Daniel Gonzales | Page 14

I’ve been getting my truck serviced here and they always keep up to date with all the services my truck needs to keep me on the road safely.I’m very pleased with the service. keep up to date with all the services my truck needs to keep me on the road safely.I’m very pleased with the service. More

by ANGELICAESQUIVEL12313 Verified Customer Verified Customer

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Very happy that Salem Volkswagen are taking care of our Tiguan, since we moved from california Tiguan, since we moved from california More

by MUNAROO5 Verified Customer Verified Customer

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They’ll tell you that they will answer your calls and they never actually will. Even when the manager promises they will. The management is nice but they obviously have some work to be done with their em they never actually will. Even when the manager promises they will. The management is nice but they obviously have some work to be done with their employees. More

by AM1 Verified Customer Verified Customer

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Before they even looked at my car they had $1,200:00 of recommended repairs and service items They also said they garage a few for printing an invoice and storing your car information on their computer s recommended repairs and service items They also said they garage a few for printing an invoice and storing your car information on their computer system. I do t trust this behavior from a service center, as a customer. More

by KEN_TAYLOR Verified Customer Verified Customer

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Great people service was great friendly prompt service great location clean place would come again great location clean place would come again More

by REDSOCK6969 Verified Customer Verified Customer

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Fantastic service at Salem vw service department. Greg Bell, Josh and service team take good care of customers and the cars they service. Professional, friendly and fix the cars right the first tim Greg Bell, Josh and service team take good care of customers and the cars they service. Professional, friendly and fix the cars right the first time. Thank you. More

by CARROLLK22 Verified Customer Verified Customer

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Had a ten am appointment. Left my cat there for over two hours. Came back and waited another two hours. Worst service there yet. Left my cat there for over two hours. Came back and waited another two hours. Worst service there yet. More

by KELLYHESS13 Verified Customer Verified Customer

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Took care of the problem in a pleasant and professional manner. Very satisfied with the service. manner. Very satisfied with the service. More

by POLAR3ICE Verified Customer Verified Customer

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I arrived a day early for my appointment by mistake. Instead if sending me on my way, I was told that they could try to work me in that day. That was so kind and accomodating. I came back the next day f Instead if sending me on my way, I was told that they could try to work me in that day. That was so kind and accomodating. I came back the next day for my scheduled appt and was happy that the communication was strong and the service was completed earlier than expected. I asked for an emailed receipt and was happily given one. That may seem insignificant, however, that request has been denied at another store. I felt valued as a customer and well taken care of. I was offered a complimentary car wash (another thing not offered where I have been going). I declined, but the offer and gesture is appreciated. This experience was professional, easy, great communication, and just an over-all "can do" vibe. This appt was for a company vehicle, but we have started using this service department for our personal vehicle as well. David Quarles was my service advisor (although he was not the gentleman from the day before that offered to try to fit me in). David was fantastic. This is incredibly refreshing after four years of very frustrating service experiences elsewhere. THANK YOU for taking such great care of me! More

by DEMMONS1 Verified Customer Verified Customer

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Quick reception/drop off. Quick oil change/service. Out in a little over an hour. Quick oil change/service. Out in a little over an hour. More

by Chris Lee Verified Customer Verified Customer

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