Doug Willis
Doug Willis at Jim Butler KIA

Doug Willis

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.7
68 Reviews
4.7

68 Reviews

Write a Review

68 Reviews of Doug Willis

April 14, 2026

Dealership Rating
Employee Rating

The service department was courteous, knowlegeable, and accommodating. They kept me informed and the service didn’t take too long while I waited. More

by mgcshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2026

Dealership Rating
Employee Rating

The waiting area was very nice. The people were real friendly. The service rep was polite, friendly and efficient. More

by csufgrad98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2026

Dealership Rating
Employee Rating

Always accommodating very timely and thorough. Very quick to set appointments and send reminders so as not to forget More

by boatvoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2026

Dealership Rating
Employee Rating

As always rapid and quality service, clean waiting area, water and solid updates as maintenance progressed. More

by karl.hofman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 07, 2026

Dealership Rating
Employee Rating

Worst service department in the st. louis area!!! Very disappointed. Dishonest people! They need to refund my money and apologize! More

by bigdog753753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 03, 2026

Dealership Rating
Employee Rating

Doug provided great communication about my vehicle that was getting a transmission repair. He was also able to get me into a loaner vehicle for the duration that my truck was in the shop. Thanks so much ! More

by shelbygt500.90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Williams, Danielle Reid , Janelle Gallagher

April 02, 2026

Dealership Rating
Employee Rating

Had a window Demon and Doug got me in and taken care of so quick! Took care of dealing with my warranty so I didn't even have to pay! More

by jgallagher10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Borgmeyer, Tammie Baker

March 30, 2026

Dealership Rating
Employee Rating

Very efficient and always make sure i have whatever it is I need and always do great work More

by bscarfino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 27, 2026

Dealership Rating
Employee Rating

Very attentive, got my car in and serviced in a timely manner. Very pleased with the service. More

by stephanieb779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 27, 2026

Dealership Rating
Employee Rating

Overall a fantastic experience was delivers by the dealer with a correct diagnosis and accurately fixing the issue. More

by toddelucas11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (579 Vehicles)

new 2026 Kia Sportage car, priced at $38,760
2026 Kia Sportage
new
Runway Red exterior
Automatic
All-wheel Drive
new 2026 Kia K5 car, priced at $31,130
2026 Kia K5
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Kia Sportage Hybrid car, priced at $35,260
2026 Kia Sportage Hybrid
new
Gravity Gray exterior
Automatic
All-wheel Drive
used 2019 Chrysler Pacifica car, priced at $9,979
2019 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
used 2023 Kia Sportage car, priced at $18,063
2023 Kia Sportage
used
Sapphire Blue exterior
Automatic
Front-wheel Drive
used 2019 Kia Sorento car, priced at $10,121
2019 Kia Sorento
used
Blaze Blue exterior
Automatic
All-wheel Drive