Doug Willis
Doug Willis at Jim Butler KIA

Doug Willis

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
83 Reviews
4.7

83 Reviews

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83 Reviews of Doug Willis

July 06, 2026

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Staff are amazing! They do great work, really friendly and very helpful. Got me in really quickly and got the warranty company to cover the repairs immediately. More

by ckm3169
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Recommend Dealer
Yes

July 01, 2026

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Clean and courteous employees with good work environment…in and out in very good time. More

by ricardo.lenoir
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Recommend Dealer
Yes

July 01, 2026

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service was great! ! I was very pleased with all the communication from staff.. Thank you More

by aneatrisb
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Recommend Dealer
Yes

July 01, 2026

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We have had an issue with my son’s 2026 K4 since he bought it with Apple Carplay and Kia had been unable to fix the issue over the past two months. It is extremely frustrating and unacceptable. More

by Patrick Bathr
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Recommend Dealer
No

June 25, 2026

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Good customer service, attentive, helpful I would recommend them for car service.I wouldn't want to take my car anywhere else. More

by onestyantashon.af@gmail.com
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Recommend Dealer
Yes

June 22, 2026

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We have purchased 3 cars from this dealership and gotten service on them all over the years. The service staff is very professional More

by K
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Recommend Dealer
Yes

June 15, 2026

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Great service. Fast and kept me in the loop regarding how long it would take. More

by nancimlucero
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Recommend Dealer
Yes

June 13, 2026

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Everyone at Jim Butler is always very helpful and pleasant to talk to. I have never had an issue. More

by ginanmike04
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Recommend Dealer
Yes

June 11, 2026

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Kia was fast and timely with my service, they got me right in-and-out and were very friendly to work with. I didn't feel pressured into buying more than I needed which is refreshing compared to other de More

by holtyholt1850
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton

May 20, 2026

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Employee Rating

Great service, courteous , helpful staff, finished service on time.and convenient place to have service done, close to so many places to shop. More

by florinda1422
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton

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