Got me in and out without any issues.
Came in for a recall and car runs smooth.
Came in for a recall and car runs smooth.
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by AKMSFRA
Verified Customer
Verified Customer
Jan 27, 2025 -
Honolulu GMC Cadillac responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Alan Edwards
Service Director
alanedwards@lithia.com
Honolulu Buick GMC Cadillac
It was Informative and helped with all the questions and
info I needed to know.
info I needed to know.
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by RONALDRIVERA88
Verified Customer
Verified Customer
Other Employees Tagged:
Theresa Karas
Jan 13, 2025 -
Honolulu GMC Cadillac responded
Ronald, thank you for choosing Honolulu GMC Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Justen Chilcoat
General Manager
Honolulu Buick GMC Cadillac
manager and one salesperson seemed honest.
another salesperson didn't. hence the 3 star review
another salesperson didn't. hence the 3 star review
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by RANDALL.KAYA
Verified Customer
Verified Customer
Jan 10, 2025 -
Honolulu GMC Cadillac responded
We're sorry to hear you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Best Regards,
Alan Edwards
Service Director
alanedwards@lithia.com
Honolulu Buick GMC Cadillac
The whole staff was professional courteous, polite and
professional . treated me with respect and as a veteran with honor.
professional . treated me with respect and as a veteran with honor.
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by ARMYMEDIC222008
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew Morey, O’okina Anub (customer Service)
Dec 31, 2024 -
Honolulu GMC Cadillac responded
Thank you for sharing your experience with us! We're delighted to hear that our team at Honolulu Buick GMC Cadillac treated you with the respect and honor you deserve. We appreciate your service and look forward to assisting you again in the future!
I would definitely recommend this dealership.
I had a great experience and would would buy another vehicle from them.
I had a great experience and would would buy another vehicle from them.
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by JASONCS
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew Morey
Dec 02, 2024 -
Honolulu GMC Cadillac responded
Hi Jason, we're happy to hear about your positive experience here at Honolulu Buick GMC Cadillac! Thank you for recommending us and we look forward to assisting you with any future vehicle needs!
Andrew,Dante, and O’okina is a great team in The highest
satisfaction, professionalism, Politeness, Ohana in customer Service I’ve experience with them great job and they’re an asset to your company thank y
satisfaction, professionalism, Politeness, Ohana in customer Service I’ve experience with them great job and they’re an asset to your company thank you and happy Thanksgiving and a blessed holiday’s
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by ARMYMEDIC222008
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Andrew Morey, O’okina
Nov 29, 2024 -
Honolulu GMC Cadillac responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu GMC Cadillac. We look forward to having you as one of our valued customers for many more years to come!
Best Regards,
Alan Edwards
Service Director
alanedwards@lithia.com
Honolulu Buick GMC Cadillac
Helped me find and purchase my first car, very happy with
everyone there who helped me out.
everyone there who helped me out.
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by KAMEA.RTW
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Theresa Karas
Nov 25, 2024 -
Honolulu GMC Cadillac responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
Alan Edwards
Service Director
alanedwards@lithia.com
Honolulu Buick GMC Cadillac
Nov 26, 2024 -
Honolulu GMC Cadillac responded
We couldn’t ask for a better review of Honolulu Buick GMC Cadillac. Thank you for your support and please let us know how we can serve you in the future!
very satisfied with the help they did to me inregards of
what i am looking for.
what i am looking for.
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by RITASIPENUK77
Verified Customer
Verified Customer
Other Employees Tagged:
Theresa Karas
Nov 14, 2024 -
Honolulu GMC Cadillac responded
We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Please let us know how we can serve you in the future at Honolulu Buick GMC Cadillac!
Great sales team especially Dante, he really gave us a
lot options. We really enjoy our time there thank you.
lot options. We really enjoy our time there thank you.
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by SAMBAILEY96792
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Theresa Karas
Nov 14, 2024 -
Honolulu GMC Cadillac responded
We're delighted to hear that Dante and the sales team at Honolulu Buick GMC Cadillac provided you with plenty of options and a great experience. Thank you for choosing us, enjoy your new vehicle!
I purchased the truck on 11/22/23.
I noticed the turn signal would sometimes get stuck when going right. On 11/28/23 I notified Luis in service about this issue. He ordered the part an
I noticed the turn signal would sometimes get stuck when going right. On 11/28/23 I notified Luis in service about this issue. He ordered the part and said he would notify me when it came in. Thinking it’s been awhile since the part was ordered, on 12/22/23 I called the parts dept. They told me the part had come in on 12/07/23 and that I should have received a phone call from Service. I told them I never did so he said he would message Luis. Luis called me to set up the installation appt and I questioned him why no one notified me that the part came in 15 days ago and I could have had it installed a long time ago. He said he did call and left a message but there was no message left. I told him I was disappointed with the service ever since I bought the truck (see other surveys I submitted). I still haven’t heard back from the dealership or from GMC regarding those issues. My feeling is that the dealership doesn’t want to deal with any negative criticism to make themselves better. There’s another GMC dealership on Oahu who may treat their customers better.
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by RASUNCION1
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff Lee, Jenn Turner, Luis (Service)
Dec 29, 2023 -
Honolulu GMC Cadillac responded
We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Best Regards,
Alan Edwards
Service Director
alanedwards@lithia.com
Honolulu Buick GMC Cadillac
Dec 29, 2023 -
Honolulu GMC Cadillac responded
We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Best Regards,
Alan Edwards
Service Director
alanedwards@lithia.com
Honolulu Buick GMC Cadillac
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