

Dealership Experience
3 mos
Industry Experience
12 yrs, 6 mos
14 Reviews
Write a Review14 Reviews of Danielle Reid
August 28, 2025
I will recommend them for their quality, but they need to work on their PR skills and appointment availability. The executive that catered me was not very nice at first, blaming me for coming late, where cle work on their PR skills and appointment availability. The executive that catered me was not very nice at first, blaming me for coming late, where clearly I couldn't come earlier as they don't have any appointments available for over 1 month. This is my 2nd Kia, but somehow Jim Butler Kia service wait time is sometimes unrealistic. More
August 10, 2025
After visit for oil change and tire rotation, I was able to tell the tires were not rotated at all. Ok no problem, figured if I bring it back down they could do it real quick. Go back for a second visit t to tell the tires were not rotated at all. Ok no problem, figured if I bring it back down they could do it real quick. Go back for a second visit to have the tire rotation and it took 3 hours. Wow, that could be a time record for such a simple task. And for a redo visit. More
Other Employees Tagged: Cheryl Cooper, Keith Sutton
August 05, 2025
Paul made this normally stressful process very stress free. He was very knowledgeable and explained all the work that needed to be done and why. I appreciate Paul going the extra mile to explain things free. He was very knowledgeable and explained all the work that needed to be done and why. I appreciate Paul going the extra mile to explain things and make sure we were taken care of More
Other Employees Tagged: Paul Winfrey
August 04, 2025
From the beginning everyone was super helpful and prompt. I really appreciated being able to get my car in so quickly and also you guys overnighted the blower motor for my AC. Super happy with the service I really appreciated being able to get my car in so quickly and also you guys overnighted the blower motor for my AC. Super happy with the service of everyone. More
Other Employees Tagged: Keith Sutton, Matt Burch, Jake Borgmeyer, Tammie Baker, Paul Winfrey
August 04, 2025
There were a couple minor issues with the vehicle, but Kenny and Jason had them resolved immediately. Kenny and Jason had them resolved immediately. More
Other Employees Tagged: Kenny Kent
August 04, 2025
Great service, it was easy to get what i needed done. I was in and out pretty quick for how busy it was I was in and out pretty quick for how busy it was More
Other Employees Tagged: Keith Sutton, Matt Burch, Jake Borgmeyer, Tammie Baker, Paul Winfrey
July 26, 2025
Good communication skills with solutions to the problems at hand. Took care of the issue in a timely manner at hand. Took care of the issue in a timely manner More
Other Employees Tagged: Keith Sutton, Tammie Baker, Paul Winfrey