Daniel Falls | Page 3

The Paragon of Car Dealerships and Sales Have never had such a great experience shopping for and buying a car. Dan whom I woke up at 7 AM and especially "Grizz" (David Griffin) were pleasures Have never had such a great experience shopping for and buying a car. Dan whom I woke up at 7 AM and especially "Grizz" (David Griffin) were pleasures to work with.. They took the pain out of shopping for a new car.....In fact, I could do a "kick butt" commercial for this dealership .....sending all members of my extended family and friends their way......They really are that good!!!! More

Report | Print

WOW! and AWESOME! I bought a 2018 Chevy Silverado and a 2018 Subaru Forester the same week. The Subaru Superstore was by far the best experience. They made the process I bought a 2018 Chevy Silverado and a 2018 Subaru Forester the same week. The Subaru Superstore was by far the best experience. They made the process easy and comfortable. Everyone I met was super friendly. I guess this is why they call it the Superstore. More

Report | Print

Experience Purchasing a New Car My 1997 Outback is still going strong, but I wanted a car with current safety features. I went to several dealerships and test drove different makes a My 1997 Outback is still going strong, but I wanted a car with current safety features. I went to several dealerships and test drove different makes and models before contacting Daniel Falls at the Chandler Subaru Superstore regarding the CrossTrek. The 2017 models did not have the color (orange!) I was hoping for, so I waited for the 2018 models to arrive. Unlike one dealer near my home, Daniel gave me the space & time to find just the right car: 2018 CrossTrek in Sunshine Orange with a moonroof and all the latest safety features. The car is perfect for my lifestyle. The dealership is bright, clean and conveniently located near the 202 freeway. The entire staff are friendly, knowledgeable & professional, and have been extremely helpful with the purchase, explaining the car's many features, and the introduction to their service department. More

Report | Print

Pretty painless new car purchase. Took our 2013 Subaru in for an oil change and left with a new 2018 Outback. Everyone we worked with was polite, funny, informative and no pressure. Took our 2013 Subaru in for an oil change and left with a new 2018 Outback. Everyone we worked with was polite, funny, informative and no pressure. Even after you leave the store their care and concern continues while you have the vehicle. More

Report | Print

Fantastic experience at Subaru Superstore of Chandler From start to finish our experience at the Subaru Superstore of Chandler was a great experience. Bill East and the team were knowledgeable, helpful, From start to finish our experience at the Subaru Superstore of Chandler was a great experience. Bill East and the team were knowledgeable, helpful, patient, and thorough! Bill focused on what we actually wanted and guided us to the right solution. We elected to lease the car and the process for completing the deal was smooth and easy. In addition, the team has followed up with us to ensure everything was going well. I would definitely recommend Bill and the team ... and already have! More

Report | Print

Salesman made this experience great Mr. Charlie Webb was a delight to work with. He was attentive, straightforward and fair. Overall, the staff at Chandler Subaru Superstore were effecti Mr. Charlie Webb was a delight to work with. He was attentive, straightforward and fair. Overall, the staff at Chandler Subaru Superstore were effective in getting me the vehicle of my choice. One little hickup, towards the end of the purchasing process, after having had been informed of the nuts and bolts of the loan, upon the signing of documents I was surprised to see a different interest rate than what I had been provided with initially. I mentioned this to the finance maganger I was working with and she promptly corrected the documents and we were able to move right along. This was a bit concerning, because I am not sure if this was an honest mistake or intentional. Either way it was corrected which is all I wanted. I'm not very experienced in purchasing vehicles, but my experience at Chandler Subaru taught me that it is important to have a good salesperson guiding the process. Mr. Charlie Webb was just that. He is an exceptional salesman, if you have a choice I would go with him. He didn't have to be as informative or patient as he was. It was the end of a long hot day and he maintained his professional demeanor throughout the three to four hours I was there. He was able to provide me with facts about an issue I asked him about concerning the vehicle I was interested in. This provided me with great peace of mind and actually was the sole reason I ended up purchasing the vehicle. It was unfortunate to see that another salesman was also listed on the paperwork as having partial part in the sale. This salesman did nothing for me aside from allow me to test drive the vehicle. So, Mr. Webb was also doing all he could for me knowing very well he would not get all the credit for the sale. That in itself says it all. More

Report | Print

Best Buying Experience Daniel was upfront about the pricing of the vehicle and was a very good representative of the Costco Auto program for this dealership. The last time I Daniel was upfront about the pricing of the vehicle and was a very good representative of the Costco Auto program for this dealership. The last time I had a buying experience like this was in 1964 and that was a very good friend of the family. No pressure just the information and the facts, most appreciated. Karen was very upfront and again no pressure. Thanks. More

Report | Print

Outstanding Experience We saw our car on Subaru Superstore's website, a beautiful blue 2012 Toyota Prius, and knew it had to be ours despite it being nearly 500 miles from u We saw our car on Subaru Superstore's website, a beautiful blue 2012 Toyota Prius, and knew it had to be ours despite it being nearly 500 miles from us. After receiving an 'Out-the-Door' price in e-mail, I talked with salesman Daniel Falls several times and bought the car with a credit card down payment. We flew into Phoenix at the end of the week (Daniel offered to pick us up at the airport) and took a $25 Uber to the dealership. Daniel met us at the door and after a few minutes of chit-chat we went for a test drive in our sparkling clean inside and out car. We completed the paperwork and were out the door headed back to Ventura, CA in short order. Daniel and everyone at Subaru Superstore were fantastic! More

Report | Print

Top Quality Experience I spotted my new (to me) Lexus from the side of the road while looking for a new car. I walked in and Daniel Falls assisted me with my purchase. His I spotted my new (to me) Lexus from the side of the road while looking for a new car. I walked in and Daniel Falls assisted me with my purchase. His skills and knowledge about the car I purchased were exceptional, and am very satisfied with my purchase. Thank you again Daniel. -Hans More

Report | Print

Excellent Service! I had a great car buying experience at Subaru Superstore. Daniel was very helpful, thorough, and efficient. Bryan also offered great service and pat I had a great car buying experience at Subaru Superstore. Daniel was very helpful, thorough, and efficient. Bryan also offered great service and patiently dealt with my ignorance involving the technie stuff. I would definitely return to the dealership if and when I'm looking for another vehicle. More

Report | Print