Danny Kane Jr | Page 28

I can't stop talking about SoJax I'm always nervous about getting my cars serviced because I worry someone will make a mistake and not take ownership for it. For this reason, I never I'm always nervous about getting my cars serviced because I worry someone will make a mistake and not take ownership for it. For this reason, I never take my car anywhere but SoJax. I've had all my work done at Subaru of Jacksonville for the past 2-3 years. When they finish my oil changes, I always ask if it's ok to stay and finish mine and my daughter's favorite book that we always read there. My daughter begs to go to Subaru when we pass by. They have great snacks, drinks, coffee and tea. It's clear to see they must be really organized because they always have time for me even though a service center is a busy, high volume environment with huge responsibilities. They always have a loaner for me. I've had major engine work done on my Subaru twice and if there's ever been a problem after I've left, they bring me right back in and it's taken care of quickly. They must have great management at this store because I always feel that the people I work with are generous with their time and effort, that they are respectful, and that they appreciate and care for each customer. These qualities start from the top. Thank you for creating a healthy and happy work environment for your employees and customers SoJax. If there's any way I can promote you through our private school or through the local wellness center I work for, please let me know what I can do! More

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All the guys in service take care of me and my car. Dan, Gabe, and Mike M. are competent, kind, and patient. Kudos to these guys!! Gabe, and Mike M. are competent, kind, and patient. Kudos to these guys!! More

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BEST SERVICE DEPARTMENT Subaru of Jax has a top notch Service Department. They are always professional, friendly and respectful of your time. If you need to work while you wa Subaru of Jax has a top notch Service Department. They are always professional, friendly and respectful of your time. If you need to work while you wait, they have work stations available in their waiting area. You can enjoy snacks and watch TV or just read while you wait. You can be assured that your car will be cared for with quality parts and the work is done correctly the first time. Thanks Jax! More

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Consistently Superb! They are always thorough, efficient, and tell me what is going on in language I can understand. I trust their judgment, and have never felt like I had They are always thorough, efficient, and tell me what is going on in language I can understand. I trust their judgment, and have never felt like I had been taken advantage or sold a raw set of goods. Theri services is great and Dan, Gabe and Mike M. were awesome!! More

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Not A Positive 1st Service On My 2019 Outback Brought my 2019 Outback in for first service. Everyone was friendly. Drove home, parked, looked over the service. There was a handprint-sized s Brought my 2019 Outback in for first service. Everyone was friendly. Drove home, parked, looked over the service. There was a handprint-sized smudge of oil on the front of my hood. (It cleans off. Not the end of the world.) One of the two clips holding the oil filter door is gone. It was there before the service because I wanted to see for myself where the filter and drain plug were located. The oil level reads passed the max fill line on the dipstick after waiting the requisite time to check it according to the manual. All I ask if that my vehicle and property are handled respectfully when entrusted with you. Not off to a good start at all with this dealership, especially for the simple 6,000 mile service. I'm concerned what else might not go right when the maintenance schedule requires more work. More

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In and Out Being a doctor makes for an extremely hectic schedule......however, the service team got me in and out in no time. Gabriel, Dan and Mike handled my t Being a doctor makes for an extremely hectic schedule......however, the service team got me in and out in no time. Gabriel, Dan and Mike handled my time constraints with extreme professionalism and friendliness! The snacks and coffee in the customer waiting area saved my life as well!! More

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Bought a certified used Subaru from Steve back in February. The car runs great and is in excellent condition. Steve was extremely helpful and personable. Just had the vehicle serviced for the first t February. The car runs great and is in excellent condition. Steve was extremely helpful and personable. Just had the vehicle serviced for the first time. Dan, Gabe and Mike in the service department were great - very professional and took my time into consideration. I really appreciated the speedy service and will see them again for my next oil change! More

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Scheduled Service Been coming to Subaru of Jax for 10years, always great service. We are on our 4th Forester and always have them serviced at this dealership. Been coming to Subaru of Jax for 10years, always great service. We are on our 4th Forester and always have them serviced at this dealership. More

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Dan, Gabe and Mike M. took good care of me and quickly got me in and out for my oil change in less than an hour with no hassle and a complimentary car wash 😊 got me in and out for my oil change in less than an hour with no hassle and a complimentary car wash 😊 More

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Amazing experience As a car guy, I don’t really like going to dealerships to get work done on my car. However, Subaru of Jacksonville is the best when it comes to servic As a car guy, I don’t really like going to dealerships to get work done on my car. However, Subaru of Jacksonville is the best when it comes to service on vehicles. I just got my studs replaced there and it wasn’t the first time, so the team over there, specifically Dan, Gabe, and Mike M, really helped me out and was extremely friendly with the whole thing, 100% would recommend this dealership. More

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