Daniel Mohon | Page 4

it is always a pleasure working with steve in service and doug and his team in parts not so much with sales department. doug and his team in parts not so much with sales department. More

by HARRISONGARY Verified Customer Verified Customer

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i have been dealing with this dealership for 28 years and noting but good experiences. noting but good experiences. More

by JHAWBAKE Verified Customer Verified Customer

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Service was extremely quick and setting an appointment was easy. I would definitely recommend servicing your vehicle here. However, the pricing online was misleading. When setting an appointment it says was easy. I would definitely recommend servicing your vehicle here. However, the pricing online was misleading. When setting an appointment it says the price for the works package is 39.99. When I paid my total was approximately $71. I was told the 39.99 only covered labor and that the 6 quarts of oil and filter were charged separately. That was extremely misleading and I was frustrated with that aspect. More

by alexd Verified Customer Verified Customer

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The service at Hawk Ford St Charles Quick Lane was exceptional. Sweet Htoo the tech was super, he took care of all my concerns. I'm a retired heavy equipment machanic,44 years, and quite fussy about m exceptional. Sweet Htoo the tech was super, he took care of all my concerns. I'm a retired heavy equipment machanic,44 years, and quite fussy about my vehicles. It has to be done right! No problem with the Quick Lane and Tech;Sweet Htoo. Thanks.. More

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Monique was very pleasant to deal with, kept me updated on progress of all repairs. on progress of all repairs. More

by RPR60 Verified Customer Verified Customer

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Great customer service. The vehicle was brought in and completed quickly and completely. The parts department and service adviser were both professional, knowledgeable and h The vehicle was brought in and completed quickly and completely. The parts department and service adviser were both professional, knowledgeable and helpful. More

by Jennifersav Verified Customer Verified Customer

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Clean waiting room and knowledgeable but they called me 3 times after my car was in the shop to tell me additional problems that my car had and to add to the price that I was quoted. As a single woman, I fe times after my car was in the shop to tell me additional problems that my car had and to add to the price that I was quoted. As a single woman, I felt like I had no option but to believe them and OK the procedures. There was no way to confirm that my car indeed had these issues and given the fact that I needed my car asap, I had no choice but to say go ahead. Once I got back to the dealership, I had to wait 20 minutes for the staff to find the paperwork on my car. Just little issues but wish they could have been avoided. More

by mdgayton Verified Customer Verified Customer

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Did a great job and timely on getting it completed Appreciate their detail and follow up Appreciate their detail and follow up More

by CHUCK_SCHWARTZ Verified Customer Verified Customer

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Danny in Parts was awesome to work with, very well knowledge in the parts needed and super friendly. Thanks knowledge in the parts needed and super friendly. Thanks More

by DHORNIK Verified Customer Verified Customer

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I always ask to have Sam do the work on my vehicle if he is available. He always does an excellent job. He has taken good care of my vehicle since it was purchased ten years ago. is available. He always does an excellent job. He has taken good care of my vehicle since it was purchased ten years ago. More

by LMASTALKA Verified Customer Verified Customer

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