Daniel Cuevas | Page 5

Kelly Nissan of Oak Lawn I want to share an updated review of my experience with Kelly Nissan of Oak Lawn regarding a major repair on my 2017 Nissan Armada. After an engine replacement performed at review of my experience with Kelly Nissan of Oak Lawn regarding a major repair on my 2017 Nissan Armada. After an engine replacement performed at this dealership, I experienced a transmission fluid leak that began immediately after the engine work. Prior to the engine replacement, the transmission had no leaks and no shifting issues. Following the repair, the dealership addressed the issue in stages, first replacing transmission lines and then resealing the transmission pan. When the leak persisted, it was determined that the transmission pan itself was warped, which explained why the earlier repairs did not fully resolve the problem. Although the situation was frustrating and required multiple visits, I want to be fair in my assessment. Kelly Nissan ultimately stood by their work and made the necessary corrections. The warped transmission pan was replaced properly, and the repair was completed correctly. At this point, the transmission is no longer leaking, the vehicle shifts smoothly, and everything is operating as it should. I appreciate that the dealership followed through and resolved the issue completely rather than dismissing the problem or shifting responsibility. Because the final outcome was positive and the vehicle was repaired correctly, I’m updating my review to reflect that. I’m satisfied with the current condition of my Armada and with how the situation was ultimately handled. More

by TORRES.OSCAR2005 Verified Customer Verified Customer

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Eva is so professional and has exceptional customer service skills. She is amazing! Thank you Eva for being so thorough and making me feel welcomed at Kelly Nissan! service skills. She is amazing! Thank you Eva for being so thorough and making me feel welcomed at Kelly Nissan! More

by CJMONTGOMERY74 Verified Customer Verified Customer

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The staff is very friendly and they truly treat you the way you deserve, and they are very professional. way you deserve, and they are very professional. More

by Jhtorres97 Verified Customer Verified Customer

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Everybodys attitudes was pleasant and any questions I asked was answered. Which I appreciate that. Very professional. Thanks! asked was answered. Which I appreciate that. Very professional. Thanks! More

by professor0431 Verified Customer Verified Customer

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Courteous from appointment making to end of service. Kept me up to date with timely service Kept me up to date with timely service More

by Marleyp471 Verified Customer Verified Customer

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Okay It's been a bad experience I will have to think about buying a new Nissan about buying a new Nissan More

by Juan1958campos1 Verified Customer Verified Customer

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As always, I had an excellent experience with Kelly Nissan and my advisor consultant, Daniel Cuevas was outstanding and very helpful. Nissan and my advisor consultant, Daniel Cuevas was outstanding and very helpful. More

by treschar Verified Customer Verified Customer

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Very professional service staff that works at Kelly Nissan. Take great care of their customers Nissan. Take great care of their customers More

by Joegarcia46323 Verified Customer Verified Customer

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I was treated well. Repairs were done well. The price was reasonable. Very good service. Repairs were done well. The price was reasonable. Very good service. More

by cameronaustin1994 Verified Customer Verified Customer

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I’’ve always bring my MURANO, to Kelly’s for all servicing. On a scale from 1-10 , I’ll give Kelly’s a 8 servicing. On a scale from 1-10 , I’ll give Kelly’s a 8 More

by TOIN.WEBB Verified Customer Verified Customer

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