Danny Brendler in Sales

Amazing experience! Daniel was a knowledgeable, no-pressure sales rep and Omar made financing easy. Love my new Cadillac—highly recommend this dealership! Daniel was a knowledgeable, no-pressure sales rep and Omar made financing easy. Love my new Cadillac—highly recommend this dealership! More

by JAREDBELL513 Verified Customer Verified Customer

Report | Print

Was extremely pleased with the experience. Danny was terrific and didn’t rush me and answered all my questions. Omar was also efficient, friendly and knowledgeable. I will recommend Danny to m Danny was terrific and didn’t rush me and answered all my questions. Omar was also efficient, friendly and knowledgeable. I will recommend Danny to my friends and family. Also, I liked the showroom. It was clean and bright. More

by katherine.ciavarella Verified Customer Verified Customer

Report | Print

Very professional friendly clean and courteous. Worthy of the Cadillac brand. They were very accommodating when making appointment and thorough with service Worthy of the Cadillac brand. They were very accommodating when making appointment and thorough with service More

by jp629 Verified Customer Verified Customer

Report | Print

Very helpful took the time to explain all the features of the car and walked me through all the options. the car and walked me through all the options. More

by mail.kader Verified Customer Verified Customer

Report | Print

They always treat there Costmer as aa family . Thanks for helping me with my car Thanks for helping me with my car More

by SINGHSAAB1996 Verified Customer Verified Customer

Report | Print

Went there undecided but then i met Daniel Brendler. He made the process smooth and easy, drove away in a gem. Thanks again. Dan’s the man He made the process smooth and easy, drove away in a gem. Thanks again. Dan’s the man More

Report | Print

The service was great. I will recommend to others. I felt like I got VIP service. I will recommend to others. I felt like I got VIP service. More

by Napasha61 Verified Customer Verified Customer

Report | Print

I’ve been leasing vehicles for over 20 years and have always taken pride in doing my research, asking questions, and walking away from dealerships feeling respected and valued as a customer. I’ve leased always taken pride in doing my research, asking questions, and walking away from dealerships feeling respected and valued as a customer. I’ve leased multiple Cadillacs in the past, and this was supposed to be my third. Unfortunately, my experience this past Saturday at Paul Conte Cadillac was among the worst I’ve ever had at any dealership, Cadillac or otherwise. I arrived at the dealership at approximately 4:00 PM. I was greeted by Mr. D.B., who initially seemed courteous and professional. We began discussing vehicle options and available deals, and I asked a few standard questions regarding pricing and what incentives I might qualify for. As someone who understands the car business and respects the fact that dealerships need to make a profit, I kept the conversation straightforward and respectful. However, as we went back and forth discussing the numbers and offers, I noticed a change in Mr. D.B.'s demeanor. Rather than continuing the dialogue with the professionalism you'd expect from a luxury dealership, he became noticeably frustrated and dismissive. Phrases like “It is what it is” and “I can’t help you” started to surface — not once, but several times. It felt like he had little to no interest in genuinely working with me to complete a deal or even continuing the conversation. By 5:52 PM, he bluntly said, “The dealership is closing in 8 minutes,” and I could tell he was mentally checked out. He already had his lunchbox on the desk and seemed focused more on leaving for the day than serving a customer who was still well within business hours. After a short phone call, I returned and told him I had made a decision to pursue a different vehicle model. At that point, his body language said it all. He grabbed his lunchbox, clearly annoyed at the idea of having to start the pricing process over again. Then he said something completely unprofessional: “Well, you came on Easter.” I calmly replied that I do not celebrate Easter and that I came in during regular business hours to make a purchase — a purchase that, in any other dealership, would have been appreciated. If he had personal plans or obligations that day, he should have either taken the day off or informed me upfront that time would be limited. At the very least, he could have respectfully asked if we could schedule a follow-up appointment — and I would have gladly agreed. Instead, I was met with a passive-aggressive attitude, a lack of customer focus, and a rush-to-the-door mentality that completely soured the experience. Never have I been made to feel so unwelcome while trying to make a luxury vehicle purchase. Needless to say, I will not be returning to Paul Conte Cadillac, nor will I recommend them to family, friends, or colleagues. Customer service is everything — and on that front, this dealership failed miserably. More

Report | Print

I had a great experience everyone made. Danny was great and so was Omar . I be back again Danny was great and so was Omar . I be back again More

by labushgary Verified Customer Verified Customer

Report | Print

I always have a great experience here. Daniel Brendler is very honest and direct! Great job Daniel Brendler is very honest and direct! Great job More

by rhorioglu Verified Customer Verified Customer

Report | Print