I usually get good clean service at Handy Toyota.
This time around, my floor mat and door sill were greasy. Really greasy. Worse than that, my door panel had scuffs on it, a few of which are there f
This time around, my floor mat and door sill were greasy. Really greasy. Worse than that, my door panel had scuffs on it, a few of which are there for good. And there was grease or oil on my center console pad. Lastly, my skid plate had oil dripping from it onto my garage floor, even after driving back to New York. Definitely not the norm for Handy's technicians. Next time I'll have to inspect mt rig before I leave the lot.
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by Huckwheat
Dec 26, 2023 -
Handy Toyota responded
Thank you for writing about your recent service experience. We do have a quality control process, however, it doesn't appear that we did a good job in your visit. I will relay this information to the team and make sure that we are doing a better job making sure vehicles are clean when they leave!
Ali Was the best part of my visit!
he is very understanding to what are needs are . he explained everything on my new car to the T !
he is very understanding to what are needs are . he explained everything on my new car to the T !
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by barbruces
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2023 -
Handy Toyota responded
Congratulations on your new vehicle! Thank you for taking the time to write about your recent sales experience. Ali is a great salesman, we are fortunate for the team we have!
Friendly, professional service tech.
Timely service. Competitive pricing and quality work. Clean, user friendly customer waiting area.
Timely service. Competitive pricing and quality work. Clean, user friendly customer waiting area.
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by akerner
Service Price Transparency
Dec 26, 2023 -
Handy Toyota responded
Thank you for trusting us with servicing your vehicle and for taking the time to leave us a positive review. Happy Holidays!
very pleasant quality eork in a timely manner thank you
and have a wonderful holiday!
and have a wonderful holiday!
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by mycar
They are very organized and streamlined!
Also I like shuttle service. I rarely wait and it’s easy to get in.
Also I like shuttle service. I rarely wait and it’s easy to get in.
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by katya
Service Price Transparency
Dec 22, 2023 -
Handy Toyota responded
Thank you for taking the time to leave a review about your recent experience with Darren and our service department! We look forward to continuing to take care of you and your vehicle.
My experience at Handy Toyota was great.
Darren is professional, knowledgeable and friendly.
As always, it was a pleasant experience.
Darren is professional, knowledgeable and friendly.
As always, it was a pleasant experience.
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by dmanchester212
Service Price Transparency
Dec 22, 2023 -
Handy Toyota responded
We really appreciate you leaving us a review! Thank you so much!
Handy Toyota's Service department is second to none.
I have always had great experiences with them. Highly recommend them!
I have always had great experiences with them. Highly recommend them!
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by jknewton
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2023 -
Handy Toyota responded
Thank you for the review! We are happy to hear that our service department was so good to you!
Thank you for getting everything done promptly and
reinstally the piece that we weren't sure where it went.. Greatly appreciated!
reinstally the piece that we weren't sure where it went.. Greatly appreciated!
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by lori.simpson
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2023 -
Handy Toyota responded
Thank you so much for the review! We are happy to hear that!
First time buying car from Handy Toyota.
WOW They really surpass my expectation. I have no words to describe how wonderful the service and the staff is. Lee was my salesman and he has been a
WOW They really surpass my expectation. I have no words to describe how wonderful the service and the staff is. Lee was my salesman and he has been amazing to work with. I will definitely go to Handy Toyota and buy car from them from now on.
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by Hoang Huynh
Dec 11, 2023 -
Handy Toyota responded
Thank you for the review! We are happy to hear that you had a good experience! We really appreciate you taking the time to let us know about it!
We had bad experience with oil cabs a wiper blades etc.
paint jobs and we bought six vehicles
paint jobs and we bought six vehicles
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by ijstone802
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2023 -
Handy Toyota responded
We are sorry to hear that you had this service while doing business with us. Please give our Customer Relations Manager a call at (802) 582-8183 to see if we can resolve this. We appreciate your time and we look forward to hearing from you.