elder Ford of Tampa responded

Hi Corinti, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2023

Dealership Rating
Employee Rating

They are very helpful, offering good customer service and will go the extra mile always. More

by joshevans39355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Taylor Stinnett

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Apr 28, 2023

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 21, 2023

Dealership Rating
Employee Rating

The staff was so nice and willing to give me the up most care and attention anyone could call for. I appreciate your dealership, thank you More

by MARCHALL.COSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 21, 2023

Dealership Rating
Employee Rating

My blue tooth and computer screen hasn’t worked right since they worked on it last winter More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 28, 2023

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 17, 2023

Dealership Rating
Employee Rating

Fantastic people and an excellent work crew! !! Highly recommend to anyone in need of vehicle maintenance or recall work More

by Timmoore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez

Report | Print
Apr 28, 2023

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 17, 2023

Dealership Rating
Employee Rating

My tire pressure's were all different amounts of Nitrogen , usually they check my tire pressure & topup's ...Also I haven't reached the mileage yet & I was told no more oil changes on Elder Ford...I was give More

by 2Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 28, 2023

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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