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Darrell Herbert
Darrell Herbert at Brilliance Honda of Crystal Lake

Darrell Herbert | Page 11

Finance Manager

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.9
135 Reviews

Dealership Experience

26 yrs, 4 mos

4.9

135 Reviews

Write a Review

135 Reviews of Darrell Herbert

October 08, 2022

Dealership Rating
Employee Rating

Fantastic experience! Effortless purchase- professional, knowledgeable and accommodating staff. This will be the future dealership I purchase my vehicles from. More

by cammizie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Calhoun, Megan Deters

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Oct 13, 2022

Brilliance Honda of Crystal Lake responded

Hi Cammizie, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Brilliance Honda of Crystal Lake

September 07, 2022

Dealership Rating
Employee Rating

A well organized, efficient run business with polite, knowledgeable personnel. Jeff was exceptionally helpful with excellent suggestions. Our 3rd purchase at Brilliance Honda. More

by Dacydive
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Deters, Jeff Fournier

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Sep 14, 2022

Brilliance Honda of Crystal Lake responded

Hi Dacydive, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day! Brilliance Honda of Crystal Lake

August 25, 2022

Dealership Rating

Darrell is an outstanding gentleman. Extremely patient and collected when it comes back and forth questions. He is simply the best! I will deal with him for my next car. More

by Zee.Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 31, 2022

Brilliance Honda of Crystal Lake responded

Zee.q, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

August 06, 2022

Dealership Rating
Employee Rating

It was refreshing to get exactly what was discussed over the phone. Everyone was cordial and honest. More

by Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe , Jay Hawkins, James Keefe

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Aug 09, 2022

Brilliance Honda of Crystal Lake responded

Hi Lewis, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

July 23, 2022

Dealership Rating
Employee Rating

This was a very pleasant experience from beginning to acceptance of my vehicle and even beyond. The whole experience was a breeze. More

by docpro777
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe , Jay Hawkins

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Jul 28, 2022

Brilliance Honda of Crystal Lake responded

Docpro777, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day! -Brilliance Honda of Crystal Lake

July 19, 2022

Dealership Rating
Employee Rating

Straight forward no nonsense fair dealing policies and sales people. Sales floor and service area are clean and tidy. More

by pec6036
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Deters , Eva Gagliardi

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Jul 28, 2022

Brilliance Honda of Crystal Lake responded

Hi Pec6036, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care! -Brilliance Honda of Crystal Lake

July 02, 2022

Dealership Rating
Employee Rating

Very easy andpleasant experience. Quick and transparent, from sales to finance manager. Love the new car More

by Jim C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Rollak

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Jul 15, 2022

Brilliance Honda of Crystal Lake responded

Jim C, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day! -Brilliance Honda of Crystal Lake

June 08, 2022

Dealership Rating
Employee Rating

Robert was very honest and straightforward with selling us our car. Would buy another from him. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Calhoun, Thomas Keefe

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Jun 16, 2022

Brilliance Honda of Crystal Lake responded

Tony, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake

June 01, 2022

Dealership Rating
Employee Rating

Evan was great very helpful and knowledgeable about the Honda CVR great customer service. Thanks More

by Jenlinal
Recommend Dealer
Yes

Other Employees Tagged: Evan Medsker, Vince Wadman

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Jun 16, 2022

Brilliance Honda of Crystal Lake responded

Jenlinal, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help! -Brilliance Honda of Crystal Lake

May 18, 2022

Dealership Rating
Employee Rating

This was our Third purchase from Brilliance Honda. They make it easy. I would definitely recommend them if you are in the market for a new or used car. More

by Afrodog
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier

Report | Print
May 26, 2022

Brilliance Honda of Crystal Lake responded

Hi Afrodog, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day! -Brilliance Honda of Crystal Lake

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