Darren Van Orden | Page 12

I was very disappointed with my service this visit. I had a 7:30 appointment and did not have any info back until the next day. After that it took 4 more days to get my truck back. This was also for br I had a 7:30 appointment and did not have any info back until the next day. After that it took 4 more days to get my truck back. This was also for brake service on a wheel that had just been serviced 4.5 months prior. I was charged again for pads and rotor. I had to call for updates and quite often my calls would not be returned. I also left a message for the service manager about not getting updates or my calls returned and never heard back from him either. I understand being busy but it doesn't take that long for a quick update call. More

by jgentzke Verified Customer Verified Customer

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On time, efficient and convenient. I am handicapped and this service met my needs for auto repair I am handicapped and this service met my needs for auto repair More

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Prompt professional clean very friendly personnel keeps you up to date about your vehicle if they have to do more work than you thought you up to date about your vehicle if they have to do more work than you thought More

by pembertonjackie Verified Customer Verified Customer

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Excellent service. Al Rosseter checked me in and got new tires installed and aligned, new air filter, oil change and a NYS inspection. The work was completed quickly an Al Rosseter checked me in and got new tires installed and aligned, new air filter, oil change and a NYS inspection. The work was completed quickly and properly. Cortese service coupons saved me some money. More

by rgray9 Verified Customer Verified Customer

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So friendly, so helpful, so quick, price so reasonable. Cortese Ford is the best repair service provider around here. Cortese Ford is the best repair service provider around here. More

by bdzjaz Verified Customer Verified Customer

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I was so glad to get an appointment quickly. I feel I have a good relationship with Darren after working with him for so many years. He is always so helpful and makes everything easy for me. I feel I have a good relationship with Darren after working with him for so many years. He is always so helpful and makes everything easy for me. More

by pedinurse95 Verified Customer Verified Customer

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The service advisors are knowledgeable, friendly, and communicative. They're always willing to take a question by call or text. communicative. They're always willing to take a question by call or text. More

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For vehicle appt Cortese Ford was great, and AL Rosseter was great for communication for my vehicle being taken care of. Thank you AL for being there for all us customers!!! Rosseter was great for communication for my vehicle being taken care of. Thank you AL for being there for all us customers!!! More

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Got me checked in real quick, made sure to let me know when the vehicle was ready, and everything met my expectations. Thanks! when the vehicle was ready, and everything met my expectations. Thanks! More

by sch5387 Verified Customer Verified Customer

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Parts were in short supply but Darren tracked down what my truck needed and got me back in action quickly. my truck needed and got me back in action quickly. More

by mike.cole Verified Customer Verified Customer

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