Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales | Page 12

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
221 Reviews
4.3

221 Reviews

Write a Review

221 Reviews of Daniel Gonzales

December 14, 2024

Dealership Rating
Employee Rating

Service was great, got me in and out in no time. Friendly and informative with all the work they needed to do. More

by JLLSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 16, 2024

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 10, 2024

Dealership Rating
Employee Rating

They are horrible, left my windows down while it was pouring rain for a week straight, and killed my battery, tried to jump the car and it no longer would start due to them not properly putting the car More

by grayson striano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell

Dec 14, 2024

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Grayson, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 06, 2024

Dealership Rating
Employee Rating

Very helpful, polite nice people Quality work. Just overall Great service. Very easy to deal with More

by MICHAEL.MANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 08, 2024

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Michael, and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 04, 2024

Dealership Rating
Employee Rating

They were fast, polite, and answered all my questions. I also appreciate the text message when I left a voicemail about making an appointment. More

by sandijmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 05, 2024

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 03, 2024

Dealership Rating
Employee Rating

They provide good customer service. They are friendly, and offer recommendations without too much pressure. More

by annarhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 03, 2024

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 03, 2024

Dealership Rating
Employee Rating

Service is always prompt and performed as requested. Waiting area is welcoming and the text updates are appreciated. . More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 03, 2024

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 01, 2024

Dealership Rating
Employee Rating

Great customer service. Gives you updates whike conducting your service and alliwz you to approve other items needing to be done. More

by cmelton602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 01, 2024

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 29, 2024

Dealership Rating
Employee Rating

Very friendly, very helpful had a very great experience everyone was wonderful. Thank you Volkswagen More

by MICHAELJEFFERS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 01, 2024

Volkswagen of Salem responded

Michael, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 28, 2024

Dealership Rating
Employee Rating

People at the dealership were nice and informative, got the truck I wanted,had some problems with the paperwork after but they made it better than right,I will buy here again More

by bentonrussell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 25, 2024

Dealership Rating
Employee Rating

My service guy was great! ! The service it self was horrible. Your mechanic called in sick. My appointment was Thursday. You had my car until Monday. On Friday I was told my oi More

by LUBAMIKHLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell

Nov 29, 2024

Volkswagen of Salem responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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