Daniel Carlos
Daniel Carlos at Crest Volvo Cars

Daniel Carlos

Volvo Certified Product Specialist

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
19 Reviews

Dealership Experience

1 yr, 7 mos

Languages Spoken

English English

4.9

19 Reviews

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19 Reviews of Daniel Carlos

September 26, 2025

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Employee Rating

The staff were very professional, attentive and courteous. Big thanks to Daniel Carlos and Mark Morgello for taking care of us! More

by afbuba_95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello

Sep 26, 2025

Crest Volvo Cars responded

We are happy to hear about your positive experience with our team. Your kind words about our staff being professional, attentive and courteous truly mean a lot to us. It's wonderful to know that Daniel Carlos and Mark Morgello provided you with exceptional care during your visit. We take pride in having team members who go above and beyond to ensure our customers feel valued and well taken care of. Thank you for taking the time to share your experience.

September 01, 2025

Dealership Rating
Employee Rating

Daniel made my car buying experience a pleasant one. I appreciated the fact that he wasn't constantly contacting me during my car buying decision. More

by Sharon
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Skye Warner

Sep 17, 2025

Crest Volvo Cars responded

Thank you for sharing your experience with us, Sharon. We are thrilled to hear that your car buying journey was such a positive one. It sounds like you really valued having the space to make your decision without feeling pressured, and we completely understand how important that is when making such a significant purchase. We are so glad that the respectful approach made your experience a pleasant one. Your feedback means a great deal to us, and we truly appreciate you taking the time to share it.

August 23, 2025

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Employee Rating

Extremely pleasurable experience working with the Crest Volvo members in a used vehicle purchase. Very customer friendly and focused, making the process as painless as could be. Kudos to the Crest Volvo te More

by Jbump24673
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2025

Crest Volvo Cars responded

We are glad to hear about your wonderful experience with our team during your vehicle purchase. Your feedback about our customer-focused approach and how we made the process smooth and painless truly means a lot to us. We take great pride in creating positive experiences for every customer who walks through our doors. Thank you for recognizing the hard work and dedication of our team. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

July 18, 2025

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Daniel Carlos was amazing to work with! He answered all my questions and worked really hard to help me get the car and process I wanted! I am so glad I chose Crest Volvo! More

by Amandareyes60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Shellworth, Locke Reynolds

Jul 21, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such an outstanding experience and that Daniel was able to provide you with exceptional service. It's fantastic to know that all your questions were answered and that you received the dedicated support you needed throughout your car-buying process. We truly appreciate you taking the time to share your positive feedback about your experience. Your satisfaction means everything to us, and we're delighted that you're happy with your choice!

June 12, 2025

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Daniel was professional and wasn’t pushy. He was far from the average sales person at other dealerships asking to many irrelevant questions. I enjoyed working with him from the very beginnin More

by Dluhm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez

Jun 13, 2025

Crest Volvo Cars responded

Thank you! We're thrilled to hear about your positive experience with Daniel. Our team strives to provide a professional and pressure-free environment, and it’s great to know we met your expectations. We look forward to assisting you again in the future!

June 11, 2025

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Employee Rating

Very helpful and easy to work with! Thank you for a smooth purchase on my new Volvo More

by andrewturner95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Leggett

Jun 13, 2025

Crest Volvo Cars responded

Thank you for the fantastic review, Andrew! We're thrilled to hear you had a smooth experience purchasing your new Volvo. Our team is always here to help, and we appreciate your kind words! Enjoy your new ride!

May 10, 2025

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Employee Rating

Everyone was friendly and helpful at the dealership from the person greeting us to the finance department. More

by Mkj597
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds

May 12, 2025

Crest Volvo Cars responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience with our team, from the greeting to the finance department. We strive to make every part of the process as smooth and welcoming as possible. We appreciate your feedback and look forward to serving you again in the future!

May 12, 2025

Crest Volvo Cars responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience with our team, from the greeting to the finance department. We strive to make every part of the process as smooth and welcoming as possible. We appreciate your feedback and look forward to serving you again in the future!

May 04, 2025

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Employee Rating

Daniel was fantastic. He was very knowledgeable explained the details clearly had a great sense of humor. Best buying experience to date. More

by wchildress76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds

May 06, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're thrilled to hear that Daniel made such a positive impression with his knowledge, clear communication, and great sense of humor. It's wonderful to know this was your best buying experience yet—that means a lot to us. We appreciate your business and hope you enjoy your new vehicle!

May 03, 2025

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Financing did something that is very shady and did not explain. Trying to speak to the GM and he has yet to call me. Horrible tactics. More

by ankit830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 06, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your experience. We're sorry to hear that you feel there was a lack of clarity during the financing process and that you've had difficulty getting in touch with someone to address your concerns. Your feedback is important, and we’d like the opportunity to speak with you directly to better understand what occurred. Please reach out once more to our General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688 so we can address this matter promptly and work toward a resolution.

April 29, 2025

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Employee Rating

I went in knowing exactly what I was looking for. Daniel made the entire process fast and easy! A great experience overall!! More

by hrhine14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott

Apr 30, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Daniel was able to make the process quick and easy, especially since you came in knowing exactly what you wanted. It’s great to know everything went smoothly and that you had a great overall experience. We appreciate your feedback and hope you enjoy your new vehicle!

1

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