Daniel Schulz | Page 15

Giovanni was excellent. Handled everything well. Fix your issue where the prices on autotrader actually match the prices of your vehicles on the lot. Handled everything well. Fix your issue where the prices on autotrader actually match the prices of your vehicles on the lot. More

by horningd11 Verified Customer Verified Customer

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The cars were priced very reasonably and Rebecca was an amazing sales person. I wish that all of my car buying experiences were this memorable. Thanks Lawton KIA for making it all so easy. amazing sales person. I wish that all of my car buying experiences were this memorable. Thanks Lawton KIA for making it all so easy. More

by stingerdaddy Verified Customer Verified Customer

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Darrin was excellent, Mr Schultz wouldn't budge on the price at all, gave us the military and minimal dealer incentives. All the giving was from us no help from Mr Schultz. The previous guy to help us cru price at all, gave us the military and minimal dealer incentives. All the giving was from us no help from Mr Schultz. The previous guy to help us crunch #'s was horrible. Stuck to 48 months, wouldn't go past that. Mr Schultz did. Thank you! More

by j.cj87 Verified Customer Verified Customer

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Helpful people really dynamic. Always recommend this place to others people because they have great services Always recommend this place to others people because they have great services More

by Kouakoumikael Verified Customer Verified Customer

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We went in knowing exactly which car we wanted but Rebecca still took the time to show us everything we needed to know. Thanks to her we got the car we wanted and felt comfortable that we made the rig Rebecca still took the time to show us everything we needed to know. Thanks to her we got the car we wanted and felt comfortable that we made the right choice! More

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They were very helpful, they did what they could to put us in the vehicle us in the vehicle More

by jkfobb72 Verified Customer Verified Customer

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My salesperson Rebecca Archuletta was very knowledgeable about the vehicle , and was super helpful at tracking down the exact vehicle I wanted. Rebecca went above and beyond to make sure I was satisfied wi about the vehicle , and was super helpful at tracking down the exact vehicle I wanted. Rebecca went above and beyond to make sure I was satisfied with my purchase. More

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The employees were amazing. I wish the website would state that the total price shown include discounts if they are not going to state the base price. I wish the website would state that the total price shown include discounts if they are not going to state the base price. More

by Courtney Verified Customer Verified Customer

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I bought a 2018 Hyundai Kona used at Lawton Kia on October 10th 2023. The right headlight shown on the ground not out in front of car. I took it to dealership and they were supposed to fix it. They sa October 10th 2023. The right headlight shown on the ground not out in front of car. I took it to dealership and they were supposed to fix it. They said they would have to take The front bumper off. The headlight was not in the socket. They said they would have to adjust the hood because it would not close properly. We got the car back and the hood will not close. Another dealership in Clovis New Mexico, informed us the car had been wrecked. You can see damage on left side front bumper. This was never said anything to us about when we bought the car. We only got one key and had to buy another one. Was leaving for vacation And car battery was dead Replace the battery in car still would not start. We had to replace battery and key battery at same time. I am going back to Kia this week to complain about the hood not being adjusted properly. Service department at Clovis New Mexico showed us where the holes had been drilled out to move hood over. One other thing when I was buying this car, the sales lady drove it off the lot for approximately a mile, the pulled in a parking lot and let me start driving my test drive. They had a set course to go on. If I buy a car I want to test drive it where I want it to go. I should have been able to drive it off the lot Immediately and not a mile later. Diane Carroll, Lawton, Oklahoma. And they fixed the headlights free. Then they ordered a hood latch around 12/13/23 and they never said a word abt a cost. I thought this was also covered because I still thought they sold me a damaged car. Out of the blue Tuesday 12/26/23 they called me and said I owe them $383+ and I went along and paid in full right then. My insurance said I shouldn’t have paid it because it shd have been part of the claim. I took my car to Mullens Body Shop and asked if Kia really put a new $384 hood lever on my car and he said yes. When I told him Lawton Kia charged me nearly $400 for the lever he said he could have bought one for $100–which reinforces what every told me—dealers charge at least twice as much.AND he showed me all the bolts and drilling under the hood. We don’t understand why you charged me almost $400 after 2 weeks and some kind of miscommunication in the service dept. that’s not my fault as I was under the impression that just like Kia didn’t charge me to remove the bumper to fix the headlight. I shd not have been charged. Right from the start you guys cheated me on the price of a 5-yr old car with lots of miles and made me pay tag and tax. More

by Didyann Verified Customer Verified Customer

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The service at Lawton KIA is always above and beyond! ! From the GM, to the Service Manager, to the guys in the shop, to the sales staff, everyone is always kind and helps as much as possible!! ! From the GM, to the Service Manager, to the guys in the shop, to the sales staff, everyone is always kind and helps as much as possible!! More

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