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Danielle Smith
Danielle Smith, Internet manager, Muller's Woodfield Acura
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Danielle Smith

Internet manager

Muller's Woodfield Acura

1149 W Golf Rd
Hoffman Estates, IL 60169

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Dealership Experience

7 mos

Industry Experience

13 yrs, 9 mos

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6 Reviews of Danielle Smith

August 23, 2018

Dealership Rating

"2018 MDX"

- Jamac70

I was searching for a new car to lease for 2 weeks not really getting what I wanted to fit my budget. I was replacing a mercedes so looking for luxury. I was presently surprised with my sales person Seth Gibrick and how easy he was to work with. He explained everything to me like I was a friend and he was very informative. The decision was easy comparing acura to the competition. Other cars optioned what acura applied as standard. The down payment and monthly lease payment was $400-$500 less then the competition. Great experience and I will be back soon to replace my wife's Audi Q5

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Yes

Other Employees Tagged: Seth Gibrick

August 21, 2018

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"easy & upbeat "

- Isabel16

I drove in from Rockford on Saturday morning. Micheal was awaiting in parking lot when we arrived with a smile. He was very kind and in the know of what we we're looking for. Michael was GREAT!

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Yes

August 18, 2018

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"Great Memorable Lease Experience with a Social Media Touch!"

- David and Holly Jarovsky

Sebastian Wrobel (Internet Sales Manager), Nick Gianacakos (General Sales Manager), and Patrick Douglas (Finance Manager) from Muller's Woodfield Acura provided us with an amazing, memorable, fun, and unique car leasing experience with an added social media touch! This was our second Acura leasing experience with Sebastian Wrobel and it just gets better each time. This time we leased a 2018 Acura MDX Sport Hybrid with Advance Package. From the initial dealer contact from Danielle Smith and Sebastian Wrobel.....to the upfront pricing.....to allowing us to do an extended test drive on a similar vehicle before committing.....to finalizing the lease deal.....to explaining all the vehicle features, safety rating, and answering all our questions.....and ultimately ending with the perfect vehicle delivery, it was a truly great leasing experience. Sebastian Wrobel (Internet Sales Manager) is a tremendous asset to both Acura and Muller's Woodfield Acura. His passion, enthusiasm, and outgoing personality.....coupled with his product knowledge, professionalism, and hardworking effort to close the deal.....and his eagerness to go the extra mile to help make the most out of your hard-earned money, makes him stand out above the rest. Nick Gianacakos (General Sales Manager) was great to work with. His willingness to work with Sebastian and us in the price negotiation, allowed us to achieve an outstanding vehicle price. Patrick Douglas (Finance Manager) was also great to work with. He was very knowledgeable. He explained the lease terms and requirements, any changes to the lease contract since our last lease 5 years ago, and the warranty option plans available to us in a timely manner with no pressure. And finally, for that added social media touch from Sebastian Wrobel that you will never forget.......well, you just need to go find out and experience it for yourself and be part of Sebastian's monthly road to 30!

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Yes

August 07, 2018

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"Muller’s Acura great staff"

- Sebastian

I had an amazing experience at Muller’s Woodfield Acura;from the emails back and forth with Danielle to get an appropriate price that worked for me, to Lance who took his time and showed and explained to me all the technological gadgets of the automobile.Also the price we agreed on through the emails, was the price I received when I went to the dealership to pick up the car, no hassles.

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Yes

Other Employees Tagged: Patrick Douglas, Lance Dailey

July 12, 2018

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"Easiest Car Purchase We Ever Made and a Good Value"

- Dave and Debbie

Dave and Debbie here… We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

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Yes

Other Employees Tagged: Myles Bauer, Barb Krajewski , Scott Muller

June 19, 2018

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"2017 TLX"

- Royrep2017

It was a very smooth and fair experience. Lance was very helpful to me in making the decision to purchase the vehicle. His knowledge of the car and his effort to get me a good deal was very much appreciated.

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Yes

Other Employees Tagged: Myles Bauer, Lance Dailey

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