Doug Willis
Doug Willis at Jim Butler KIA

Doug Willis

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
73 Reviews
4.7

73 Reviews

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73 Reviews of Doug Willis

May 07, 2026

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Employee Rating

Doug was great to work with and kept me up-to-date throughout my vehicle getting serviced. He was extremely professional and I hope to get to work with him again! More

by rcanny85
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Recommend Dealer
Yes

April 30, 2026

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Doug was amazing. In fact, this entire service team are professional, friendly and knowledgeable. I have only had the best experience with Jim Butler Kia. The custom More

by melaina1
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Reid

April 28, 2026

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Very clean and staff is very personable and knowledgeable and very considerate of the customers time and inconvenience of having car repair work done timely More

by Warden
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Recommend Dealer
Yes

April 24, 2026

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No complaints at all. Got in on cancellation so was very quick. Will come back More

by juliaeve1203
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Recommend Dealer
Yes

April 21, 2026

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Great communication, efficient service. Informed me of tire special discount. Just go here. Don’t know what you are waiting for. More

by simmonsb.blues
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Recommend Dealer
Yes

April 14, 2026

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The service department was courteous, knowlegeable, and accommodating. They kept me informed and the service didn’t take too long while I waited. More

by mgcshep
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Recommend Dealer
Yes

April 13, 2026

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The waiting area was very nice. The people were real friendly. The service rep was polite, friendly and efficient. More

by csufgrad98
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Recommend Dealer
Yes

April 13, 2026

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Always accommodating very timely and thorough. Very quick to set appointments and send reminders so as not to forget More

by boatvoice
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Recommend Dealer
Yes

April 08, 2026

Dealership Rating
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As always rapid and quality service, clean waiting area, water and solid updates as maintenance progressed. More

by karl.hofman
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Recommend Dealer
Yes

April 07, 2026

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Worst service department in the st. louis area!!! Very disappointed. Dishonest people! They need to refund my money and apologize! More

by bigdog753753
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Recommend Dealer
No
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