Darin Fazenbaker | Page 12

2016 Civic Touring My experience at Hagerstown Honda was exceptional! There was never a time that I experienced a let down or disappointment of the treatment I received My experience at Hagerstown Honda was exceptional! There was never a time that I experienced a let down or disappointment of the treatment I received. John Williams returned calls, texts and emails in a more than timely manner. I never got the feeling I was being manipulated as so often occurred in my experiences at other dealerships. And with the information available on the internet these days, I KNOW I got an exceptional deal from Hagerstown Honda. Thanks John! More

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Extremely pleased with all facits of Hagerstown Honda My family just purchased our third 2015 Honda of this year and 18th overall from Hagerstown Honda since moving to West Virginia 22 years ago. Our sal My family just purchased our third 2015 Honda of this year and 18th overall from Hagerstown Honda since moving to West Virginia 22 years ago. Our salesman is Micah Youngbar. Micah has provided my family with excellent service with each purchase. We have also received excellent service from Dave Ainsworth (Sales Manager), Darin Fazenbaker and Brandon Fisher (Finance), Bill Crouse (Service), and Samantha Llewellyn (Parts). I cannot image buying a Honda from anywhere other than Hagerstown Honda or anyone other than Micah Youngbar. More

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Black & White deal Micah was our salesperson he was honest, friendly, and answered all my questions. I bought two cars in this transaction. This was not my first dealer Micah was our salesperson he was honest, friendly, and answered all my questions. I bought two cars in this transaction. This was not my first dealership that I contacted to make this deal ( I knew exactly what I wanted before I got there)but Micah is the one who followed through... And I bought from him specifically because of it! The finance side was great too! More

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Enjoyable Experience This was my first experience with Hagerstown Honda. I was very pleased with the professional, knowledgeable and friendly staff. Ciro was great to wo This was my first experience with Hagerstown Honda. I was very pleased with the professional, knowledgeable and friendly staff. Ciro was great to work with and was very helpful. Darin was also excellent at explaining the finance options. Great location, easy to get in and out of. More

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Purchase of my NEW Bright Red Honda Civic "16" Justin Griffith & Brett Swain did an outstanding job, selling me my new Honda Civic "16. Not just anyone would come in on their Vacation day. He was v Justin Griffith & Brett Swain did an outstanding job, selling me my new Honda Civic "16. Not just anyone would come in on their Vacation day. He was very helpful by showing me the features in my new vehicle, transferring my personal items to my new car and walked me through programming my phone to the Bluetooth. Every time I come to Honda I feel welcomed, from the time I get out of my vehicle, till the time I leave. I highly recommend Justin Griffith & Brett Swain if you plan to stop out at Honda. I couldn't of asked, for better service. Thank you Justin & Brett! More

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Buying a CR V without being pressured We were very happy being able to work with Justin when purchasing our 2016 CR V, he is a very soft spoken individual, very intelligent about the produ We were very happy being able to work with Justin when purchasing our 2016 CR V, he is a very soft spoken individual, very intelligent about the product he sells, it was a pleasure dealing with him. Bob & Janet More

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The best Honda dealership around I'm admittedly a Honda girl - l started with a Honda CRX in 1984 and have owned two Odyssey minivans and another Fit before this Fit. I always feel s I'm admittedly a Honda girl - l started with a Honda CRX in 1984 and have owned two Odyssey minivans and another Fit before this Fit. I always feel so well taken care of at Hagerstown Honda for service that I was more than happy to give them my business when I decided to get a new car. Not that I would buy anything but a Honda anyway! Justin Griffith was my salesman and made buying a car a fun experience - friendly and personable, knowledgeable - I would recommend asking for him when you go to buy a car there. More

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Great Dealership and Friendly Service I have now purchased two vehicles from here. I also service my vehicles here as well. Every time I go into the dealership I am greeted with a friendly I have now purchased two vehicles from here. I also service my vehicles here as well. Every time I go into the dealership I am greeted with a friendly staff who are able to answer all of my questions. Kyle was very knowledgeable on the vehicles. The finance process was extremely easy. After finance, Kyle went over the entire vehicle with my from top to bottom. Very happy with both the sales and service aspect of the entire dealership. I will continue to come to them for my vehicle needs. More

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EXCELLENT EXPERIENCE Dealt with Matt Dixon and had an easy deal on a 2015 civic no pressure, very helpful and knew the product inside out, would definately deal with again Dealt with Matt Dixon and had an easy deal on a 2015 civic no pressure, very helpful and knew the product inside out, would definately deal with again in total confidence. Thanks again Matt. More

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Best Car Buying Experience I Have Ever Had!! I test drove a CR-V on Friday and spoke with Nate and Dave about the price and deal I could get on the vehicle. I did not feel pressured in anyway wh I test drove a CR-V on Friday and spoke with Nate and Dave about the price and deal I could get on the vehicle. I did not feel pressured in anyway when asking questions and they understood that I was doing my research about the vehicles. We wanted to give our local dealership a chance to see what they could do. After being told at 3pm on a Saturday that we would have to come back Monday to buy the car we decided to come back to Hagerstown Honda. I had the other dealers price, which he said was the truecar.com price. He said it didn't get any better than the truecar.com price and it was a special price they were giving us. When we got back to Hagerstown I approached Dave and told him which car we were looking and without seeing the competitors price he beat it by over $300. By the time we got to Hagerstown they were an hour away from closing time, so based on our previous experience I asked if we would have to come back on Monday and Dave said, "No, you are taking your new car home tonight." So in less than 1 hour we had all the apps done, paper work signed, and Nate showed us all the features and even customized all the settings to our likings. We had never purchased a Honda before and based on this experience we will definitely be visiting Hagerstown Honda the next time we are in the market for a new vehicle. I also recommend asking for Nate Janes when you go to visit them. More

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