Absolutely the best service!
All of the staff from my salesman to the finance manager, all were a great experience. They made make sure that things would work for me, that it was
All of the staff from my salesman to the finance manager, all were a great experience. They made make sure that things would work for me, that it was the car I wanted, and the education after the sale was great. I will definitely use the same salesman when I go back to get my next BMW.
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by DKHUBBARD13
Verified Customer
Verified Customer
Sep 07, 2025 -
Niello BMW Elk Grove responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Very friendly staff.
Excellent customer service. They truly care about you and your vehicle and helps with any car problem you have.
Excellent customer service. They truly care about you and your vehicle and helps with any car problem you have.
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by iwuhenry5055
Verified Customer
Verified Customer
Aug 31, 2025 -
Niello BMW Elk Grove responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Great experience!
This was my 3rd purchase through Niello Elk Grove. Darren, my Sale Oerson is great!
This was my 3rd purchase through Niello Elk Grove. Darren, my Sale Oerson is great!
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by TIMMIKULIN
Verified Customer
Verified Customer
Jun 16, 2025 -
Niello BMW Elk Grove responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Great overall experience.
Darren is patient with all our questions and always fun to work with!
Darren is patient with all our questions and always fun to work with!
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by Ashton
Verified Customer
Verified Customer
Jun 11, 2025 -
Niello BMW Elk Grove responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Darren is so incredibly easy to work with and is a great
listener when it comes to understanding what I am looking for in a car.
listener when it comes to understanding what I am looking for in a car.
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by RACHEL.E.BREEN
Verified Customer
Verified Customer
May 29, 2025 -
Niello BMW Elk Grove responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Thank you For a wonderful car shopping experience.
The sales people, and Genius consultant were all easy and comfortable to talk with.
The sales people, and Genius consultant were all easy and comfortable to talk with.
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by SHAUGHT20
Verified Customer
Verified Customer
Other Employees Tagged:
NORA MEACHAM, Essex Salcido
May 27, 2025 -
Niello BMW Elk Grove responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I enjoyed Darren Wilkerson!
For the last almost 15 years I have come back to Niello-Elk Grove Bmw just because of Darren Wilkerson. I have purchased one 328i, three 5 series,
For the last almost 15 years I have come back to Niello-Elk Grove Bmw just because of Darren Wilkerson. I have purchased one 328i, three 5 series, one X6, and one 740i over the years. His after sales service and follow up is par excellence. He is a genuine human being and a smart salesperson who understands the importance of letting the customer feel that they have come out of the deal with more. He’s like family and I would highly recommend him to any potential clients who look forward to a quality experience
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by LASHANDA.R.WARD
Verified Customer
Verified Customer
May 17, 2025 -
Niello BMW Elk Grove responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Phenomenal service.
I recommend Darren to all of my friends. You get treated better here than any dealership you’ll ever visit.
I recommend Darren to all of my friends. You get treated better here than any dealership you’ll ever visit.
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by RICHARDSOBRATO
Verified Customer
Verified Customer
Apr 26, 2025 -
Niello BMW Elk Grove responded
Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
The purchase experience was very good.
No pressure, very helpful in deciding an appropriate model, and completed the transaction with ease.
No pressure, very helpful in deciding an appropriate model, and completed the transaction with ease.
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by FERGUSON
Verified Customer
Verified Customer
Mar 31, 2025 -
Niello BMW Elk Grove responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I found the staff to be courteous, knowledgeable, and
helpful. It has been and all-around pleasant experience.
helpful. It has been and all-around pleasant experience.
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by FERGUSON
Verified Customer
Verified Customer
Other Employees Tagged:
Jonathan
Mar 31, 2025 -
Niello BMW Elk Grove responded
Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131